Loman AI Partners With Shift4 to Bring the #1 Voice AI for Restaurants to Customers Across the Shift4 Ecosystem

Key Terms

voice ai technical

Voice AI is software that listens to and speaks with people, turning natural conversation into actions like answering questions, issuing commands, or creating synthetic voices — think of it as teaching a digital receptionist to understand and respond like a human. It matters to investors because it can open new revenue streams, cut service costs and speed product adoption, but also brings privacy, accuracy and regulatory risks that affect a company’s growth and valuation.

pos system technical

A POS system (point-of-sale system) is the combined hardware and software used to process customer transactions in stores, restaurants and other sales environments—typically including a register or terminal, card reader, receipt printer and sales/inventory software. Investors care because it captures real-time sales, payment and inventory data; like a business’s cash register and brain rolled into one, changes or problems can directly affect revenue, efficiency and customer experience, which influence profitability and valuation.

ai-powered upselling technical

AI-powered upselling uses artificial intelligence to spot the best moments and offers to encourage customers to buy higher-value items or add-ons, often by analyzing purchase history, preferences, and real-time behavior. For investors, it matters because effective AI upselling can increase average sale size and customer lifetime value like a smart salesperson who remembers every buyer’s tastes, improving revenue growth and profit margins while also introducing execution and privacy risks that affect returns.

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Loman's AI phone agent answers every call and syncs directly with Shift4 Dine, helping restaurants capture revenue they'd otherwise miss

AUSTIN, Texas--(BUSINESS WIRE)-- Loman AI, the leading Voice AI for restaurants, today announced a partnership with Shift4 (NYSE: FOUR), expanding access to its voice AI platform for restaurants using the Shift4 Dine POS system. Loman is already live with hundreds of Shift4-powered restaurants, helping operators capture more revenue, streamline operations, and deliver better guest experiences.

Nearly half of all restaurant calls go unanswered, most of them during the peak hours when staff can least afford to step away. Loman AI eliminates this gap for Shift4 restaurants by answering 100% of calls instantly – handling complex orders, detailed menu questions, and reservations – with every order captured accurately and synced directly into Shift4 POS in real time.

"If you've ever worked a Friday night serving food, you know the phone never stops ringing. It's chaos. We just didn't even answer the phone,” said Michael Holcombe, Owner of Brick Oven Pizza, a Shift4 customer. “Loman changed that for us. It's a huge weight off my shoulders to know that all the calls are answered and the customers are getting what they need."

“We’re already seeing strong adoption from Shift4 operators, and the results speak for themselves,” said Christian Wiens, Founder and CEO of Loman AI. “Restaurants using Loman are capturing orders they used to miss, improving the guest experience, and driving real revenue lift without adding operational complexity. This partnership just accelerates that across the entire Shift4 ecosystem.”

Restaurants using Loman AI typically see:

• 20–25% increase in captured orders from previously missed calls
• Tens of thousands in annual labor savings per location
• Higher average order values driven by consistent AI-powered upselling
• Improved guest satisfaction with instant response times and zero hold times

Unlike traditional phone systems or generic answering services, Loman AI is purpose-built for restaurants and trained on tens of millions of real guest interactions. That depth of training translates to best-in-class order accuracy and the ability to handle even the most complex, highly customized orders with speed and consistency at scale.

The partnership underscores Shift4’s commitment to delivering best-in-class technology to its restaurant partners, enabling operators to increase revenue and operate more efficiently in an increasingly competitive landscape.

Loman AI is now available to all Shift4 Dine customers directly in the Shift4 marketplace.

About Loman AI

Loman AI is the leading voice AI platform for restaurants, enabling operators to answer every call, automate orders and reservations, and deliver better guest experiences at scale. By combining deep POS integrations with advanced conversational AI, Loman helps restaurants increase revenue, reduce labor costs, and operate more efficiently.

About Shift4

Shift4 (NYSE: FOUR) powers the experience economy, enabling businesses to deliver the moments that matter. Transforming how people shop, dine, stay, and play, Shift4’s commerce technology allows for a seamless experience at any scale. From your neighborhood restaurant to the world’s largest event venues, Shift4 handles billions of transactions annually for hundreds of thousands of businesses around the world. For more information, visit shift4.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260603602542/en/

Media Contact
press@loman.ai

Source: Loman AI