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JD.com Announces First Quarter 2024 Results

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JD.com reported Q1 2024 results with net revenues of RMB260.0 billion (US$36.0 billion), a 7.0% increase YoY. Income from operations grew to RMB7.7 billion (US$1.1 billion), up from RMB6.4 billion. Non-GAAP operating income rose to RMB8.9 billion (US$1.2 billion) from RMB7.9 billion. Net income attributable to shareholders increased 13.9% to RMB7.1 billion (US$1.0 billion). Non-GAAP net income was RMB8.9 billion (US$1.2 billion), up 17.2%. Diluted net income per ADS rose to RMB4.53 (US$0.63), a 15.3% increase. Cash and equivalents totaled RMB179.3 billion (US$24.8 billion). JD.com repurchased 98.3 million Class A shares worth US$1.3 billion. Business segments include JD Retail, JD Logistics, and New Businesses, with diverse growth and operational highlights.

Positive
  • Net revenues increased by 7.0% YoY to RMB260.0 billion (US$36.0 billion).
  • Income from operations rose 19.8% YoY to RMB7.7 billion (US$1.1 billion).
  • Non-GAAP income from operations grew by 12.7% YoY to RMB8.9 billion (US$1.2 billion).
  • Net income attributable to shareholders increased by 13.9% YoY to RMB7.1 billion (US$1.0 billion).
  • Non-GAAP net income attributable to shareholders rose 17.2% YoY to RMB8.9 billion (US$1.2 billion).
  • Diluted net income per ADS grew by 15.3% YoY to RMB4.53 (US$0.63).
  • Non-GAAP diluted net income per ADS increased by 18.7% YoY to RMB5.65 (US$0.78).
  • JD.com repurchased 98.3 million Class A shares worth US$1.3 billion.
  • JD Logistics provided integrated supply chain services for MINISO in Australia and Malaysia.
Negative
  • Cost of revenues increased by 6.4% YoY to RMB220.3 billion (US$30.5 billion).
  • Fulfillment expenses rose by 9.3% YoY to RMB16.8 billion (US$2.3 billion).
  • Marketing expenses increased by 15.6% YoY to RMB9.3 billion (US$1.3 billion).
  • General and administrative expenses decreased by 21.0% YoY to RMB2.0 billion (US$0.3 billion).
  • Net cash used in operating activities was RMB11.3 billion (US$1.6 billion).
  • Free cash flow for Q1 2024 was negative at RMB15.5 billion (US$2.1 billion).
  • Cash and cash equivalents decreased to RMB179.3 billion (US$24.8 billion) from RMB197.7 billion at the end of 2023.

Insights

JD.com’s Q1 2024 results show an improvement in both revenue and profitability. Net revenues increased by 7% year-over-year to RMB260.0 billion (US$36.0 billion). This growth is notable given the challenging economic environment. The operating income rose by 19.8% year-over-year, indicating efficiency gains, although fulfillment and marketing expenses also increased.

The diluted net income per ADS jumped by 15.3% to RMB4.53 (US$0.63), reflecting better profitability. JD.com’s focus on operational efficiency has yielded improvements in operating margins from 2.6% to 3.0%.

However, a notable point of concern is the decrease in cash and cash equivalents, which dropped from RMB197.7 billion to RMB179.3 billion. This dip, along with negative free cash flow of RMB15.5 billion, may signal potential liquidity issues or aggressive investments that merit close monitoring.

JD.com’s introduction of an AI digital representative for its founder in livestreaming sessions is an innovative step. This move attracted over 20 million views within the first hour, which underscores the company’s ability to leverage technology to enhance customer engagement. The AI avatar marks the first such instance in the industry, potentially giving JD.com a competitive edge in content ecosystem development.

The broader implications of this technology adoption could include reduced costs for live events and greater scalability. However, the effectiveness of this approach in sustaining long-term customer engagement remains to be seen. It could become a model for other retailers if proven successful.

JD.com’s performance in its general merchandise category is particularly strong, with a revenue increase of 8.6%. This aligns with the broader market trend of recovering consumer demand post-pandemic. The healthy growth in the supermarket category signals JD’s robust supply chain capabilities.

The company’s ongoing share repurchase program, with a total of US$1.3 billion worth of shares repurchased between January and May 2024, demonstrates strong confidence in its financial health. This move is likely to boost investor sentiment and could provide upward pressure on the stock price due to reduced share count.

BEIJING, May 16, 2024 (GLOBE NEWSWIRE) -- JD.com, Inc. (NASDAQ: JD and HKEX: 9618 (HKD counter) and 89618 (RMB counter), the “Company”), a leading supply chain-based technology and service provider, today announced its unaudited financial results for the quarter ended March 31, 2024.

