Boeing Distribution launches unified ecommerce platform
Boeing (NYSE: BA) launched a unified ecommerce platform for Boeing Distribution on November 17, 2025, consolidating parts, services and ordering into a single digital destination at shop.boeing.com/distribution. The platform provides a full product catalog for commercial, business, general aviation, vertical lift and defense customers, AI-powered smart search, real-time inventory visibility, mobile access and one single login.
The launch follows operational upgrades including enhanced AOG access, a streamlined customer support model and a new enterprise resource planning system to unify data and improve service efficiency.
Boeing (NYSE: BA) ha lanciato una piattaforma ecommerce unificata per Boeing Distribution il 17 novembre 2025, consolidando parti, servizi e ordini in una singola destinazione digitale su shop.boeing.com/distribution. La piattaforma offre un catalogo completo di prodotti per clienti commerciali, aziendali, aviazione generale, sollevamento verticale e difesa, ricerca intelligente alimentata dall'IA, visibilità di inventario in tempo reale, accesso mobile e un unico login.
Il lancio segue miglioramenti operativi tra cui un migliore accesso AOG, un modello di supporto clienti snello e un nuovo sistema ERP per unificare i dati e migliorare l'efficienza del servizio.
Boeing (NYSE: BA) lanzó una plataforma de comercio electrónico unificada para Boeing Distribution el 17 de noviembre de 2025, consolidando piezas, servicios y pedidos en un único destino digital en shop.boeing.com/distribution. La plataforma ofrece un catálogo completo de productos para clientes comerciales, empresariales, aviación general, levantamiento vertical y defensa, búsqueda inteligente impulsada por IA, visibilidad de inventario en tiempo real, acceso móvil y un inicio de sesión único.
El lanzamiento se produce tras mejoras operativas que incluyen un mejor acceso AOG, un modelo de soporte al cliente más ágil y un nuevo sistema de planificación de recursos empresariales (ERP) para unificar datos y mejorar la eficiencia del servicio.
보잉(Boeing, NYSE: BA)는 2025년 11월 17일에 보잉 배포를 위한 통합 전자상거래 플랫폼을 출시했으며, 부품, 서비스 및 주문을 하나의 디지털 방문처로 shop.boeing.com/distribution에서 통합합니다. 이 플랫폼은 상용, 비즈니스, 일반 항공, 수직 승강 및 방위 고객용 전체 제품 카탈로그, AI 기반 스마트 검색, 실시간 재고 가시성, 모바일 접근 및 하나의 로그인 방식을 제공합니다.
출시는 개선된 AOG 접근성, 간소화된 고객 지원 모델, 데이터를 통합하고 서비스 효율성을 높이기 위한 새로운 ERP 시스템 등 운영 개선에 따라 이루어졌습니다.
Boeing (NYSE: BA) a lancé une plateforme de commerce électronique unifiée pour Boeing Distribution le 17 novembre 2025, consolidant pièces, services et commandes en une seule destination numérique sur shop.boeing.com/distribution. La plateforme propose un catalogue produit complet pour les clients commerciaux, professionnels, aviation générale, levage vertical et défense, une recherche intelligente alimentée par l'IA, une visibilité des stocks en temps réel, un accès mobile et une connexion unique.
Le lancement s'accompagne d'améliorations opérationnelles, dont un accès AOG amélioré, un modèle de support client rationalisé et un nouveau système de planification des ressources d'entreprise (ERP) pour unifier les données et améliorer l'efficacité du service.
Boeing (NYSE: BA) hat eine einheitliche E-Commerce-Plattform für Boeing Distribution am 17. November 2025 gestartet und Teile, Dienstleistungen und Bestellungen an einem einzigen digitalen Ort unter shop.boeing.com/distribution zusammengeführt. Die Plattform bietet einen vollständigen Produktkatalog für Kunden aus dem kommerziellen, Business-, General Aviation-, Vertikal-Lift- und Verteidigungsbereich, eine KI-gestützte intelligente Suche, Echtzeit-Inventar-Transparenz, mobilen Zugriff und einen einzigen Login.
