Welcome to our dedicated page for Salesforce Com news (Ticker: CRM), a resource for investors and traders seeking the latest updates and insights on Salesforce Com stock.
News about Salesforce, Inc. (NYSE: CRM) focuses on its activities as an AI-powered enterprise cloud and CRM provider, along with its role in helping organizations become what it calls Agentic Enterprises. Company announcements highlight new AI agents, platform enhancements, customer deployments, acquisitions, and capital allocation decisions that shape how Salesforce technology is used across industries.
Recent releases describe the general availability of a reimagined Slackbot as a personal agent for work inside Slack, designed to use conversational and customer context to help people find information, organize work, create content, and orchestrate workflows. Other news covers deployments of Agentforce 360 and Data 360 at institutions such as DeVry University, where AI agents support adult learners with 24/7 assistance, streamlined enrollment, and personalized guidance.
Salesforce news also details how public sector and life sciences organizations use its platforms. The U.S. Department of Transportation is reported to be expanding its use of Salesforce and Agentforce to modernize complaint management, safety inspections, interstate data sharing, and federal grantmaking. In life sciences, companies such as Novartis and AstraZeneca are described as selecting Agentforce Life Sciences to unify healthcare professional engagement and customer interactions using AI and data harmonization.
In addition, Salesforce publishes Cyber Week commerce data based on aggregated activity across digital storefronts powered by Agentforce Commerce, emphasizing the role of AI and agents in influencing sales and handling customer service interactions. Investors and observers can also find updates on dividends, acquisitions such as the completion of the Informatica transaction, and other corporate developments. This news feed provides an ongoing view into how Salesforce’s AI, data, and cloud capabilities are being adopted and expanded across sectors.
Frontdoor, Inc. (NASDAQ: FTDR) has appointed Jessica P. Ross as Senior Vice President and Chief Financial Officer, effective December 30, 2022, succeeding Brian Turcotte, who will continue as an advisor until March 31, 2023. Ross brings over 20 years of experience from Salesforce, where she held executive finance roles. Her previous experience includes leadership at Stitch Fix during its IPO. Frontdoor aims for growth in the home services sector, serving 2.2 million customers and operating through 17,000 contractor firms.
First Women’s Bank (FWB) has partnered with Airbnb, BCG, Principal Financial Group (PFG), Salesforce (CRM), and Envestnet (ENV) to promote gender equality in lending. These Mission Partners aim to provide better economic opportunities for women-led businesses. FWB combines national Small Business Administration lending with corporate deposits to enhance financing accessibility. Allyson Felix has joined as a Strategic Advisor, emphasizing women's empowerment in business. FWB is positioned as a unique women-founded, women-led bank dedicated to supporting women in the economy.
RBC Wealth Management is leveraging Salesforce to enhance efficiency and reduce maintenance costs across its operations. By consolidating 26 systems into a single CRM platform, RBC has cut maintenance costs by 50% and streamlined its client onboarding process from a cumbersome average of weeks to just 24 minutes. This automation enables financial advisors to provide superior client experiences while managing data effectively. The partnership exemplifies how Salesforce's technology is allowing businesses to navigate current economic challenges.
Salesforce (NYSE: CRM) announced that Bret Taylor will step down as Vice Chair and Co-CEO effective January 31, 2023. Marc Benioff will remain as Chair and CEO. Taylor expressed gratitude for his six years with Salesforce and plans to return to his entrepreneurial roots, highlighting the company's relevance and strong management team. Benioff acknowledged Taylor's contributions as a leader and technologist, expressing support for his future endeavors. Salesforce continues to empower companies to digitally transform and maintain a 360° view of their customers.
Salesforce (CRM) reported strong financial results for Q3 FY23, achieving $7.84 billion in revenue, a 14% year-over-year increase (or 19% in constant currency). The GAAP earnings per share (EPS) stood at $0.21, while non-GAAP EPS reached $1.40. The company's remaining performance obligation was $20.9 billion, marking an 11% increase year-over-year. For Q4 FY23, Salesforce projects revenue between $7.932 billion and $8.032 billion, indicating an 8% to 10% growth. The firm also returned $1.7 billion to shareholders through share repurchases in the quarter.
Salesforce reported record-breaking Cyber Week 2022 online sales, with global totals reaching $281 billion, up 2% year-over-year, and $68 billion in the U.S., marking a 9% increase. Noteworthy insights include a significant rise in digital traffic from social media, which accounted for nearly 10% of online sales. Average discount rates surged to 27% globally, while Buy Online and Pick Up In Store (BOPIS) options boosted online revenue by 38% for participating retailers. The use of Buy Now Pay Later (BNPL) also rose by 5% amidst inflationary pressures.
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Salesforce (NYSE: CRM) will release its Q3 fiscal year 2023 results on November 30, 2022, after the market closes. Alongside the results, the company will host a conference call at 2:00 p.m. (PT) to discuss its financial performance, accessible via a live webcast on their Investor Relations website. This event marks an important moment for Salesforce as it continues to empower companies through its industry-leading CRM solutions.
Salesforce (NYSE: CRM) revealed significant benefits for companies using its CRM platform in a recent survey of over 3,500 customers. On average, organizations reported a 25% reduction in IT costs and a 26% increase in employee productivity. Despite challenging economic conditions, 83% of CEOs are confident in their companies' resilience. Salesforce aims to streamline operations with its Customer 360 platform, offering bundles to reduce costs and enhance productivity until the end of 2022. Noteworthy savings include $2.7 million saved by Schneider Electric and $875,000 by Elekta.
Salesforce (NYSE: CRM) has been recognized as a leader in the 2022 Gartner Magic Quadrant for B2B Marketing Automation Platforms, marking its fifth consecutive year in this position. The evaluation highlighted Salesforce Marketing Cloud Account Engagement for its comprehensive vision and ability to assist businesses in driving customer engagement through tailored marketing strategies. The platform helps optimize the customer journey, enhancing collaboration across marketing, sales, and service departments, especially crucial in the current economic climate.