First Quarter 2024 Highlights

  • Net revenues were RMB260.0 billion (US$136.0 billion) for the first quarter of 2024, an increase of 7.0% from the first quarter of 2023.
  • Income from operations was RMB7.7 billion (US$1.1 billion) for the first quarter of 2024, compared to RMB6.4 billion for the first quarter of 2023. Non-GAAP2 income from operations was RMB8.9 billion (US$1.2 billion) for the first quarter of 2024, compared to RMB7.9 billion for the first quarter of 2023.
  • Net income attributable to the Company’s ordinary shareholders was RMB7.1 billion (US$1.0 billion) for the first quarter of 2024, compared to RMB6.3 billion for the first quarter of 2023. Net margin attributable to the Company’s ordinary shareholders was 2.7% for the first quarter of 2024, compared to 2.6% for the first quarter of 2023. Non-GAAP net income attributable to the Company’s ordinary shareholders was RMB8.9 billion (US$1.2 billion) for the first quarter of 2024, compared to RMB7.6 billion for the first quarter of 2023. Non-GAAP net margin attributable to the Company’s ordinary shareholders was 3.4% for the first quarter of 2024, compared to 3.1% for the first quarter of 2023.
  • Diluted net income per ADS was RMB4.53 (US$0.63) for the first quarter of 2024, an increase of 15.3% from RMB3.93 for the first quarter of 2023. Non-GAAP diluted net income per ADS was RMB5.65 (US$0.78) for the first quarter of 2024, an increase of 18.7% from RMB4.76 for the first quarter of 2023.

“We are pleased to kick off the year with a solid performance for the first quarter,” said Sandy Xu, Chief Executive Officer of JD.com. “The year of 2024 is marked with execution, and we are already seeing measurable results across the business. In particular, in the first quarter, our focus on user experience helped to drive strong growth in the number of active users as well as user engagement. We are confident that we will further build on our momentum in the months ahead as JD’s commitment to providing the best combination of selection, speed, quality and price continues to attract Chinese consumers nationwide. We are approaching the 10th anniversary of our listing on Nasdaq in 2024, and we believe we are well-positioned to continue to create value to our users, employees, shareholders and the society as a whole in the next chapter.”

“We delivered solid financial results this quarter with accelerated revenue growth and healthy profitability, as our focus on execution led to improved operational efficiencies,” said Ian Su Shan, Chief Financial Officer of JD.com. “We were pleased to see our general merchandise category continue to pick up momentum, thanks to the robust recovery of supermarket category, which reflects JD’s ability to deliver the best product quality and selection, price competitiveness and customer service. During the quarter, we also continued to execute on our share repurchase program which, alongside our annual dividend, underscores the Company’s healthy profitability, sound balance sheet, and commitment to returning value to shareholders.”

Updates of Share Repurchase Program

During the period from January 1, 2024 to May 15, 2024, the Company repurchased a total of 98.3 million Class A ordinary shares (equivalent of 49.2 million ADSs) for a total of US$1.3 billion. All of these shares were repurchased in the open markets from both Nasdaq and the Hong Kong Stock Exchange pursuant to the Company’s share repurchase programs publicly announced. The total number of shares repurchased by the Company during the period from January 1, 2024 to May 15, 2024 amounted to approximately 3.1% of its ordinary shares outstanding as of December 31, 20233.

Pursuant to the Company’s previous share repurchase program, expired on March 17, 2024, the Company had repurchased a total of approximately US$2.1 billion as of March 17, 2024.

Pursuant to the Company’s new share repurchase program, which is effective through March 18, 2027, the Company had repurchased a total of approximately US$0.7 billion as of May 15, 2024. The remaining amount under the Company’s new share repurchase program was US$2.3 billion as of May 15, 2024.

10th Anniversary of Listing on Nasdaq

JD.com will celebrate the 10th anniversary of its listing on Nasdaq on May 22, 2024. In the past decade, it has scaled its businesses with total revenues expanding 16 times from RMB69.3 billion in 2013 prior to its listing to RMB1.1 trillion in 2023, and Non-GAAP net income attributable to the Company’s ordinary shareholders growing 157 folds from RMB223.9 million to RMB35.2 billion. The total amount it has returned to its shareholders through dividends and share buybacks has surpassed the total capital raised during the past ten years. The Company has also created full-time jobs to 517,124 employees with social insurance and housing fund benefits as of the end of 2023, representing a 13-time increase compared to ten years ago. JD.com had a proven track record in the past decade, and will continue to create value to its users, employees, shareholders, and the society as a whole in the next chapter.

Business Highlights

  • JD Retail:On April 16, 2024, JD.com introduced an AI digital representative of its founder and chairman of the board, Mr. Richard Qiangdong Liu, to join its supermarket, home appliances and home goods livestreaming rooms, drawing over 20 million views within the first hour. It marks the industry’s first livestreaming hosted by an AI avatar of an entrepreneur. With this, the Company will make further efforts to build its content ecosystem. JD’s livestreaming featured its procurement and sales managers is committed to providing users with more affordable and hassle-free livestreaming shopping experience with its price competitiveness, quality products and superior services.
  • JD Health: During the first quarter, JD Health partnered with multiple pharmaceutical companies, such as Pfizer and Sanofi, to debut new and specialty drugs online, continuing to enhance medicine accessibility. JD Health also expanded collaborations with Shanghai Pharmaceuticals, Daiichi Sankyo, Sunshine Mandi Pharmaceutical, and others to further upgrade its one-stop experience of medicine retailing and healthcare services.
  • JD Logistics: JD Logistics continues to help Chinese brands expand overseas with one-stop service offerings. In the first quarter, JD Logistics provided MINISO with integrated supply chain services covering warehousing and fulfillment for MINISO stores in Australia and Malaysia. The two parties will further explore global cooperation opportunities.

