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Cognizant and Flagstar Bank, N.A. Mark One-Year Partnership, Advancing Flagstar's Transformation, Enhancing Client Experience and Driving Efficiency

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Flagstar Bank (NYSE: FLG) and Cognizant (Nasdaq: CTSH) marked one year of partnership on Jan 29, 2026, supporting Flagstar's multi-year "Simple, Sophisticated" (S2) technology transformation.

Cognizant acted as an extension of Flagstar's Enterprise Technology & Operations team, delivering transformation projects across retail, commercial, mortgage, risk, and compliance, establishing co-branded development centers in Hyderabad and Manila, and planning an AI Center of Excellence.

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News Market Reaction – FLG

+4.64%
9 alerts
+4.64% Session close to close
+5.8% Peak Tracked
-3.9% Trough Tracked
$5.63B Market Cap
0.9x Rel. Volume

In the Jan 29 session, FLG gained 4.64%, reflecting a moderate positive market reaction. Argus tracked a peak move of +5.8% during that session. Argus tracked a trough of -3.9% from its starting point during tracking. Our momentum scanner triggered 9 alerts that day, indicating moderate trading interest and price volatility.

Data tracked by StockTitan Argus on the day of publication.

Market Context

This announcement highlights the first year of FLG’s strategic partnership with Cognizant, supportin...
Analysis

This announcement highlights the first year of FLG’s strategic partnership with Cognizant, supporting its "Simple, Sophisticated" transformation and aiming to modernize technology and client experiences. New co-branded development centers and plans for an AI Center of Excellence underscore a push into data-driven banking. In the context of prior expansion and recent losses, key watchpoints include execution on efficiency gains, customer satisfaction metrics, and updates in upcoming earnings communications.

Key Figures

Partnership duration: 12 months Development centers: 2 centers
2 metrics
Partnership duration 12 months First year of Cognizant–Flagstar strategic partnership
Development centers 2 centers Co-branded development centers in Hyderabad and Manila

Historical Context

5 past events · Latest: Jan 26 (Positive)
Pattern 5 events
Date Event Sentiment 24h Move Catalyst
Jan 26 Office expansion Positive +0.6% Opened second Private Client Office in New York wealth hub to expand reach.
Jan 14 Earnings date set Neutral +0.4% Announced timing and call details for Q4 and full-year 2025 earnings.
Dec 09 Wealth expansion Positive -1.4% Expanded private bank capabilities and regional operating model across key markets.
Oct 29 Dividend declaration Positive -1.8% Declared quarterly cash dividends on common and multiple preferred stock series.
Oct 24 Earnings loss Negative +4.8% Reported Q3 2025 net and adjusted net losses despite some improving trends.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Pattern Detected

Recent news has often seen mixed reactions: one strategic expansion aligned with a small gain, while wealth expansion and dividend news coincided with declines, and an earnings loss headline saw a notable gain, indicating frequent divergence between headline tone and short-term price moves.

Recent Company History

Over the last few months, FLG has highlighted strategic expansion and restructuring. A new Private Client Office in New York (Jan 26, 2026) and prior wealth capability build-out in Dec 2025 underscored growth in private banking. Dividend declarations in Oct 2025 coincided with negative returns, while a Q3 2025 net loss on Oct 24, 2025 saw a positive price reaction. Today’s partnership-focused technology update continues the theme of operational transformation and client experience enhancement.

Key Terms

artificial intelligence, enterprise technology & operations (etos), commercial real estate (cre), ai center of excellence
4 terms
artificial intelligence technical
"stage for using artificial intelligence and technology-driven banking solutions"
Artificial intelligence is the ability of computers and machines to perform tasks that typically require human thinking, such as understanding language, recognizing patterns, or making decisions. For investors, it matters because AI can enhance efficiency, uncover new insights, and enable smarter strategies, potentially impacting the value and performance of companies that develop or utilize this technology.
enterprise technology & operations (etos) technical
"extension of Flagstar's in-house Enterprise Technology & Operations (ETOS) team"
Enterprise technology & operations (ETOS) is the set of systems, tools and day-to-day processes that keep a company’s digital backbone running—including networks, applications, data handling, security, and IT support. For investors, ETOS matters because it affects how efficiently a business runs, how fast it can scale or launch new products, and how well it avoids costly outages, breaches or regulatory problems; strong ETOS can be the engine that protects revenue and enables growth.
commercial real estate (cre) financial
"including Commercial & Industrial (C&I) Banking, Commercial Real Estate (CRE), Consumer"
Commercial real estate (CRE) consists of properties used for business purposes, such as office buildings, retail stores, warehouses, and hotels. It matters to investors because these properties can generate rental income and may appreciate in value over time, providing opportunities for profit and portfolio diversification. CRE plays a key role in the economy by housing businesses and supporting commerce.
ai center of excellence technical
"plans to explore an AI Center of Excellence in India"
A AI center of excellence is an internal team or hub that develops, governs and scales an organization’s artificial intelligence projects, acting like a central workshop that sets standards, shares tools and trains staff. For investors, it matters because a well-run center can speed innovation, reduce costly mistakes, improve efficiency and ensure consistent results across products and operations, while a weak one can mean wasted spending, slow execution or higher operational risk.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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Partnership lays the technology foundation for seamless client and employee experiences, setting the stage for using artificial intelligence and technology-driven banking solutions

TEANECK, N.J., Jan. 29, 2026 /PRNewswire/ -- Cognizant (Nasdaq: CTSH) and Flagstar Bank, N.A. (NYSE: FLG) announced today the successful completion of their first year as strategic partners, marking a significant milestone in Flagstar's ongoing strategic and technology transformation.

