Welcome to our dedicated page for Salesforce Com news (Ticker: CRM), a resource for investors and traders seeking the latest updates and insights on Salesforce Com stock.
News about Salesforce, Inc. (NYSE: CRM) focuses on its activities as an AI-powered enterprise cloud and CRM provider, along with its role in helping organizations become what it calls Agentic Enterprises. Company announcements highlight new AI agents, platform enhancements, customer deployments, acquisitions, and capital allocation decisions that shape how Salesforce technology is used across industries.
Recent releases describe the general availability of a reimagined Slackbot as a personal agent for work inside Slack, designed to use conversational and customer context to help people find information, organize work, create content, and orchestrate workflows. Other news covers deployments of Agentforce 360 and Data 360 at institutions such as DeVry University, where AI agents support adult learners with 24/7 assistance, streamlined enrollment, and personalized guidance.
Salesforce news also details how public sector and life sciences organizations use its platforms. The U.S. Department of Transportation is reported to be expanding its use of Salesforce and Agentforce to modernize complaint management, safety inspections, interstate data sharing, and federal grantmaking. In life sciences, companies such as Novartis and AstraZeneca are described as selecting Agentforce Life Sciences to unify healthcare professional engagement and customer interactions using AI and data harmonization.
In addition, Salesforce publishes Cyber Week commerce data based on aggregated activity across digital storefronts powered by Agentforce Commerce, emphasizing the role of AI and agents in influencing sales and handling customer service interactions. Investors and observers can also find updates on dividends, acquisitions such as the completion of the Informatica transaction, and other corporate developments. This news feed provides an ongoing view into how Salesforce’s AI, data, and cloud capabilities are being adopted and expanded across sectors.
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Salesforce (NYSE: CRM) forecasts a 7% growth in global digital commerce for the 2021 holiday season, with total sales projected to reach $1.2 trillion globally and $259 billion in the U.S. Despite this growth, retailers are likely to face $223 billion in additional costs due to supply chain disruptions, which may push consumer prices up by 20%. The report indicates a significant reduction in shipping delays, with a 94% decrease in packages at risk. Retailers need to focus on early marketing strategies as consumers adapt to ongoing challenges from the pandemic.
Salesforce (NYSE: CRM) has revised its Fiscal Year 2022 revenue guidance to a range of $26.25 billion to $26.35 billion and has initiated Fiscal Year 2023 guidance of $31.65 billion to $31.80 billion. The company also provided GAAP operating margin guidance of 3.0% to 3.5% and non-GAAP operating margin guidance of 20.0% for FY23. Salesforce will hold its annual Investor Day on Sept. 23, 2021, featuring a live broadcast and a detailed investor presentation.
Salesforce (NYSE: CRM) launched Health Cloud 2.0 on Sept. 21, 2021, to enhance health and safety in workplaces and communities. The platform includes the new Dreampass, enabling efficient COVID-19 protocols for in-person events. Key features include attendee management, vaccine verification, and contact tracing capabilities. Health Cloud 2.0 aims to support hybrid healthcare experiences and improve business productivity. Salesforce played a significant role during the pandemic, supplying PPE and facilitating vaccine distribution. The initiative focuses on empowering connected health experiences across various sectors.
Salesforce (NYSE: CRM) announced new capabilities that integrate Slack across its products, enhancing collaboration and supporting remote work. Key innovations include Slack-First Sales for faster deal closures, Slack-First Service for efficient case resolution, and various tools aimed at different sectors like finance and education. These updates are designed to help organizations build their digital HQ, responding to the shift towards a hybrid work model. The integration is aimed at streamlining workflows and fostering a digital-first work environment.
Salesforce (NYSE: CRM) has announced achieving Net Zero emissions across its entire value chain and transitioning to 100% renewable energy for its operations. The company introduced Sustainability Cloud 2.0, which aims to assist customers in tracking and reducing carbon emissions. Salesforce's commitment includes significant emissions reduction strategies across various operational scopes. The company emphasizes the urgency of climate action, with initiatives geared towards a 1.5°C future and plans to mobilize collective efforts for substantial carbon reduction.
On Sept. 20, 2021, Salesforce (NYSE: CRM) announced $17.25 million in new grants to support five major school districts in the U.S., including San Francisco, Chicago, and New York City. This initiative is part of its ongoing commitment to education, bringing total investments to over $140 million. The grants aim to address educational inequities exacerbated by the COVID-19 pandemic, focusing on racial equity and learning loss. The company's contributions to Bay Area schools have reached $100 million to date.
On September 20, 2021, Salesforce (NYSE: CRM) released a study from IDC highlighting its projected impact on the global economy by 2026. The report indicates that Salesforce will generate 9.3 million new jobs and $1.6 trillion in business revenues, contributing significantly to its partner ecosystem, which is expected to earn $6.19 for every $1 Salesforce generates. As companies focus on digital transformation, cloud technologies are projected to account for 37% of IT spending by 2026, enhancing remote work and sustainability initiatives.
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Salesforce (NYSE: CRM) will hold its annual Investor Day on Thursday, Sept. 23 at 8:00 a.m. PT / 11:00 a.m. ET. The event will be broadcast live on Salesforce’s investor relations website. An investor presentation will be available simultaneously at 12:00 p.m. PT. This event is part of Salesforce's initiative to provide insights into its strategic vision and growth prospects, further cementing its position as the global leader in CRM. Investors can access the live stream and presentation through Salesforce's dedicated pages.