Environment, Social and Governance

  • Driven by JD.com’s unwavering commitment and unremitting efforts to creating more jobs and making contribution to the society, the Company’s total expenditure for human resources, including both its own employees and external personnel who work for the Company, amounted to RMB106.6 billion for the twelve months ended March 31, 2024.

First Quarter 2024 Financial Results

Net Revenues. Net revenues increased by 7.0% to RMB260.0 billion (US$36.0 billion) for the first quarter of 2024 from RMB243.0 billion for the first quarter of 2023. Net product revenues increased by 6.6%, while net service revenues increased by 8.8% for the first quarter of 2024, compared to the first quarter of 2023.

Cost of Revenues. Cost of revenues increased by 6.4% to RMB220.3 billion (US$30.5 billion) for the first quarter of 2024 from RMB206.9 billion for the first quarter of 2023.

Fulfillment Expenses. Fulfillment expenses, which primarily include procurement, warehousing, delivery, customer service and payment processing expenses, increased by 9.3% to RMB16.8 billion (US$2.3 billion) for the first quarter of 2024 from RMB15.4 billion for the first quarter of 2023. Fulfillment expenses as a percentage of net revenues was 6.5% for the first quarter of 2024, compared to 6.3% for the first quarter of 2023. The increase was in relation to the adoption of lower threshold for free shipping services.

Marketing Expenses. Marketing expenses increased by 15.6% to RMB9.3 billion (US$1.3 billion) for the first quarter of 2024 from RMB8.0 billion for the first quarter of 2023. Marketing expenses as a percentage of net revenues was 3.6% for the first quarter of 2024, compared to 3.3% for the first quarter of 2023. The increase was mainly due to the increased spending in promotion activities including the Spring Festival Gala sponsorship.

Research and Development Expenses. Research and development expenses decreased by 3.6% to RMB4.0 billion (US$0.6 billion) for the first quarter of 2024 from RMB4.2 billion for the first quarter of 2023. Research and development expenses as a percentage of net revenues was 1.6% for the first quarter of 2024, compared to 1.7% for the first quarter of 2023.

General and Administrative Expenses. General and administrative expenses decreased by 21.0% to RMB2.0 billion (US$0.3 billion) for the first quarter of 2024 from RMB2.5 billion for the first quarter of 2023, primarily due to a decrease in share-based compensation expenses. General and administrative expenses as a percentage of net revenues was 0.8% for the first quarter of 2024, compared to 1.0% for the first quarter of 2023.

Income from Operations and Non-GAAP Income from Operations.   Income from operations increased by 19.8% to RMB7.7 billion (US$1.1 billion) for the first quarter of 2024 from RMB6.4 billion for the first quarter of 2023. Operating margin was 3.0% for the first quarter of 2024, compared to 2.6% for the first quarter of 2023. Non-GAAP income from operations increased by 12.7% to RMB8.9 billion (US$1.2 billion) for the first quarter of 2024 from RMB7.9 billion for the first quarter of 2023. Non-GAAP operating margin was 3.4% for the first quarter of 2024, compared to 3.2% for the first quarter of 2023. Operating margin of JD Retail before unallocated items was 4.1% for the first quarter of 2024, compared to 4.6% for the first quarter of 2023, as the Company continues to invest in user experience.

Non-GAAP EBITDA. Non-GAAP EBITDA increased by 13.6% to RMB10.8 billion (US$1.5 billion) for the first quarter of 2024 from RMB9.5 billion for the first quarter of 2023. Non-GAAP EBITDA margin was 4.1% for the first quarter of 2024, compared to 3.9% for the first quarter of 2023.

Others, net. Other non-operating income was RMB2.7 billion (US$0.4 billion) for the first quarter of 2024, compared to RMB2.8 billion for the first quarter of 2023.

Net Income Attributable to the Company’s Ordinary Shareholders and Non-GAAP Net Income Attributable to the Company’s Ordinary Shareholders. Net income attributable to the Company’s ordinary shareholders increased by 13.9% to RMB7.1 billion (US$1.0 billion) for the first quarter of 2024 from RMB6.3 billion for the first quarter of 2023. Net margin attributable to the Company’s ordinary shareholders was 2.7% for the first quarter of 2024, compared to 2.6% for the first quarter of 2023. Non-GAAP net income attributable to the Company’s ordinary shareholders increased by 17.2% to RMB8.9 billion (US$1.2 billion) for the first quarter of 2024 from RMB7.6 billion for the first quarter of 2023. Non-GAAP net margin attributable to the Company’s ordinary shareholders was 3.4% for the first quarter of 2024, compared to 3.1% for the first quarter of 2023.