Over the past 12 months, Cognizant has served as a key strategic partner, acting as an extension of Flagstar's in-house Enterprise Technology & Operations (ETOS) team to advance the bank's multi-year technology transformation, named "Simple, Sophisticated" or "S2." The S2 initiative will create a modern technology platform to drive innovation, enhance client experiences, support employees, and leverage data insights while carefully managing risks. This partnership has advanced the bank's technology strategy and meaningfully enhanced client and employee interactions with the Bank.

"Our partnership with Cognizant has been instrumental in advancing Flagstar's S2 transformation strategy, helping us move closer to becoming a top-performing, relationship focused, regional bank," said Chris Higgins, Chief Information and Operations Officer at Flagstar. "Having the right technology foundation in place is a critical part of that success. As we continue our transformation, working with the right partners is essential—and Cognizant has proven to be the right partner, acting as a true extension of our strategy, team, and culture."

Through this partnership, Cognizant has become an integral part of Flagstar's technology and operation ecosystem, delivering services and transformation projects across the bank's businesses, including Commercial & Industrial (C&I) Banking, Commercial Real Estate (CRE), Consumer Banking, Private Banking & Wealth Management, Mortgage Banking, and Risk & Compliance. The establishment of two co-branded development centers in Hyderabad, India, and Manila, Philippines, underscores the companies' commitment to building a seamless environment that mirrors Flagstar's own standards and culture.

Additionally, Cognizant's expertise has helped streamline and standardize Flagstar's tools and processes, improving efficiency and reducing costs. These efforts have translated into higher customer satisfaction scores, internally and externally, demonstrating the positive impact of the partnership on Flagstar's stakeholders.

"This partnership is a testament to what can be achieved when two organizations are united by a shared vision for innovation and excellence," said Nageswar Cherukupalli, Senior Vice President and Business Unit Head of Banking, Capital Markets, Insurance and Strategic Initiatives, of Cognizant. "We look forward to deepening our collaboration with Flagstar, especially as we embark on the next phase of our journey together in AI and advanced technology."

Looking ahead, Flagstar and Cognizant remain focused on innovation, with plans to explore an AI Center of Excellence in India. This initiative aims to enable Flagstar to unlock new opportunities in artificial intelligence and position the bank at the forefront of technology-driven banking solutions.

In addition, Flagstar has joined with Cognizant in its social outreach program to bring software education to under-resourced communities in rural areas around Hyderabad.

About Cognizant
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes, and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

About Flagstar Bank, N.A.
Flagstar Bank, N.A., is one of the largest regional banks in the country and is headquartered in Hicksville, New York. At September 30, 2025, Flagstar Financial, Inc., the former holding company for the Bank, on a consolidated basis, had $91.7 billion of assets, $63.2 billion of loans, deposits of $69.2 billion, and total stockholders' equity of $8.1 billion. Flagstar Bank, N.A. operates approximately 340 locations across nine states, with strong footholds in the greater New York/New Jersey metropolitan region and in the upper Midwest, along with a significant presence in the growth markets of Florida and the Southwest.

For more information, contact:
Katrina Cheung
Katrina.Cheung@Cognizant.com 

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/cognizant-and-flagstar-bank-na-mark-one-year-partnership-advancing-flagstars-transformation-enhancing-client-experience-and-driving-efficiency-302674135.html

SOURCE Cognizant Technology Solutions Corporation

FAQ

What did Flagstar (FLG) announce about its partnership with Cognizant on January 29, 2026?

They announced completion of the partnership's first year and progress on the S2 transformation program. According to Flagstar, Cognizant acted as an extension of its Enterprise Technology & Operations team, supporting projects across Commercial, Consumer, Mortgage, Risk, and Private Banking.

How has Cognizant (CTSH) supported Flagstar's S2 technology transformation through 2025–2026?

Cognizant provided integrated services and delivered transformation projects across Flagstar's lines of business. According to Cognizant, this included standardizing tools and processes, improving efficiency, and establishing co-branded development centers in Hyderabad and Manila.

What operational changes did Flagstar (FLG) report after one year of partnership with Cognizant?

Flagstar reported streamlined, standardized tools and higher customer satisfaction scores internally and externally. According to Flagstar, those changes improved efficiency and reduced costs while enhancing client and employee interactions across the bank.

What are the plans for AI with Flagstar (FLG) and Cognizant following their one-year collaboration?

They plan to explore an AI Center of Excellence in India to expand AI capabilities. According to Cognizant, the initiative aims to enable Flagstar to unlock AI opportunities and advance technology-driven banking solutions.

Where did Flagstar and Cognizant establish development centers as part of their partnership?

They established two co-branded development centers in Hyderabad, India, and Manila, Philippines. According to the companies, the centers mirror Flagstar's standards and culture to support ongoing technology and operations work.