eGain wins KMWorld Magazine’s Readers’ Choice Award for 2024

Rhea-AI Summary

eGain (NASDAQ: EGAN) has been awarded the KMWorld Magazine's Readers' Choice Award for 2024 in the Customer Experience and Support category for its AI Knowledge Hub. The award, determined by daily users of KM solutions, recognizes companies meeting actual knowledge management needs.

As a Diamond Sponsor for the upcoming KM/Enterprise AI World Conference in Washington, D.C. (November 18-21, 2024), eGain will showcase success stories from Specialized Bicycles and Rogue Credit Union. CEO Ashu Roy will deliver a keynote on trusted knowledge for GenAI success, and visitors can receive a free copy of Knowledge Management for Dummies book, updated with GenAI practices.

News Market Reaction

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+1.47% News Effect

On the day this news was published, EGAN gained 1.47%, reflecting a mild positive market reaction.

Data tracked by StockTitan Argus on the day of publication.

SUNNYVALE, Calif., Nov. 08, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI knowledge management platform, announced that the eGain AI Knowledge Hub was selected as the Readers’ Choice for 2024 by KMWorld Magazine in the Customer Experience and Support category.

“The KMWorld Readers’ Choice Awards is one way that readers of our magazine can recognize the companies that they value the most. These honors are determined by the votes of those who use KM solutions daily. They are the ones who know what works and what does not, and which companies are keeping up with KMers’ actual needs,” wrote the editorial staff for KMWorld magazine.

eGain is also a Diamond Sponsor for the upcoming KM/Enterprise AI World Conference being held in Washington, D.C., on November 18-21, 2024. At the event, the company will feature:

• Presentations
  • Keynote by Ashu Roy, eGain CEO, on the foundational importance of trusted knowledge for GenAI success
  • eGain client success stories
    • Specialized Bicycles
    • Rogue Credit Union
• Showcase
  • Cutting-edge product enhancements to the eGain AI Knowledge Hub
  • Free print copy of John Wiley’s Knowledge Management for Dummies book, 2^nd special edition, updated with GenAI best practices

More information

• eGain Showcase: Booth #100
• Keynote
  • “Trusted Knowledge for Customer Service in the Age of GenAI” by Ashu Roy, eGain CEO, November 19, 9:45 to 10:00 am
• eGain AI Knowledge Hub: https://www.egain.com/ai-knowledge-hub/
• eGain Innovation in 30 Days: https://www.egain.com/knowledge-management-platform-risk-free-trial/
  

About eGain
eGain AI Knowledge Hub helps improve experience and reduce cost by delivering trusted answers for customer service. Visit www.eGain.com for more info.

Media Contact
Press@egain.com
408 636 4514

eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.

FAQ

What award did eGain (EGAN) win in 2024 from KMWorld Magazine?

eGain won KMWorld Magazine's Readers' Choice Award for 2024 in the Customer Experience and Support category for its AI Knowledge Hub.

When and where is eGain (EGAN) presenting at the KM/Enterprise AI World Conference 2024?

eGain CEO Ashu Roy will present a keynote on November 19, 2024, from 9:45 to 10:00 am at the KM/Enterprise AI World Conference in Washington, D.C.

Which companies will be featured in eGain's (EGAN) success stories at the 2024 KM/Enterprise AI World Conference?

Specialized Bicycles and Rogue Credit Union will be featured in eGain's success stories at the conference.

What is eGain's (EGAN) sponsorship level at the 2024 KM/Enterprise AI World Conference?

eGain is a Diamond Sponsor for the KM/Enterprise AI World Conference 2024.