Diluted EPS and Non-GAAP Diluted EPS. Diluted net income per ADS increased by 15.3% to RMB4.53 (US$0.63) for the first quarter of 2024 from RMB3.93 for the first quarter of 2023. Non-GAAP diluted net income per ADS increased by 18.7% for the first quarter of 2024 to RMB5.65 (US$0.78) from RMB4.76 for the first quarter of 2023.

Cash Flow and Working Capital

As of March 31, 2024, the Company’s cash and cash equivalents, restricted cash and short-term investments totaled RMB179.3 billion (US$24.8 billion), compared to RMB197.7 billion as of December 31, 2023. For the first quarter of 2024, free cash flow of the Company was as follows:

  For the three months ended
  March 31,
2023
March 31,
2024
March 31,
2024
  RMBRMBUS$
  (In millions)
   
Net cash used in operating activities (21,607) (11,315) (1,567)
Less: Impact from consumer financing receivables included in the operating cash flow (582) (1,281) (177)
Less: Capital expenditures, net of related sales proceeds    
Capital expenditures for development properties (2,145) (1,360) (188)
Other capital expenditures* (1,068) (1,520) (211)
Free cash flow (25,402) (15,476) (2,143)
     

* Including capital expenditures related to the Company’s headquarters in Beijing and all other CAPEX.

Net cash provided by investing activities was RMB28.4 billion (US$3.9 billion) for the first quarter of 2024, consisting primarily of the cash receipt from maturity in short-term investments, partially offset by cash paid for purchase of short-term investments and capital expenditures.

Net cash used in financing activities was RMB7.4 billion (US$1.0 billion) for the first quarter of 2024, consisting primarily of cash paid for share repurchase.

For the twelve months ended March 31, 2024, free cash flow of the Company was as follows:

  For the twelve months ended
  March 31,
2023
March 31,
2024
March 31,
2024
  RMBRMBUS$
  (In millions)
   
Net cash provided by operating activities 39,697  69,813  9,669 
Add/(Less): Impact from consumer financing receivables included in the operating cash flow 908  (1,191) (165)
Less: Capital expenditures, net of related sales proceeds    
Capital expenditures for development properties (16,974) (11,332) (1,569)
Other capital expenditures (4,641) (6,713) (930)
Free cash flow 18,990  50,577  7,005 
     

Supplemental Information

From the first quarter of 2024, the Company started to report three segments, JD Retail, JD Logistics and New Businesses, to reflect changes made to the reporting structure whose financial information is reviewed by the chief operating decision maker of the Company under its ongoing operating strategies. JD Retail, including JD Health and JD Industrials, among other components, mainly engages in online retail, online marketplace and marketing services in China. JD Logistics includes both internal and external logistics businesses. New Businesses mainly include Dada, JD Property, Jingxi and overseas businesses.

The table below sets forth the segment operating results, with prior period segment information retrospectively recast to conform to current period presentation:

 For the three months ended
 March 31,
2023
March 31,
2024
March 31,
2024
 RMBRMBUS$
 (In millions, except percentage data)
Net revenues:   
JD Retail212,358  226,835  31,416 
JD Logistics36,728  42,137  5,836 
New Businesses6,026  4,870  675 
Inter-segment eliminations*(12,156) (13,793) (1,911)
Total consolidated net revenues242,956  260,049  36,016 
Operating income/(loss):   
JD Retail9,844  9,325  1,291 
JD Logistics(1,123) 224  31 
New Businesses(374) (670) (94)
Including: gain on sale of development properties 472     
Total segment operating income8,347  8,879  1,228 
Unallocated items**(1,920) (1,179) (162)
Total consolidated operating income6,427  7,700  1,066 
    
YoY% change of net revenues:   
JD Retail(2.4)% 6.8%  
JD Logistics34.3% 14.7%  
New Businesses(6.5)% (19.2)%  
    
Operating margin:    
JD Retail4.6% 4.1%  
JD Logistics(3.1)% 0.5%  
New Businesses(6.2)% (13.8)%  
        

* The inter-segment eliminations mainly consist of revenues from supply chain solutions and logistics services provided by JD Logistics to JD Retail, on-demand delivery and retail services provided by Dada to JD Retail and JD Logistics, and property leasing services provided by JD Property to JD Logistics.

** Unallocated items include share-based compensation, amortization of intangible assets resulting from assets and business acquisitions, effects of business cooperation arrangements, and impairment of goodwill and intangible assets, which are not allocated to segments.

The table below sets forth the revenue information:

 For the three months ended 
 March 31,
2023
 March 31,
2024
 March 31,
2024
 YoY%
Change
 RMB RMB US$  
 (In millions, except percentage data)
Electronics and home appliances revenues116,999 123,212 17,065 5.3%
General merchandise revenues78,565 85,296 11,813 8.6%
Net product revenues195,564 208,508 28,878 6.6%
Marketplace and marketing revenues19,062 19,289 2,671 1.2%
Logistics and other service revenues28,330 32,252 4,467 13.8%
Net service revenues47,392 51,541 7,138 8.8%
Total net revenues242,956 260,049 36,016 7.0%
         

Conference Call

JD.com’s management will hold a conference call at 8:00 am, Eastern Time on May 16, 2024, (8:00 pm, Beijing/Hong Kong Time on May 16, 2024) to discuss the first quarter of 2024 financial results.

