Crexendo Announces Licensing and Collaboration Agreement With Altigen Technologies
Rhea-AI Summary
Crexendo (NASDAQ:CXDO) announced a licensing and collaboration agreement with Altigen Technologies to deliver customer and partner solutions using Crexendo's NetSapiens hosted cloud communications platform. Altigen will license the cloud platform and focus on solution delivery, while Crexendo advances its scalable software-driven platform. The arrangement gives Altigen customers access to a platform supporting more than seven million users.
Positive
- Licensing agreement expands platform reach through Altigen's deployment expertise
- Altigen customers gain access to Crexendo's platform supporting more than 7 million users
- Crexendo can concentrate on platform innovation while partner handles customer delivery
Negative
- Press release discloses no financial terms, revenue estimates, or deal valuation
- No timeline or concrete commercial metrics provided for expected customer migration or revenue impact
Key Figures
Market Reality Check
Peers on Argus
CXDO fell 3.23% while peers showed mixed moves: ATNI -3.74%, UCL -4.71%, FNGR -0.81%, RDCM -0.40%, and KVHI +1.47%. The pattern points to stock-specific trading rather than a unified telecom services sector move.
Historical Context
| Date | Event | Sentiment | Move | Catalyst |
|---|---|---|---|---|
| Jan 14 | AI product launch | Positive | +2.4% | Launch of CAIRO AI receptionist to enhance cloud communications platform. |
| Dec 03 | Awards & recognition | Positive | +0.9% | G2 Winter 2026 reports granting 42 awards for AI and contact center. |
| Nov 20 | AI award win | Positive | -3.3% | Second consecutive Generative AI Product of the Year for NetSapiens. |
| Nov 11 | Management recognition | Positive | +3.9% | CFO honored as 2025 Arizona CFO of the Year for mid-size companies. |
| Nov 04 | Earnings results | Positive | -7.5% | Strong Q3 2025 revenue and earnings with double-digit growth metrics. |
Recent CXDO news has often been positive, with stock reactions split between three aligned gains and two selloffs on good news, including a notable drop after strong Q3 2025 earnings.
Over the past few months, Crexendo has highlighted rapid progress in its cloud and AI capabilities. On November 4, 2025, the company reported strong Q3 2025 results with higher revenue and profitability. Subsequent announcements focused on AI leadership, including a second consecutive Generative AI Product of the Year award on November 20, 2025 and 42 G2 Winter 2026 awards on December 3, 2025. Most recently, on January 14, 2026, Crexendo launched CAIRO, an AI receptionist for its platform. Today’s Altigen collaboration extends that platform reach via a licensing arrangement.
Market Pulse Summary
This announcement details a licensing and collaboration agreement under which Altigen will deliver customer and partner solutions on Crexendo’s cloud platform, which supports more than seven million users. Altigen contributes more than 30 years of PBX and UCaaS experience, while Crexendo continues platform development. In context of recent AI product launches and awards, this move extends distribution rather than changing the core strategy. Investors may watch future updates on adoption, user growth, and any revenue disclosures tied to this partnership.
Key Terms
ucaas technical
AI-generated analysis. Not financial advice.
PHOENIX, ARIZONA / ACCESS Newswire / January 29, 2026 / Crexendo®, Inc. (NASDAQ:CXDO), an award-winning software technology company that is a premier provider of cloud communication platform software and unified communications as a service (UCaaS) offerings, including voice, video, contact center, and managed IT services tailored to businesses of all sizes, today announced that Altigen Technologies has entered into a licensing and collaboration arrangement to deliver customer and partner solutions powered by Crexendo's NetSapiens hosted cloud communications platform.
Under the arrangement, Altigen will license Crexendo's cloud platform and leverage its more than 30 years of experience designing, deploying, and supporting premise-based and hosted PBX and UCaaS solutions. Crexendo will continue to focus on advancing its scalable, software-driven platform, while Altigen concentrates on solution delivery, customer success, and channel enablement.
"This licensing relationship expands the reach of our platform through a team with deep communications expertise," said Doug Gaylor, President and Chief Operating Officer of Crexendo. "Altigen has decades of real-world PBX and UCaaS expertise and a strong reputation for customer delivery. Their proven deployment and support capabilities complement our focus on platform innovation and creates a compelling solution for customers. By working together, we can ensure customers benefit from a powerful, modern cloud platform combined with proven deployment and support capabilities."
For Altigen customers, agents, and resellers, the arrangement provides access to Crexendo's award-winning cloud communications platform supporting more than seven million users, while maintaining continuity with a trusted solutions provider.
"Licensing Crexendo's platform allows us to sharpen our focus on delivering value to customers and partners," said Joe Hamblin, President and Chief Operating Officer of Altigen Technologies. "Crexendo's continued investment in its hosted platform gives us confidence we can deliver modern, scalable solutions to the market."
Together, Crexendo and Altigen will deliver a streamlined cloud communications offering that combines platform innovation, operational scale, and customer-focused execution.
About Crexendo
Crexendo, Inc. is an award-winning software technology company that is a premier provider of cloud communication platform and services, video collaboration and managed IT services tailored to businesses of all sizes. Our solutions currently support over seven million end users globally, through our extensive global network of over 240 cloud communication platform software subscribers and our direct retail offering. For more information, please visit www.crexendo.com.
About Altigen Technologies
Altigen Technologies is a provider of PBX, UCaaS, and customer engagement solutions, with more than 30 years of experience serving enterprise and mid-market customers. Altigen specializes in solution design, deployment, integration, and ongoing support for modern cloud communications environments.
Safe Harbor Statement
This press release contains forward-looking statements. The Private Securities Litigation Reform Act of 1995 provides a "safe harbor'' for such forward-looking statements. The words, "believe,'' "expect,'' "anticipate,'' "estimate," "will'' and other similar statements of expectation identify forward-looking statements. Specific forward-looking statements in this press release include information about Crexendo (i) believing the licensing relationship expands the reach of our platform through a team with deep communications expertise (ii) believes that Altigen has proven deployment and support capabilities which complement focus on platform innovation and creates a compelling solution for customers and (iii) that working together, it can ensure customers benefit from a powerful, modern cloud platform combined with proven deployment and support capabilities.
For a more detailed discussion of risk factors that may affect Crexendo's operations and results, please refer to the company's Form 10-K for the year ended December 31, 2024, and Form 10-Qs as filed with the SEC. These forward-looking statements speak only as of the date on which such statements are made, and the company undertakes no obligation to update such forward-looking statements, except as required by law.
Crexendo Contact:
Doug Gaylor
President and Chief Operating Officer
dgaylor@crexendo.com
602-732-7990
SOURCE: Crexendo, Inc.
View the original press release on ACCESS Newswire
FAQ
What did Crexendo (CXDO) announce on January 29, 2026 with Altigen Technologies?
How does the Altigen deal affect Crexendo's product delivery and focus (CXDO)?
Will Altigen customers get access to Crexendo's user base under the CXDO agreement?
Did Crexendo disclose financial terms or expected revenue from the Altigen licensing deal (CXDO)?
What operational benefits did Crexendo cite for the licensing agreement with Altigen (CXDO)?
