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KAYAK launches "Got That Right," a New Brand Platform Bringing Confidence Back to Travel Planning

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KAYAK (BKNG) launched a new brand platform and tagline, "Got That Right," on Feb 27, 2026, aimed at restoring confidence in travel planning. The campaign targets travelers aged 25-45, features two 30-second comedic spots and 15-second social vignettes, and will run across TV, CTV, online video, digital out-of-home, audio and social.

The effort, created with agency Rethink, cites survey findings that 66% of travelers feel stressed booking travel and 50% feel overwhelmed by online travel advice.

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Positive

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Negative

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Key Figures

Stressed travelers: 66% Target age group: 25-45 Ad spots duration: 30 seconds +2 more
5 metrics
Stressed travelers 66% Share of travelers saying booking travel makes them feel stressed
Target age group 25-45 Primary age range targeted by new KAYAK campaign
Ad spots duration 30 seconds Length of each of the two main comedic campaign spots
Overwhelmed by advice 50% Americans reporting ever feeling overwhelmed by online travel advice
Supporting vignettes 15 seconds Length of supporting campaign vignettes on social media

Market Reality Check

Price: $4250.26 Vol: Volume 731,954 vs 20-day ...
normal vol
$4250.26 Last Close
Volume Volume 731,954 vs 20-day average 604,491 (relative volume 1.21x) indicates moderately elevated interest ahead of this news. normal
Technical Shares trade below the 200-day MA of 5,263.61 and about 27.21% under the 52-week high, despite an uptick with this brand update.

Peers on Argus

BKNG gained 2.1% with several travel peers also positive (e.g., EXPE +6.34%, ABN...

BKNG gained 2.1% with several travel peers also positive (e.g., EXPE +6.34%, ABNB +3.61%, RCL +1.57%), but no names appeared on the momentum scanner, suggesting this move skewed more stock-specific than a broad sector rotation.

Historical Context

5 past events · Latest: Feb 24 (Positive)
Pattern 5 events
Date Event Sentiment Move Catalyst
Feb 24 Advertising platform launch Positive +5.1% OpenTable launched paid media network leveraging first-party reservation data.
Feb 17 Earnings timing notice Neutral -0.0% Company announced timing for Q4 and full-year 2025 results release and call.
Feb 11 Marketing partnership Positive +0.7% Booking.com named Official Travel Partner of Route 66 Centennial events.
Feb 03 Leadership change Neutral -9.3% KAYAK appointed a new CEO with co-founder moving to Executive Chair role.
Jan 28 Product feature launch Positive -1.3% KAYAK for Business launched Events to streamline corporate event travel.
Pattern Detected

Recent KAYAK and platform-related launches have produced mixed reactions: the OpenTable Media launch saw a gain, while KAYAK for Business and the CEO transition coincided with negative moves, indicating inconsistent responses to product and brand news.

Recent Company History

Over the past month, BKNG has issued several brand and product updates across its portfolio. On Jan 28, KAYAK for Business launched Events, followed by KAYAK’s CEO transition on Feb 3, both coinciding with modest to sharp declines. Positive partnership and platform news, such as the Route 66 travel initiative on Feb 11 and OpenTable Media on Feb 24, aligned with gains. Today’s KAYAK brand platform fits this stream of marketing- and product-focused developments.

Market Pulse Summary

This announcement highlights KAYAK’s effort to differentiate through a reassurance-focused brand pla...
Analysis

This announcement highlights KAYAK’s effort to differentiate through a reassurance-focused brand platform, targeting the stressful decision phase of travel booking. It follows a series of portfolio updates, including KAYAK for Business Events and the OpenTable Media launch, underscoring emphasis on marketing and product innovation. Investors may watch for user engagement data, conversion trends, and any references in future earnings commentary to gauge whether the new “Got That Right” platform translates into measurable performance benefits.

Key Terms

digital out-of-home
1 terms
digital out-of-home technical
"North America across TV, CTV, online video, digital out-of-home, digital audio,"
Digital out-of-home (DOOH) is advertising and information shown on electronic screens in public places—think digital billboards, screens in transit hubs, malls, and elevators—remotely updated and scheduled like online ads. Investors care because DOOH turns public foot traffic into measurable ad impressions and recurring revenue, with growth tied to data-driven targeting, audience patterns, and how easily networks can be scaled or monetized.

