OpenTable Launches All-in-One Marketplace for Private and Group Dining
Rhea-AI Summary
OpenTable, part of Booking Holdings (NASDAQ:BKNG), has launched a groundbreaking all-in-one marketplace for private and group dining reservations. The platform transforms the traditionally complex booking process, which currently takes an average of 17 hours, into a streamlined experience.
The new marketplace features instant booking capabilities, transparent pricing, and comprehensive venue information. According to OpenTable's survey of 1,524 U.S. consumers, 68% would organize more events if booking were easier, while 72% prefer hosting group dinners at restaurants rather than at home. Notably, 66% of respondents are willing to spend more per person for private dining compared to regular restaurant dining.
Positive
- Platform addresses a significant market need with 68% of surveyed consumers wanting to organize more events
- 66% of consumers willing to pay premium prices for private dining versus regular dining
- Potential for increased revenue generation through streamlined booking process
- Global launch provides immediate market access and scalability
Negative
- 42% of potential customers have previously abandoned bookings due to complexity
- Success depends on restaurant adoption and participation
News Market Reaction
On the day this news was published, BKNG declined 1.53%, reflecting a mild negative market reaction.
Data tracked by StockTitan Argus on the day of publication.
The new offering turns a once time-consuming process into a seamless booking experience for both diners and restaurants
Booking a group or private dining space has traditionally meant hours of online research, followed by multiple layers of communication and guesswork. OpenTable's new survey* of
Offering an intuitive city discovery page, diners can browse and compare private dining rooms, semi-private spaces, and large group tables, along with transparent pricing, menus, ambiance details, capacity and imagery. In a first for reservation platforms, a growing selection of venues within the marketplace will offer instant booking, enabling diners to view real-time availability and secure their booking in seconds. For restaurants, the marketplace will generate incremental large booking leads through an easy set up, helping to generate more revenue.
"We've heard countless times that searching for and booking large group and private dining is frustrating and complicated for both restaurants and diners. It's been an overlooked area of the industry that is ripe for innovation," said Amy Wei, Chief Operating Officer for OpenTable. "Our marketplace is the perfect place to source profitable leads for restaurants and connect diners to exactly what they're looking for. Now, it's simple and seamless for restaurants to grow revenue and maximize underutilized private dining spaces."
OpenTable's consumer research* underscores the demand behind the launch. Birthdays, family gatherings, and corporate events – including company celebrations, client meetings and team bonding – were identified as the most common drivers of private dining reservations. Almost three-quarters of respondents (
The marketplace is now live globally. To explore private and group dining on OpenTable, visit www.opentable.com/private-dining.
*Survey Methodology: An online survey was conducted by WALR among 1,524
About OpenTable
OpenTable, a global leader in restaurant tech and part of Booking Holdings, Inc. (NASDAQ: BKNG), helps more than 60,000 restaurants worldwide fill 1.9 billion seats a year. OpenTable's world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
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SOURCE OpenTable, Inc.