Welcome to our dedicated page for Salesforce Com news (Ticker: CRM), a resource for investors and traders seeking the latest updates and insights on Salesforce Com stock.
News about Salesforce, Inc. (NYSE: CRM) focuses on its activities as an AI-powered enterprise cloud and CRM provider, along with its role in helping organizations become what it calls Agentic Enterprises. Company announcements highlight new AI agents, platform enhancements, customer deployments, acquisitions, and capital allocation decisions that shape how Salesforce technology is used across industries.
Recent releases describe the general availability of a reimagined Slackbot as a personal agent for work inside Slack, designed to use conversational and customer context to help people find information, organize work, create content, and orchestrate workflows. Other news covers deployments of Agentforce 360 and Data 360 at institutions such as DeVry University, where AI agents support adult learners with 24/7 assistance, streamlined enrollment, and personalized guidance.
Salesforce news also details how public sector and life sciences organizations use its platforms. The U.S. Department of Transportation is reported to be expanding its use of Salesforce and Agentforce to modernize complaint management, safety inspections, interstate data sharing, and federal grantmaking. In life sciences, companies such as Novartis and AstraZeneca are described as selecting Agentforce Life Sciences to unify healthcare professional engagement and customer interactions using AI and data harmonization.
In addition, Salesforce publishes Cyber Week commerce data based on aggregated activity across digital storefronts powered by Agentforce Commerce, emphasizing the role of AI and agents in influencing sales and handling customer service interactions. Investors and observers can also find updates on dividends, acquisitions such as the completion of the Informatica transaction, and other corporate developments. This news feed provides an ongoing view into how Salesforce’s AI, data, and cloud capabilities are being adopted and expanded across sectors.
On January 27, 2022, Salesforce released its Global Digital Skills Index, highlighting a significant digital skills gap among workers globally. Surveying over 23,000 employees across 19 countries, the report showed that 73% feel unprepared for current digital demands, while 76% lack confidence for future requirements. Despite 82% expressing intent to learn new skills, only 28% are actively pursuing training. The Index scored a mere 33 out of 100 in digital readiness, underscoring an urgent need for investment in skills development.
Salesforce (NYSE: CRM) announced on January 26, 2022, that it granted 53,846 restricted stock units (RSUs) to 55 employees from Narrative Science following its acquisition. The RSUs, a part of the 2014 Inducement Equity Incentive Plan, will vest over four years, with 25% vesting on the first anniversary and the remainder quarterly. Narrative Science specializes in data storytelling technologies, now integrated with Tableau, enhancing Salesforce's capabilities in data analysis and communication.
Salesforce, the leader in CRM, announced new innovations and partnerships to enhance the future of commerce. By 2023, 25% of shopping is predicted to occur outside traditional retail channels, prompting retailers to adapt. Key integrations include PayPal at Checkout for Salesforce Payments, enhancing checkout options, and Salesforce Commerce for B2B wholesale. Furthermore, Datorama and Tableau features are set to deliver personalized marketing insights, while Salesforce Social Commerce, in partnership with Alibaba, will support e-commerce in China.
Salesforce (NYSE: CRM) released its 2021 Holiday Shopping Report, revealing global online spending surpassed $1.14 trillion, with $257 billion in the U.S., marking increases from 2020. Key insights include early and late holiday purchasing, with 30% of sales by November 22. Digital payment methods surged, especially Buy Now, Pay Later, which rose by 40% YoY. Notably, luxury handbags saw a 45% increase in online sales. Salesforce facilitated over 283 million online orders, achieving 21% YoY growth in digital sales.
Salesforce (NYSE: CRM) will host two investor events on
IBM and MuleSoft announced a global partnership on December 9, 2021, to enhance multi-cloud solutions using Anypoint Runtime Fabric on Red Hat OpenShift. This collaboration aims to improve integrations for the IBM Z product family, focusing on the financial services sector. IBM plans to expand its investment in integration software and increase the number of MuleSoft-certified professionals. According to a report, by 2023, 30% of innovation efforts will be virtualization-driven, emphasizing the need for seamless data integration across various systems.
Salesforce (NYSE: CRM) has partnered with Vox Media to stream the Pivot podcast on its platform, Salesforce+. This collaboration will provide weekly video segments featuring hosts Kara Swisher and Scott Galloway. Salesforce+ aims to deliver inspiring content for business professionals, with over a million viewer sessions recorded in its first month. As part of the deal, Salesforce will sponsor Pivot video throughout 2022. The podcast retains its availability on all podcast platforms while shifting to a new video format to reach a broader audience.
MuleSoft announced new universal API management capabilities on December 7, 2021, aimed at enhancing integration and automation across varied environments. Key features include Anypoint Flex Gateway, API Manager, and API Governance, enabling businesses to securely manage APIs and accelerate innovation. With over 800 applications used on average, and 96% leveraging APIs, the solution addresses complexities inherent in hybrid ecosystems. It promises improved agility, scalability, and compliance for IT teams navigating diverse technology landscapes.
Salesforce (NYSE: CRM), the global leader in CRM, announced participation in several investor conferences. On December 7, 2021, Lidiane Jones, CEO of Commerce Cloud, will speak at the BMO Growth & ESG Conference at 1:00 p.m. PT. Brian Millham, COO of Distribution, will be at the UBS Global TMT Virtual Conference at 12:00 p.m. PT. The following day, December 8, 2021, Gavin Patterson, President & CRO, will address the Barclays Global Technology Conference at 9:00 a.m. PT. Webcasts can be accessed on Salesforce's investor relations website.
Salesforce (NYSE: CRM) reported an all-time high of $275 billion in global online sales for Cyber Week 2021, representing a 2% increase from 2020, with $62 billion in U.S. sales, up 4%. Early November saw strong spending of $74 billion, marking a 10% year-over-year growth. However, the Cyber Week itself exhibited muted growth due to early shopping patterns, inflation, and supply chain issues. Additionally, Buy Now, Pay Later usage surged 29% globally, reflecting changing consumer behavior driven by higher prices and fewer discounts.