Welcome to our dedicated page for Concentrix news (Ticker: CNXC), a resource for investors and traders seeking the latest updates and insights on Concentrix stock.
Concentrix Corporation (NASDAQ: CNXC) is frequently in the news as a global technology and services company focused on customer experience, AI, and intelligent transformation. Its news flow often centers on quarterly and annual financial results, new AI capabilities, and recognition from industry analysts and research firms.
Investors following CNXC news can see regular earnings announcements, where Concentrix reports revenue, operating income, non-GAAP operating income, adjusted EBITDA, cash flow from operations, and non-GAAP diluted EPS. These releases may also discuss dividends, share repurchases, and guidance for future periods, providing context on how the company views its business outlook and capital allocation.
Beyond financial updates, Concentrix issues news about new AI frameworks and products, such as its Agentic Operating Framework™ and pre-built conversational AI agents, as well as enhancements to its Intelligent Experience (iX) Product Suite. These stories highlight how the company is applying AI to customer experience, sales, and marketing, and often include client examples and references to certifications in AI governance, privacy, and security.
CNXC news also features third-party recognition, including assessments from firms like Everest Group and HFS Research that discuss Concentrix’s position in customer experience management, B2B sales services, and digital marketing and sales services. For readers interested in how AI, CX, and large-scale business services are evolving, the Concentrix news stream offers insight into both operational performance and product and service developments. Bookmark this page to review the latest press releases, analyst-recognized milestones, and updates on the company’s AI and customer experience initiatives.
Concentrix (NASDAQ: CNXC) has launched iX Hero, an agentic AI-powered application designed to enhance customer experience delivery. The solution integrates with contact center platforms and CRMs to streamline advisor workflows by consolidating multiple applications into one smart view.
Key features include rapid AI-assisted answers, automated transcription, performance analytics, and announcement capabilities. Pilot implementations have shown impressive results:
- A consumer electronics company increased sales conversion from 2% to 7%, boosting monthly revenue by 250%
- 22% reduction in average call handling time
- A global energy company improved CSAT from 72% to 81.8% within 3-4 months
The product is currently available in North America, with global expansion planned throughout the year.
Concentrix (NASDAQ: CNXC) has released findings from an Everest Group survey of over 450 enterprise leaders worldwide, revealing key insights about enterprise priorities and generative AI adoption. The survey highlights that companies are focusing on intelligent transformation and AI-human collaboration rather than just cost-cutting.
Key findings include: 1) Technology implementation, modernization, and AI/analytics are top priorities ahead of cost reduction, 2) Enterprises are increasing outsourcing and generative AI budgets over the next 2-3 years, 3) AI is seen as complementing rather than replacing human roles, 4) Companies prefer partners offering end-to-end transformation capabilities, and 5) Concentrix is considered alongside major IT services providers for generative AI transformation initiatives.
Concentrix (NASDAQ: CNXC), a global technology and services leader, has announced its participation in four major investor conferences in May and June 2025:
- J.P. Morgan 53rd Annual Global Technology Conference (May 13, Boston) - Presentation at 3:50pm ET
- Barrington Research Virtual Spring Conference (May 29) - Investor meetings only
- Baird Global Consumer & Technology Conference (June 3, NYC) - Presentation at 11:25am ET
- BofA Securities Global Technology Conference (June 4, San Francisco) - Presentation at 4:00pm PT
All presentations will be accessible through the investor relations page on Concentrix's website.
Concentrix (NASDAQ: CNXC) has unveiled CyberProtect, a comprehensive managed security service solution that integrates AI-driven capabilities with enterprise-level cybersecurity expertise. The new offering combines the company's decades of security experience with leading partner technologies to provide enhanced threat detection and response across both on-premises and cloud environments.
CyberProtect features a flexible adoption model that provides clients access to skilled analysts, proven tools, and streamlined operations without the complexity of in-house management. The solution incorporates AI-driven security operations, email protection, biometric authentication, and advanced data security, enabling a unified approach to cybersecurity that focuses on identity protection, anti-phishing defense, data safeguarding, and enterprise-wide response coordination.