Please register in advance of the conference using the link provided below and dial in 15 minutes prior to the call, using participant dial-in numbers, the Passcode and unique access PIN which would be provided upon registering. You will be automatically linked to the live call after completion of this process, unless required to provide the conference ID below due to regional restrictions.

PRE-REGISTER LINK: https://s1.c-conf.com/diamondpass/10038661-imny0f.html

CONFERENCE ID: 10038661

A telephone replay will be available for one week until May 23, 2024. The dial-in details are as follows:

US:+1-855-883-1031
International:+61-7-3107-6325
Hong Kong:800-930-639
Mainland China:400-120-9216
Passcode:10038661
  

Additionally, a live and archived webcast of the conference call will also be available on the JD.com’s investor relations website at http://ir.jd.com.

About JD.com

JD.com is a leading supply chain-based technology and service provider. The Company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The Company has opened its technology and infrastructure to partners, brands and other sectors, as part of its Retail as a Service offering to help drive productivity and innovation across a range of industries.

Non-GAAP Measures

In evaluating the business, the Company considers and uses non-GAAP measures, such as non-GAAP income/(loss) from operations, non-GAAP operating margin, non-GAAP net income/(loss) attributable to the Company’s ordinary shareholders, non-GAAP net margin attributable to the Company’s ordinary shareholders, free cash flow, non-GAAP EBITDA, non-GAAP EBITDA margin, non-GAAP net income/(loss) per share and non-GAAP net income/(loss) per ADS, as supplemental measures to review and assess operating performance. The presentation of these non-GAAP financial measures is not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”). The Company defines non-GAAP income/(loss) from operations as income/(loss) from operations excluding share-based compensation, amortization of intangible assets resulting from assets and business acquisitions, effects of business cooperation arrangements, gain on sale of development properties and impairment of goodwill and long-lived assets. The Company defines non-GAAP net income/(loss) attributable to the Company’s ordinary shareholders as net income/(loss) attributable to the Company’s ordinary shareholders excluding share-based compensation, amortization of intangible assets resulting from assets and business acquisitions, effects of business cooperation arrangements and non-compete agreements, gain/(loss) on disposals/deemed disposals of investments and others, reconciling items on the share of equity method investments, loss/(gain) from fair value change of long-term investments, impairment of goodwill, long-lived assets and investments, gain in relation to sale of development properties and tax effects on non-GAAP adjustments. The Company defines free cash flow as operating cash flow adjusting the impact from consumer financing receivables included in the operating cash flow and capital expenditures, net of the proceeds from sale of development properties. Capital expenditures include purchase of property, equipment and software, cash paid for construction in progress, purchase of intangible assets and land use rights. The Company defines non-GAAP EBITDA as non-GAAP income/(loss) from operations plus depreciation and amortization excluding amortization of intangible assets resulting from assets and business acquisitions. Non-GAAP basic net income/(loss) per share is calculated by dividing non-GAAP net income/(loss) attributable to the Company’s ordinary shareholders by the weighted average number of ordinary shares outstanding during the periods. Non-GAAP diluted net income/(loss) per share is calculated by dividing non-GAAP net income/(loss) attributable to the Company’s ordinary shareholders by the weighted average number of ordinary shares and dilutive potential ordinary shares outstanding during the periods, including the dilutive effect of share-based awards as determined under the treasury stock method. Non-GAAP net income/(loss) per ADS is equal to non-GAAP net income/(loss) per share multiplied by two.

The Company presents these non-GAAP financial measures because they are used by management to evaluate operating performance and formulate business plans. Non-GAAP income/(loss) from operations, non-GAAP net income/(loss) attributable to the Company’s ordinary shareholders and non-GAAP EBITDA reflect the Company’s ongoing business operations in a manner that allows more meaningful period-to-period comparisons. Free cash flow enables management to assess liquidity and cash flow while taking into account the impact from consumer financing receivables included in the operating cash flow and the demands that the expansion of fulfillment infrastructure and technology platform has placed on financial resources. The Company believes that the use of the non-GAAP financial measures facilitates investors to understand and evaluate the Company’s current operating performance and future prospects in the same manner as management does, if they so choose. The Company also believes that the non-GAAP financial measures provide useful information to both management and investors by excluding certain expenses, gain/loss and other items that are not expected to result in future cash payments or that are non-recurring in nature or may not be indicative of the Company’s core operating results and business outlook.

The non-GAAP financial measures have limitations as analytical tools. The Company’s non-GAAP financial measures do not reflect all items of income and expense that affect the Company’s operations or not represent the residual cash flow available for discretionary expenditures. Further, these non-GAAP measures may differ from the non-GAAP information used by other companies, including peer companies, and therefore their comparability may be limited. The Company compensates for these limitations by reconciling the non-GAAP financial measures to the nearest U.S. GAAP performance measure, all of which should be considered when evaluating performance. The Company encourages you to review the Company’s financial information in its entirety and not rely on a single financial measure.

