Hyundai Named Top Mass-Market Brand in the J.D. Power 2025 U.S. OEM EV App Report for Second Year in a Row

Rhea-AI Summary

Hyundai's MyHyundai with Bluelink app has secured the top position in the J.D. Power 2025 U.S. OEM EV App Report for mass-market electric vehicle mobile applications for the second consecutive year. The app achieved an impressive score of 820 out of 1,000, surpassing the segment average by 108 points. Leading in key categories including Customer Journey, Functional Evaluation, and EV-Specific Controls, the app offers advanced features such as in-app charging management, Plug & Charge capabilities, charge schedule management, surround-view camera access, and phone-as-key functionality. Notable 2025 enhancements include expanded charging network support across Tesla Superchargers, ChargePoint, and EVgo, along with integrated payment solutions for a seamless charging experience.

Positive

• Ranked #1 in J.D. Power 2025 U.S. OEM EV App Report for second consecutive year
• Achieved exceptional score of 820/1000, exceeding segment average by 108 points
• Led in three crucial categories: Customer Journey, Functional Evaluation, and EV-Specific Controls
• Expanded charging network compatibility including Tesla Superchargers, ChargePoint, and EVgo

Negative

• None.

• Hyundai's MyHyundai with Bluelink app ranks #1 in J.D. Power 2025 U.S. OEM EV App Report for second year in a row
• New in-app charging and plug and charge features boost everyday convenience 
• Highest scores in Customer Journey, Functionality, and EV Controls set Hyundai apart

FOUNTAIN VALLEY, Calif., June 2, 2025 /PRNewswire/ -- Hyundai's MyHyundai with Bluelink app has been named the top mass-market electric vehicle mobile application in the J.D. Power 2025 U.S. OEM EV App Report. With a score of 820 out of 1,000, Hyundai's app not only led the study's mass-market rankings, it exceeded the segment average by 108 points, underscoring the brand's ongoing commitment to delivering a simple, seamless, and intelligent digital experience for EV owners. This is the second year in a row Hyundai has topped the study's rankings.

"We're proud to once again be recognized by J.D. Power as the leading mass-market EV app provider," said Manish Mehrotra, vice president of digital business planning and connected operations at Hyundai Motor North America. "This achievement highlights how MyHyundai with Bluelink continues to redefine the EV experience, offering seamless and intelligent features that put control, convenience, and charge management right at our customers' fingertips—wherever they are."

The MyHyundai with Bluelink app ranked among the leading mass-market electric vehicle mobile applications in three key categories evaluated by J.D. Power—Customer Journey, Functional Evaluation, and EV-Specific Controls—demonstrating Hyundai's commitment to delivering an intuitive, feature-rich, and EV-focused digital experience that supports the needs of today's drivers.

Key features include:

• In-App charging and Plug & Charge capabilities
• Charge schedule management and alerts
• Surround-view camera access
• Phone-as-key functionality
• Vehicle status and Vehicle health monitoring

Building on a strong foundation, Hyundai introduced several app enhancements in 2025 to further elevate convenience and control for EV drivers. Key updates include in-app charging management, allowing users to search, locate, and pay for charging directly within the app and expanded Plug and Charge support across major networks like Tesla Superchargersⁱ, ChargePoint, and EVgo. These enhancements make it easier than ever for Hyundai EV owners to stay charged and connected.

About the J.D. Power 2025 U.S. OEM EV App Report
Now in its third year, the study measures satisfaction with original equipment manufacturer (OEM) EV mobile apps among vehicle owners. It evaluates over 20 attributes, including app speed, usability, functionality, and reliability. The 2025 study is based on responses from 1,300 EV owners and lessees from January through March 2025.

About J.D. Power
J.D. Power is a global leader in automotive data and analytics, and provides industry intelligence, consumer insights and advisory solutions to the automotive industry and selected non-automotive industries. J.D. Power leverages its extensive proprietary datasets and software capabilities combined with advanced analytics and artificial intelligence tools to help its clients optimize business performance. J.D. Power was founded in 1968 and has offices in North America, Europe and Asia Pacific. To learn more about the company's business offerings, visit jdpower.com/business. The J.D. Power auto-shopping tool can be found at jdpower.com.

Hyundai Motor America
Hyundai Motor America offers U.S. consumers a technology-rich lineup of cars, SUVs, and electrified vehicles, while supporting Hyundai Motor Company's Progress for Humanity vision. Hyundai has significant operations in the U.S., including its North American headquarters in California, the Hyundai Motor Manufacturing Alabama assembly plant, the all-new Hyundai Motor Group Metaplant America and several cutting-edge R&D facilities. These operations, combined with those of Hyundai's 850 independent dealers, contribute $20.1 billion annually and 190,000 jobs to the U.S. economy, according to a recent economic impact report. For more information, visit www.hyundainews.com.

Hyundai Motor America on Twitter | YouTube | Facebook | Instagram | LinkedIn | TikTok

ⁱ DC fast charging stations are provided by independent companies and availability is not guaranteed.

 

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SOURCE Hyundai Motor America

FAQ

What ranking did Hyundai (HYMTF) achieve in the J.D. Power 2025 U.S. OEM EV App Report?

Hyundai's MyHyundai with Bluelink app ranked #1 among mass-market electric vehicle mobile applications, achieving a score of 820 out of 1,000 points.

What are the key features of Hyundai's MyHyundai with Bluelink app in 2025?

Key features include in-app charging management, Plug & Charge capabilities, charge schedule management, surround-view camera access, phone-as-key functionality, and vehicle status monitoring.

Which charging networks are compatible with Hyundai's EV app in 2025?

The app is compatible with major charging networks including Tesla Superchargers, ChargePoint, and EVgo, offering integrated payment solutions.

How much did Hyundai's EV app score exceed the segment average in the 2025 J.D. Power report?

Hyundai's app scored 108 points above the segment average in the 2025 J.D. Power U.S. OEM EV App Report.

What categories did Hyundai's EV app lead in the 2025 J.D. Power report?

The app led in three key categories: Customer Journey, Functional Evaluation, and EV-Specific Controls.