Voice AI is software that listens to and speaks with people, turning natural conversation into actions like answering questions, issuing commands, or creating synthetic voices — think of it as teaching a digital receptionist to understand and respond like a human. It matters to investors because it can open new revenue streams, cut service costs and speed product adoption, but also brings privacy, accuracy and regulatory risks that affect a company’s growth and valuation.
ai phone answering platformtechnical
An AI phone answering platform is a software system that uses artificial intelligence to answer, understand, and handle incoming phone calls—automating tasks like greeting callers, routing them to the right person, taking messages, or providing simple answers. Like replacing a receptionist with a tireless, learning assistant, it can lower labor costs, speed response times, scale customer support as call volume grows, and create new revenue or compliance risks, so investors watch adoption, accuracy, and data-privacy controls.
point-of-sale systemstechnical
Point-of-sale systems are the hardware and software used where a customer completes a purchase, combining cash registers, card readers, barcode scanners and sales software into a single setup. Investors care because these systems track sales in real time, manage inventory and customer data, and can reveal growth, recurring revenue from software or services, and operational efficiency—similar to a store’s central nervous system that shows how well the business is running.
AUSTIN, Texas--(BUSINESS WIRE)--
Loman AI, a leading AI phone answering platform for restaurants, today announced a new integration with OpenTable, a global leader in restaurant tech. This partnership allows restaurants using both platforms to seamlessly manage reservations through Loman’s AI phone agent—enabling guests to book, modify, confirm, or cancel reservations by phone without needing to speak to a human.
This marks a major step in Loman’s mission to automate every phone interaction in restaurants, from takeout orders to table bookings, while maintaining a natural, human-like conversational experience.
With this integration, when a customer calls a restaurant on OpenTable, Loman’s Voice AI can take new reservations, modify existing bookings, cancel reservations, check real-time reservation availability and more.
“This integration makes the phone as powerful as any online booking channel,” said Christian Wiens, CEO and Founder of Loman AI. “We’re proud to lead the industry with the most integrations into the leading restaurant tech systems across both reservation management and point of sale. Loman is now the only AI platform that connects the full restaurant guest journey, from phone call to order to reservation, all in one seamless experience.”
Loman AI already integrates with the industry’s top point-of-sale systems, including Toast, Square, Clover, SpotOn, NCR, and Olo. The OpenTable integration now extends Loman’s capabilities beyond order-taking into full reservation lifecycle management, elevating Loman to handle both ordering and reservations natively across the restaurant tech stack.
OpenTable partners can now easily opt-in via OpenTable’s Integration Marketplace.
About Loman AI
Loman AI is the world’s leading AI phone answering platform for restaurants. Its advanced Voice AI answers 100% of incoming calls, takes orders, books reservations, handles catering, and answers customer questions—all with unmatched 98.6% accuracy. Loman integrates directly with major POS and reservation systems, ensuring every call turns into captured revenue. Restaurants using Loman see an average 26% increase in phone order revenue, 23% higher ticket values, and zero missed calls. Learn more at www.loman.ai.
About OpenTable
OpenTable, a global leader in restaurant tech and part of Booking Holdings, Inc. (NASDAQ: BKNG), helps more than 60,000 restaurants worldwide fill 1.9 billion seats a year. OpenTable’s world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.