CONTACTS:

Investor Relations
Sean Zhang
+86 (10) 8912-6804
IR@JD.com

Media Relations
+86 (10) 8911-6155
Press@JD.com

Safe Harbor Statement

This announcement contains forward-looking statements. These statements are made under the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as “will,” “expects,” “anticipates,” “future,” “intends,” “plans,” “believes,” “estimates,” “confident” and similar statements. Among other things, the business outlook and quotations from management in this announcement, as well as JD.com’s strategic and operational plans, contain forward-looking statements. JD.com may also make written or oral forward-looking statements in its periodic reports to the U.S. Securities and Exchange Commission (the “SEC”), in announcements made on the website of the Hong Kong Stock Exchange, in its annual report to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including statements about JD.com’s beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: JD.com’s growth strategies; its future business development, results of operations and financial condition; its ability to attract and retain new customers and to increase revenues generated from repeat customers; its expectations regarding demand for and market acceptance of its products and services; trends and competition in China’s e-commerce market; changes in its revenues and certain cost or expense items; the expected growth of the Chinese e-commerce market; laws, regulations and governmental policies relating to the industries in which JD.com or its business partners operate; potential changes in laws, regulations and governmental policies or changes in the interpretation and implementation of laws, regulations and governmental policies that could adversely affect the industries in which JD.com or its business partners operate, including, among others, initiatives to enhance supervision of companies listed on an overseas exchange and tighten scrutiny over data privacy and data security; risks associated with JD.com’s acquisitions, investments and alliances, including fluctuation in the market value of JD.com’s investment portfolio; natural disasters and geopolitical events; change in tax rates and financial risks; intensity of competition; and general market and economic conditions in China and globally. Further information regarding these and other risks is included in JD.com’s filings with the SEC and the announcements on the website of the Hong Kong Stock Exchange. All information provided herein is as of the date of this announcement, and JD.com undertakes no obligation to update any forward-looking statement, except as required under applicable law.


JD.com, Inc.
Unaudited Interim Condensed Consolidated Balance Sheets
(In millions, except otherwise noted)
   
  As of
  December 31,
2023
 March 31,
2024
 March 31,
2024
  RMB RMB US$
ASSETS      
Current assets      
Cash and cash equivalents 71,892 81,626 11,305
Restricted cash 7,506 7,293 1,010
Short-term investments 118,254 90,371 12,516
Accounts receivable, net (including consumer financing receivables of RMB2.3 billion and RMB1.2 billion as of December 31, 2023 and March 31, 2024, respectively)(1) 20,302 17,540 2,429
Advance to suppliers 2,753 2,388 331
Inventories, net 68,058 67,994 9,417
Prepayments and other current assets 15,639 12,803 1,773
Amount due from related parties 2,114 2,943 408
Assets held for sale 1,292 1,114 154
Total current assets 307,810 284,072 39,343
Non-current assets      
Property, equipment and software, net 70,035 71,255 9,869
Construction in progress 9,920 9,501 1,316
Intangible assets, net 6,935 6,626 918
Land use rights, net 39,563 38,646 5,352
Operating lease right-of-use assets 20,863 21,503 2,978
Goodwill 19,980 19,980 2,767
Investment in equity investees 56,746 55,849 7,735
Marketable securities and other investments 80,840 79,572 11,021
Deferred tax assets 1,744 1,712 237
Other non-current assets 14,522 13,106 1,815
Total non-current assets 321,148 317,750 44,008
Total assets 628,958 601,822 83,351
       



JD.com, Inc.
Unaudited Interim Condensed Consolidated Balance Sheets
(In millions, except otherwise noted)
   
  As of
  December 31,
2023
 March 31,
2024
 March 31,
2024
  RMB RMB US$
LIABILITIES      
Current liabilities      
Short-term debts 5,034 5,267 729
Accounts payable 166,167 146,831 20,336
Advance from customers 31,625 30,169 4,178
Deferred revenues 2,097 2,073 287
Taxes payable 7,313 4,773 661
Amount due to related parties 1,620 716 99
Accrued expenses and other current liabilities 43,533 48,149 6,668
Operating lease liabilities 7,755 7,859 1,088
Liabilities held for sale 506 262 36
Total current liabilities 265,650 246,099 34,082
Non-current liabilities      
Deferred revenues 964 833 115
Unsecured senior notes 10,411 10,432 1,445
Deferred tax liabilities 9,267 9,095 1,260
Long-term borrowings 31,555 32,157 4,454
Operating lease liabilities 13,676 14,264 1,976
Other non-current liabilities 1,055 979 136
Total non-current liabilities 66,928 67,760 9,386
Total liabilities 332,578 313,859 43,468
       
MEZZANINE EQUITY 614 618 86
       
SHAREHOLDERS’ EQUITY      
Total JD.com, Inc. shareholders’ equity (US$0.00002 par value, 100,000 million shares authorized, 3,183 million shares issued and 3,054 million shares outstanding as of March 31, 2024) 231,858 222,380 30,799
Non-controlling interests 63,908 64,965 8,998
Total shareholders’ equity 295,766 287,345 39,797
       
TOTAL LIABILITIES, MEZZANINE EQUITY AND SHAREHOLDERS’ EQUITY 628,958 601,822 83,351
       
(1) JD Technology performs credit risk assessment services for consumer financing receivables business and absorbs the credit risk of the underlying consumer financing receivables. Facilitated by JD Technology, the Company periodically securitizes consumer financing receivables through the transfer of those assets to securitization plans and derecognizes the related consumer financing receivables through sales type arrangements.


