Welcome to our dedicated page for Sprinklr news (Ticker: CXM), a resource for investors and traders seeking the latest updates and insights on Sprinklr stock.
Sprinklr, Inc. reports developments around its AI-native Unified Customer Experience Management platform for enterprise customer-facing teams. News commonly covers product releases for AI agents, copilots, customer feedback, Voice of the Customer, marketing automation, service intelligence, social media management, advertising, and omnichannel contact center workflows.
Company updates also include strategic partnerships and integrations that connect creator, paid, owned, and organic social channels; industry recognition for customer experience and AI products; and quarterly earnings releases centered on total revenue, subscription revenue, margins, and cash flow.
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Sprinklr (NYSE:CXM) reported Q1 fiscal 2027 revenue of $219.5M, up 7% year-over-year, with subscription revenue of $194.8M, up 6%. GAAP operating income was $10.6M (5% margin) versus a prior loss, and non-GAAP operating income was $31.7M (14% margin). Free cash flow reached $65.8M, and cash, cash equivalents, and marketable securities totaled $442.8M. Remaining performance obligations were $1.04B, up 10% year-over-year.
For Q2 2027, Sprinklr guides total revenue to $214M–$215M and non-GAAP operating income to $29.5M–$30.5M. Full-year 2027 revenue guidance is $866.5M–$868.5M with non-GAAP EPS of $0.48–$0.49.
Sprinklr (NYSE:CXM) acquired the assets of ViralMoment, an AI-powered social video intelligence and analytics solution. The deal is designed to add video-, image-, and audio-native listening to Sprinklr’s Unified-CXM platform, helping brands analyze short-form content on TikTok, Reels, YouTube, and other visual-first channels.
According to Sprinklr, combining ViralMoment’s frame-by-frame video AI with its VoC capabilities will support multimodal customer intelligence across text, images, video, and audio, enabling earlier trend detection, visual sentiment analysis, and real-time activation of insights across marketing, product, and service teams.
Sprinklr (NYSE:CXM) introduced the Sprinklr Social Index, a 0–10 benchmark score based on over 1 million interactions across 1,160 brands from January 1 to December 5, 2025.
The Index measures both brand activity and audience experience to highlight gaps between visibility, engagement, and sentiment, and maps brands across five maturity stages from Broadcast to Convergence.
Sprinklr (NYSE:CXM) will release its first quarter financial results before market open on June 3, 2026. The earnings press release and related materials will be available on the Sprinklr investor relations website.
A conference call and live webcast are scheduled for 8:30 a.m. ET the same day.
Sprinklr (NYSE: CXM) announced the Spring ’26 Release (26.4) on April 7, 2026, introducing AI‑native features across service, insights, marketing, and platform governance.
Key additions include Autonomous Evaluation for AI Agents, AI+ Studio bulk testing, expanded copilots (Customer Feedback, Marketing), precision listening, Web Survey enhancements, Canva and TikTok integrations, and DRP 2.0 governance.
Sprinklr (NYSE: CXM) and CreatorIQ announced a strategic partnership on March 31, 2026 to integrate CreatorIQ’s Creator Graph with Sprinklr’s enterprise social reporting. The integration links creator intelligence, organic, and paid social into a unified environment to improve measurement, activation, and cross-channel ROI.
Key metrics cited include CreatorIQ processing 123M creator posts per day and a reported 171% increase in average creator investment year-over-year in 2025.
Sprinklr (NYSE: CXM) was named a Leader in the 2026 Gartner Magic Quadrant for Voice of the Customer Platforms on March 13, 2026. The company highlights its AI-native VoC capabilities, unified signals approach, and native access to 30+ social and digital channels.
Sprinklr says 2026 enhancements will deepen AI analysis, activation across care, marketing, research and social teams, and improve conversational feedback to raise insight quality and engagement.
Sprinklr (NYSE: CXM) reported Q4 fiscal 2026 revenue of $220.6M (+9% YoY) and full-year revenue of $857.2M (+8% YoY). The company posted Q4 non-GAAP operating income of $37.7M (17% margin) and fiscal 2026 non-GAAP operating income of $146.2M (17% margin). Cash and marketable securities totaled $502.5M.
The Board authorized a $200M repurchase program and intends an imminent $125M Accelerated Share Repurchase. Guidance: FY27 total revenue $869M–$871M and non-GAAP net income per share $0.47–$0.48.
Sprinklr (NYSE: CXM) said it will release Q4 and full-year fiscal 2026 financial results before market open on March 11, 2026. The company will host a conference call and live webcast at 8:30am ET the same day.
Investors may register and view the live webcast at the Sprinklr investor website. To join by phone dial 877-459-3955 (domestic) or +1 201-689-8588 (international) using conference ID 13758800. A replay will be available on the investor site after the call.