Information Services Group, Inc. reports developments as a global AI-centered technology research and advisory firm serving enterprise technology and business-services markets. The company publishes research on digital transformation, AI adoption, sourcing, cloud and data analytics, provider ecosystems, governance, risk, software, network and technology strategy.
Recurring news includes ISG Provider Lens® studies across industries such as healthcare, life sciences, aerospace and defense, automotive and mobility, SAP ecosystems and global capability centers. Company updates also cover quarterly results, GAAP and non-GAAP performance measures, advisory-market trends and the role of AI, automation, data platforms and managed services in enterprise operations.
North American Utilities: A recent ISG report highlights the adoption of digital technologies by utilities in the U.S. and Canada as they transition to renewable energy sources. The report reveals that North American utilities face both challenges and opportunities amidst evolving customer expectations and legislative pressures for decarbonization. It emphasizes the need for improved data governance and digital foundations to enhance service reliability. Notably, leaders such as Accenture and IBM are recognized for their capabilities across various service quadrants.
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The SAP services market in France is expanding as companies migrate to SAP S/4HANA and cloud solutions for enhanced agility, according to the ISG Provider Lens™ report. Large enterprises are increasingly adopting managed services, while midmarket firms remain cautious, primarily using traditional ERP systems. The report highlights that cloud services have gained traction post-COVID-19, with a growing preference for private and hybrid clouds. Accenture, Atos, and Capgemini are recognized as Leaders across all quadrants in the report, which evaluates the capabilities of 29 providers in the French SAP ecosystem.
ISG TechXchange: Healthcare and Life Sciences, hosted by Information Services Group (III), will take place on October 12-13 in Philadelphia. The event focuses on digital innovations and ecosystem collaboration in healthcare post-COVID-19. Featured speakers include executives from Novant Health, Whoop, Baptist Health South Florida, Health Union, and Alexion Pharmaceuticals. Key topics include patient-centric drug development, supply chain resiliency, and the role of digital health in transforming care delivery. The event aims to address industry challenges and promote personalized healthcare solutions.
L&T Technology Services Limited has launched the inaugural Digital Engineering Awards in partnership with Information Services Group and CNBC TV18. The initiative aims to recognize leaders who exhibit innovative approaches in digital engineering that enhance performance and sustainability. Nominations are open until October 15, 2022, and winners will be celebrated at a gala in December in the U.S. The awards feature nine categories, acknowledging both team and individual contributions to digital transformation.
Sitel Group, a leading customer experience provider, has collaborated with Information Services Group, Inc. (NASDAQ: III) to explore the metaverse customer experience. Their partnership aims to empower enterprises, including Web3 companies, by offering innovative Meta Customer Experiences (MCX). ISG Research recognizes Sitel Group's strong market position and ability to deliver tailored solutions by integrating end-to-end services. As the digital transformation landscape evolves, Sitel Group is poised to enhance the customer experience through effective support solutions in the metaverse.
Information Services Group (NASDAQ: III) has launched a study assessing digital service providers for the life sciences sector. The findings will be published in the ISG Provider Lens™ report, titled Life Sciences Digital Services 2022, due in February 2023. The report will focus on pivotal areas like clinical development, patient engagement, and supply chain transformation. It aims to aid enterprise buyers in evaluating vendor relationships and adapting to changes imposed by the pandemic and technological advancements.
Information Services Group (NASDAQ: III) has partnered with cyberconIQ to enhance cybersecurity for its clients. This collaboration will integrate cyberconIQ's Human Defense Platform, a SaaS solution focused on mitigating human-related cyber risks. With 85% of breaches stemming from human error, the platform aims to identify risk styles among employees and bolster security awareness. cyberconIQ's methods have shown to reduce human-related cyber risks by up to 95%. This partnership extends ISG's cybersecurity offerings and emphasizes the importance of human factors in enterprise security.
Information Services Group (NASDAQ: III) announced the opening of nominations for the 2022 ISG Paragon Awards™ EMEA, recognizing innovative uses of technology in the sourcing industry. Nominations are accepted until October 12, 2022, and the winners will be announced during the ISG Sourcing Industry Awards Gala Dinner on November 22, 2022, in London. Categories include Excellence, Innovation, Transformation, and more, highlighting outstanding achievements in the industry.
State and local governments in the U.S. are modernizing their cybersecurity strategies to enhance IT systems amidst ongoing technology transitions, according to the 2022 ISG Provider Lens™ Cybersecurity report. The pandemic heightened demand for remote services, prompting agencies to adopt cloud solutions and advanced cybersecurity tools while addressing outdated procurement practices. ISG identified key players, including IBM as a leader in all five examined segments, emphasizing the need for better integration of security services.