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ISG is hosting the inaugural ISG TechXchange: Healthcare & Life Sciences virtual event on June 22, 2020, at 9 a.m. EST, focusing on the impact of digital technology in healthcare post-COVID-19. With keynote speakers including Cynthia Hundorfean from Allegheny Health Network, the event will address challenges and innovations in the industry, such as telehealth and data privacy. Experts will explore strategies to improve health outcomes and adapt to competitive landscapes. The conference is complimentary for enterprise executives.

The 2020 ISG Provider Lens Finance & Accounting Digital Outsourcing Services report highlights a significant shift in U.S. enterprises towards outsourcing finance and accounting processes, with 83% deploying robotic process automation (RPA) and nearly 95% utilizing machine learning technologies. The market is evolving from transactional to strategic relationships with outsourcing providers, focusing on complex functions like forecasting and compliance support. The report identifies top providers, including Accenture and IBM, as leaders in multiple categories, reflecting the growing demand for digital transformation in finance operations.

ISG (Nasdaq: III) has launched a research study assessing the technology services provided by Amazon Web Services (AWS) partners in the U.S. and Germany. The findings will be published in the AWS Ecosystem 2020 report, set for release in December. The report will delve into AWS partner services like data analytics, machine learning, and SAP products. Over 190 AWS-related providers were surveyed to generate insights for enterprise buyers and ISG advisors, enhancing their vendor evaluations and recommendations.

ISG (Nasdaq: III) has launched the ISG GovernX® VMO Assessment Survey, enabling enterprises to assess their vendor management office capabilities. The free, 12-minute survey evaluates VMO functions against organizational goals, enhancing vendor relationships. Results are returned within a business day, and responses are anonymous. According to ISG, effective vendor governance is crucial, especially during supply chain disruptions caused by the COVID-19 pandemic. The GovernX platform has seen significant growth, with over 10,000 users managing 7,500 contracts and processing $5 billion in transactions quarterly.

ISG (Nasdaq: III) will host a webinar on June 18, 2020, titled "Digital Governance: From Gut Instinct to Real-time Insight." The session aims to enlighten participants on strategies to enhance third-party relationships through digital tools. Key speakers will discuss the fragmented supplier ecosystem and present five actionable steps for enterprises to improve service excellence and governance. Insights will focus on managing costs, compliance, and risk in supplier relationships, especially in the complex COVID-19 environment.

ISG (Nasdaq: III) has launched a research study focused on technology services for the banking sector. The findings will be published in the Banking Industry Ecosystem 2020 report, due in November. It will analyze core banking services and how providers enhance operational agility for financial institutions. The study, based on surveys from over 40 service providers, will classify offerings into four quadrants: core banking platforms for retail and corporate, payments ecosystem services, and KYC/AML services. The report aims to aid enterprise buyers in evaluating vendor relationships and potential engagements.

ISG (Nasdaq: III) has launched a research study analyzing the growing public cloud marketplace as enterprises adopt the as-a-service model. The findings will be published in the Public Cloud – Solutions & Services 2020 report in December, focusing on key public cloud products such as IaaS and PaaS. The report aims to assist enterprise buyers in evaluating vendor relationships and services amidst the rapid rise in public cloud adoption. Surveys have been distributed to over 170 providers to compile data across six quadrants representing typical enterprise cloud service needs.

ISG, a leading global technology research and advisory firm, will present key strategies to scale automation at the Automation Anywhere Imagine event, occurring June 9-11. With 70% of companies using robotic process automation (RPA), only 12% have automated over 50 processes. Major barriers include translating automation ROI and organizational challenges. ISG emphasizes the need for a dedicated automation strategy and resources. Having partnered with Automation Anywhere since 2016, ISG aims to help clients maximize RPA benefits, thereby improving operational efficiency and reducing costs.