AI-generated analysis. Not financial advice.

New Ad Campaign Reframes Travel Search around Reassurance 

BOSTON, Feb. 27, 2026 /PRNewswire/ -- KAYAK, a leading travel search engine, today unveiled a new brand platform and tagline, "Got That Right," alongside a new campaign designed to tap into the most stressful moment of travel planning: the decision-making.

While 66% of travelers say booking travel makes them feel stressed, most travel brands continue to focus on selling the thrill of the trip itself. KAYAK is taking a different approach by owning the moment before the trip, when uncertainty and second-guessing peak – and confidence matters most. The new platform positions KAYAK as the tool that cuts through complexity and replaces doubt with confidence, so travelers can book knowing they got it right.

"Our research underscores the reality that travelers don't need more information, they need reassurance," said Carolina Montenegro, SVP of Global Brand Marketing at KAYAK. "As travel search has become increasingly crowded and commoditized and people are bombarded by reels, reviews, stories and more - information overwhelm is real. 'Got That Right' is about giving travelers the reassurance that they've made the best choice, so they can avoid second-guessing."

Created in partnership with independent agency Rethink, the campaign is aimed at travelers aged 25-45, dramatizing the very real obstacles standing in the way of booking a trip.

At the center of the effort are two comedic 30-second spots.

  • "Big trip. Small screen." playfully highlights the decision paralysis Millennials often feel when booking travel on anything other than a desktop computer – and shows how the KAYAK app cuts through the noise with clear comparisons and smart tools.

  • With one in two (50%) Americans reporting ever feeling overwhelmed by travel advice online, "Momfluencer" pokes fun at the overload of misguided online travel advice as a mom spirals into full-blown influencer brain before her daughter shows her how simple booking with KAYAK can be.

Supporting 15-second vignettes will extend the idea on social media, positioning KAYAK as the tool that travelers trust to get their trip right.

"We have more options than ever when it comes to travel searching but those options feel overwhelming versus liberating," said Tara Lawall, Chief Creative Officer of Rethink's New York Office. "People get paralyzed by choice and second-guess everything. That's the tension we saw, and it felt like a real opening for KAYAK. So we centered the work on a simple benefit, confidence and that feeling of relief when you know you got it right."

The campaign will run in North America across TV, CTV, online video, digital out-of-home, digital audio, social, and digital channels.

About KAYAK
KAYAK, part of Booking Holdings (NASDAQ: BKNG), is a leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We also support business travelers with our corporate travel solution.

Methodology:
All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 1204 adults, of whom 926 travel. Fieldwork was undertaken between 3rd - 4th February 2026. The survey was carried out online. The figures have been weighted and are representative of all US adults (aged 18+).

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/kayak-launches-got-that-right-a-new-brand-platform-bringing-confidence-back-to-travel-planning-302699691.html

SOURCE KAYAK

FAQ

What is KAYAK's new "Got That Right" platform and tagline announced Feb 27, 2026 (BKNG)?

The platform is a brand campaign positioning KAYAK as a reassurance tool, focused on booking confidence. According to KAYAK, it reframes travel search to reduce second-guessing and emphasizes clear comparisons and smart app tools to help travelers feel certain about choices.

Who is the target audience for KAYAK's "Got That Right" campaign (BKNG) and what creative elements are used?

The campaign targets travelers aged 25-45 with comedic storytelling and short-form ads. According to KAYAK, it centers on two 30-second spots and 15-second vignettes that dramatize decision paralysis and show how the app simplifies booking.

What consumer research metrics did KAYAK cite when launching "Got That Right" (BKNG) on Feb 27, 2026?

KAYAK cited that 66% of travelers report stress when booking and 50% feel overwhelmed by online travel advice. According to KAYAK, these findings motivated a platform focused on reassurance rather than selling only the trip experience.

Which agency created KAYAK's "Got That Right" campaign and where will the ads run (BKNG)?

The campaign was created with independent agency Rethink and will run across TV, CTV, online video, digital out-of-home, digital audio, and social. According to KAYAK, the media mix aims to reach North American travelers across screens and platforms.

How does the KAYAK app fit into the "Got That Right" message and user experience (BKNG)?

The app is presented as the tool that cuts through information overload to deliver confidence at booking. According to KAYAK, the creative highlights app features like clear comparisons and smart tools that reduce choice paralysis and speed decision-making.
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