Der Start erfolgt nach betrieblichen Verbesserungen, darunter ein verbesserter AOG-Zugang, ein schlankeres Kundendienstmodell und ein neues ERP-System zur Vereinheitlichung der Daten und zur Steigerung der Service-Effizienz.
بوينغ (ناسداك: BA) أطلقت منصة تجارة إلكترونية موحدة لبوربوينغ التوزيع في 17 نوفمبر 2025، موحّدة الأجزاء، والخدمات والطلبات في وجهة رقمية واحدة على shop.boeing.com/distribution. توفر المنصة كتالوج منتجات كامل للعملاء التجاريين والشركات، والطيران العام، والرفع الرأسي والدفاع، بحثًا ذكيًا مدعومًا بالذكاء الاصطناعي، ورؤية المخزون في الوقت الفعلي، والوصول عبر الهاتف المحمول وتسجيل دخول واحد.
يأتي الإطلاق عقب ترقيات تشغيلية بما في ذلك وصول AOG محسن، ونموذج دعم عملاء مبسّط، ونظام تخطيط موارد المؤسسات الجديد لتوحيد البيانات وتحسين كفاءة الخدمة.
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Insights
Boeing Distribution launched a unified ecommerce site to centralize parts, services and ordering.
The launch consolidates Boeing Distribution's product catalog, order management and previously separate sites into a single digital destination with features like AI search, real‑time inventory visibility, mobile access and one login. These changes should simplify customer interactions and reflect work already done on AOG access, customer support and an enterprise resource planning system.
Key dependencies include execution of the integration, data accuracy from the new ERP, and supplier onboarding; shortcomings in any of these could blunt operational benefits. The announcement presents functional improvements rather than quantified financial outcomes, so impact on revenue or margins remains unspecified.
Watch adoption metrics, system uptime and order fulfillment times over the next 3–12 months and the public uptake of the site at https://shop.boeing.com/distribution; improvements in AOG response and support resolution are the concrete operational milestones described.
- The new platform marks a key milestone in Boeing Distribution's modernization and integration journey, and continues to build the foundation for growth.
Over the past year, Boeing Distribution has implemented several key initiatives to strengthen operations and elevate the customer experience. These include enhanced AOG (Aircraft on Ground) access for faster response times, an improved customer support model that streamlines communication and resolution, and implementation of a new state-of-the-art enterprise resource planning system to unify data, improve visibility and support more efficient service.
"We want to simplify distribution services, maximize customer performance and be the preferred choice for customers and suppliers in the global distribution marketplace," said William Ampofo, senior vice president, Parts & Distribution and Supply Chain, Boeing Global Services. "The new ecommerce website – along with system and service enhancements – represents a significant step forward in that vision. Together, these investments strengthen our foundation and position us for continued growth."
The new Boeing Distribution ecommerce website offers:
- Visibility of Boeing's full product catalog and services offerings for commercial, business and general aviation, vertical lift and defense customers.
- Smart search, powered by AI, to help customers find products faster
- Access in one place to parts and services previously purchased separately from Boeing Distribution (formerly Aviall) and Boeing Distribution Services websites
- Real-time inventory visibility and order management
- Mobile-friendly design for easy access anytime, anywhere
- One single login
"Our integration journey doesn't stop here," said Travis Sullivan, Boeing Distribution vice president and general manager. "Through innovation, operational excellence and stronger supplier collaboration, we are building a modern, connected distribution business that improves the customer experience and provides the parts and services our global customers need, when and where they it."
Visit the new ecommerce website at: https://shop.boeing.com/distribution
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Contact
Paula Horton
Boeing Communications
1-425-919-9351
paula.r.horton@boeing.com
Boeing Media Relations
media@boeing.com
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