Concentrix (NASDAQ: CNXC) has been named a Leader in Everest Group's Trust and Safety Services PEAK Matrix® Assessment 2025 for the fifth consecutive year. The company ranked third in Market Impact and fourth in Vision and Capability among 28 providers evaluated.
The assessment highlights Concentrix's strengths in integrated AI support services, particularly in helping clients train and manage AI models. The company was specifically recognized for implementing a new wellness model that uses intelligent systems to monitor moderator well-being and streamline support across global teams.
Key achievements include:
- Comprehensive trust and safety services across industries and geographies
- Technology investments in annotation, labelling, content moderation, and identity verification
- Policy and regulatory support services for enterprises
- Implementation of an advanced wellness model combining human-centered experiences with AI optimization
Concentrix (NASDAQ: CNXC) reported Q1 2025 financial results, exceeding revenue and profit guidance. The company posted revenue of $2,372.2 million, down 1.3% year-over-year, but up 1.3% on constant currency basis. Operating income reached $168.9 million (7.1% of revenue), while non-GAAP operating income was $321.5 million (13.6% of revenue).
Key metrics include Adjusted EBITDA of $374.2 million (15.8% of revenue) and diluted EPS of $1.04. The company maintains its full-year guidance and expects to generate $625-650 million in adjusted free cash flow. Concentrix plans to return over $240 million to shareholders in fiscal 2025 through dividends and share repurchases.
For Q2 2025, Concentrix expects revenue between $2.370-2.390 billion with constant currency growth of 0.50-1.25%. The company repurchased 550,000 shares at $47.84 per share in Q1 and declared a quarterly dividend of $0.33275 per share.
Concentrix (NASDAQ: CNXC), a global technology and services leader, has announced it will release its fiscal first quarter 2025 financial results after market close on Wednesday, March 26, 2025.
The company will host a conference call and webcast for the investment community on the same evening at 5:00 pm Eastern Time. Investors can access the live conference call webcast in listen-only mode through the Investor Relations section of the Concentrix website under 'Events and Presentations'. A replay of the webcast will be made available on the website following the conference call.
Concentrix (NASDAQ: CNXC) has announced the release of iX Hello 2.0, an enhanced multi-modal customer service AI solution. The platform enables rapid deployment of various customer-facing assistants including bots, appointment booking tools, and order status trackers across enterprises.
The system features smart and responsive agentic AI that delivers secure, high-quality self-service answers with continuous retraining capabilities. It operates across multiple channels including webchat, voice, SMS, smart devices, and apps. The solution offers pre-built AI app blueprints for easy assistant creation and integrates with major enterprise systems like Salesforce, Microsoft, AWS, and Workday, with availability in hybrid cloud environments.
Concentrix (NASDAQ: CNXC) has been named the Highest Leader in Everest Group's inaugural B2B Sales Services PEAK Matrix® Assessment 2024. The company outperformed 14 other service providers, distinguished by its market impact and service delivery capabilities.
The recognition highlights Concentrix's comprehensive B2B sales services, including inside sales, account management, sales operations, channel sales, and customer success. The company's position was strengthened by strategic acquisitions of ServiceSource and Webhelp, which added Lead Factory capabilities for customized lead list creation.
Key factors contributing to the leadership position include partnerships with technology organizations, in-house solutions featuring real-time seller support, and customer intelligence solutions with account prioritization and 360° customer dashboard features. The company demonstrated exceptional performance in Market Adoption, Vision and Strategy, Innovation and Investments, and Delivery Footprint categories.
Concentrix (NASDAQ: CNXC) reported Q4 and fiscal year 2024 results, with Q4 revenue reaching $2,448.0 million, up 9.7% year-over-year. The company achieved revenue growth at the high end of its previous guidance range, with a 1.5% year-on-year increase on a pro forma constant currency basis.
For fiscal year 2024, revenue grew 35.2% to $9,618.9 million. The company returned approximately $220 million to shareholders through dividends and share repurchases while reducing debt by about $209 million. Q4 operating income was $144.5 million with a margin of 5.9%, while non-GAAP operating income reached $346.7 million with a 14.2% margin.
The Board increased the share repurchase authorization to $600 million and declared a quarterly dividend of $0.33275 per share payable on February 11, 2025.