JD.com, Inc.
Unaudited Interim Condensed Consolidated Statements of Operations
(In millions, except per share data)
 
 For the three months ended
 March 31,
2023
March 31,
2024
March 31,
2024
 RMBRMBUS$
Net revenues   
Net product revenues195,564  208,508  28,878 
Net service revenues47,392  51,541  7,138 
Total net revenues242,956  260,049  36,016 
Cost of revenues(206,938) (220,279) (30,507)
Fulfillment(15,371) (16,806) (2,328)
Marketing(8,005) (9,254) (1,282)
Research and development(4,186) (4,034) (559)
General and administrative(2,501) (1,976) (274)
Gain on sale of development properties472     
Income from operations(2)(3)6,427  7,700  1,066 
Other income/(expenses)   
Share of results of equity investees(821) (730) (101)
Interest expense(590) (601) (83)
Others, net(4)2,792  2,696  373 
Income before tax7,808  9,065  1,255 
Income tax expenses(1,609) (1,700) (235)
Net income6,199  7,365  1,020 
Net income/(loss) attributable to non-controlling interests shareholders(62) 235  33 
Net income attributable to the Company’s ordinary shareholders6,261  7,130  987 
    
Net income per share:   
Basic1.99  2.28  0.32 
Diluted1.96  2.27  0.31 
Net income per ADS:   
Basic3.99  4.56  0.63 
Diluted3.93  4.53  0.63 


JD.com, Inc.
Unaudited Interim Condensed Consolidated Statements of Operations
(In millions, except per share data)
 
  For the three months ended
  March 31,
2023
March 31,
2024
March 31,
2024
  RMBRMBUS$
     
(2) Includes share-based compensation as follows:
Cost of revenues (37) (26) (4)
Fulfillment (199) (110) (15)
Marketing (135) (83) (11)
Research and development (332) (175) (24)
General and administrative (771) (365) (51)
Total (1,474) (759) (105)
     
(3) Includes amortization of business cooperation arrangement and intangible assets resulting from assets and business acquisitions as follows:
Fulfillment (105) (103) (14)
Marketing (219) (219) (30)
Research and development (90) (66) (9)
General and administrative (32) (32) (4)
Total (446) (420) (57)
     
(4) Others, net are other non-operating income/(loss), primarily consist of gains/(losses) from fair value change of long-term investments, government incentives, interest income, gains/(losses) from acquirements or disposals of businesses and investments, impairment of investments, foreign exchange gains/(losses), net.


JD.com, Inc.
Unaudited Non-GAAP Net Income Per Share and Per ADS
(In millions, except per share data)
 
  For the three months ended
  March 31,
2023
March 31,
2024
March 31,
2024
  RMBRMBUS$
     
Non-GAAP net income attributable to the Company’s ordinary shareholders 7,5918,8991,231
     
Weighted average number of shares:    
Basic 3,1393,1263,126
Diluted 3,1803,1443,144
     
Non-GAAP net income per share:    
Basic 2.422.850.39
Diluted 2.382.830.39
     
Non-GAAP net income per ADS:    
Basic 4.845.690.79
Diluted 4.765.650.78
     


JD.com, Inc.
Unaudited Interim Condensed Consolidated Statements of Cash Flows and Free Cash Flow
(In millions)
 
  For the three months ended
  March 31,
2023
March 31,
2024
March 31,
2024
  RMBRMBUS$
     
Net cash used in operating activities (21,607) (11,315) (1,567)
Net cash provided by investing activities 16,692  28,414  3,935 
Net cash provided by/(used in) financing activities 1,255  (7,445) (1,031)
Effect of exchange rate changes on cash, cash equivalents and restricted cash (726) (130) (18)
Net increase/(decrease) in cash, cash equivalents and restricted cash (4,386) 9,524  1,319 
Cash, cash equivalents, and restricted cash at beginning of period, including cash and cash equivalents classified within assets held for sale 85,156  79,451  11,004 
Less: cash, cash equivalents, and restricted cash classified within assets held for sale at beginning of period (41) (53) (8)
Cash, cash equivalents, and restricted cash at beginning of period 85,115  79,398  10,996 
Cash, cash equivalents, and restricted cash at end of period, including cash and cash equivalents classified within assets held for sale 80,770  88,922  12,315 
Less: cash, cash equivalents, and restricted cash classified within assets held for sale at end of period   (3) —*
Cash, cash equivalents and restricted cash at end of period 80,770  88,919  12,315 
     
Net cash used in operating activities (21,607) (11,315) (1,567)
Less: Impact from consumer financing receivables included in the operating cash flow (582) (1,281) (177)
Less: Capital expenditures, net of related sales proceeds    
Capital expenditures for development properties (2,145) (1,360) (188)
Other capital expenditures (1,068) (1,520) (211)
Free cash flow (25,402) (15,476) (2,143)
          

* Absolute value is less than US$1 million.

