Over 50% of Hyundai's U.S. Dealerships Complete Facility Upgrades
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Hyundai Motor America (OTC:HYMTF) has achieved a significant milestone in its Global Dealership Space Identity (GDSI) initiative, with over 457 dealerships (50%) completing facility renovations. The company expects 60% of its U.S. dealer network to finish upgrades by the end of 2025.
The voluntary initiative, launched in 2015 and refreshed in 2019, aims to create a consistent, elevated dealership environment reflecting Hyundai's "Modern Premium" brand values. Renovated dealerships have shown higher profit, return on sales, and service retention. Unlike competitors moving towards direct-to-consumer models, Hyundai reaffirms its commitment to its dealer network, which contributes $20.1 billion annually and 190,000 jobs to the U.S. economy.
Positive
- Over 457 dealerships (50%) have completed renovations, with 60% expected by year-end
- Renovated dealerships show higher profit, return on sales, and service retention
- Strong commitment to dealer network against industry direct-to-consumer trends
- Dealer network contributes $20.1B annually and 190,000 jobs to U.S. economy
Negative
- Voluntary nature of the initiative means not all dealers may participate
- Significant investment required from dealers for facility upgrades
- More than 450 Hyundai dealers have completed renovations
60% of Hyundai dealers expected to finish by year's end- Renovations create consistent, elevated sales and service experience
- Hyundai reaffirms its long-term commitment to supporting its dealer network
Launched in 2015 and refreshed in 2019, Hyundai's facility upgrade initiative reflects its "Modern Premium" brand values, caring, simple, and creative, through a unified architectural and experiential standard across all retail locations. From major metro areas to local communities, renovated dealership facilities ensure customers encounter a consistent, elevated dealership environment that aligns with Hyundai's design and innovation leadership.
"Dealerships that have adopted this voluntary initiative perform better, with higher profit, return on sales and service retention," said Rob Grafton, senior vice president, global director of network development, Hyundai Motor Company. "Our vehicles have evolved dramatically in both design and quality and this ensures that our facilities and customer experience reflect that same transformation."
To date, more than 457 dealerships have completed renovations, and Hyundai expects over
At a time when some automakers are shifting toward direct-to-consumer models, Hyundai remains firmly committed to its dealer network. Modern facilities empower dealers to lead customer and service relationships, especially as new technology and powertrain offerings grow. These upgraded spaces support education, service, and long-term engagement.
Hyundai dealerships also serve as vital community hubs for Hyundai's philanthropic programs, including Hyundai Hope on Wheels and Hyundai Hope, which has long championed a nationwide car seat safety initiative, among many other activities. Together, these efforts reinforce Hyundai's belief in the power of human connection, thoughtful service, and a dealer network built to last.
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SOURCE Hyundai Motor America