 JD.com, Inc.
  
 Supplemental Financial Information and Business Metrics
(In RMB billions, except turnover days data)
  
  
  Q1 2023Q2 2023Q3 2023Q4 2023Q1 2024 
Cash flow and turnover days       
Operating cash flow – trailing twelve months (“TTM”) 39.752.558.459.569.8 
Free cash flow – TTM 19.033.539.440.750.6 
Inventory turnover days(5) – TTM 32.431.730.830.329.0 
Accounts payable turnover days(6) – TTM 51.352.852.653.251.8 
Accounts receivable turnover days(7) – TTM 4.85.05.45.65.4 
        
(5) TTM inventory turnover days are the quotient of average inventory over the immediately preceding five quarters, up to and including the last quarter of the period, to cost of revenues of retail business for the last twelve months, and then multiplied by 360 days.

(6) TTM accounts payable turnover days are the quotient of average accounts payable for retail business over the immediately preceding five quarters, up to and including the last quarter of the period, to cost of revenues of retail business for the last twelve months, and then multiplied by 360 days.

(7) TTM accounts receivable turnover days are the quotient of average accounts receivable over the immediately preceding five quarters, up to and including the last quarter of the period, to total net revenues for the last twelve months and then multiplied by 360 days. Presented are the accounts receivable turnover days excluding the impact from consumer financing receivables.
 


JD.com, Inc.
Unaudited Reconciliation of GAAP and Non-GAAP Results
(In millions, except percentage data)
 
  For the three months ended
  March 31,
2023
March 31,
2024
March 31,
2024
  RMBRMBUS$
     
Income from operations 6,427  7,700  1,066
Add: Share-based compensation 1,474  759  105
Add: Amortization of intangible assets resulting from assets and business acquisitions 336  309  42
Add: Effects of business cooperation arrangements 110  111  15
Reversal of: Gain on sale of development properties (472)   
Non-GAAP income from operations 7,875  8,879  1,228
Add: Depreciation and other amortization 1,624  1,908  265
Non-GAAP EBITDA 9,499  10,787  1,493
     
Total net revenues 242,956  260,049  36,016
     
Non-GAAP operating margin 3.2% 3.4%  
     
Non-GAAP EBITDA margin 3.9% 4.1%  
         


JD.com, Inc.
Unaudited Reconciliation of GAAP and Non-GAAP Results
(In millions, except percentage data)
 
  For the three months ended
  March 31,
2023
March 31,
2024
March 31,
2024
  RMBRMBUS$
     
Net income attributable to the Company’s ordinary shareholders 6,261  7,130  987 
Add: Share-based compensation 1,256  592  82 
Add: Amortization of intangible assets resulting from assets and business acquisitions 222  143  20 
Add: Reconciling items on the share of equity method investments(8) 840  370  51 
Add: Impairment of goodwill, long-lived assets, and investments 26  558  77 
Reversal of: Gain from fair value change of long-term investments (876) (8) (1)
Reversal of: Gain on sale of development properties (364)    
Reversal of: Gain on disposals/deemed disposals of investments and others (21) (22) (3)
Add: Effects of business cooperation arrangements and non-compete agreements 110  111  15 
Add: Tax effects on non-GAAP adjustments 137  25  3 
Non-GAAP net income attributable to the Company’s ordinary shareholders 7,591  8,899  1,231 
     
Total net revenues 242,956  260,049  36,016 
     
Non-GAAP net margin attributable to the Company’s ordinary shareholders 3.1% 3.4%  


(8) To exclude the GAAP to non-GAAP reconciling items on the share of equity method investments and share of amortization of intangibles not on their books.
 

________________________

1 The U.S. dollar (US$) amounts disclosed in this announcement, except for those transaction amounts that were actually settled in U.S. dollars, are presented solely for the convenience of the readers. The conversion of Renminbi (RMB) into US$ in this announcement is based on the exchange rate set forth in the H.10 statistical release of the Board of Governors of the Federal Reserve System as of March 29, 2024, which was RMB7.2203 to US$1.00. The percentages stated in this announcement are calculated based on the RMB amounts.
2 See the sections entitled “Non-GAAP Measures” and “Unaudited Reconciliation of GAAP and Non-GAAP Results” for more information about the non-GAAP measures referred to in this announcement.
3 The number of ordinary shares outstanding as of December 31, 2023 was 3,137,663,915 shares, being 3,183,434,337 issued shares minus 45,770,422 treasury stock.


FAQ

What were JD.com's Q1 2024 net revenues?

JD.com's net revenues for Q1 2024 were RMB260.0 billion (US$36.0 billion), a 7.0% increase from Q1 2023.

How much did JD.com's income from operations grow in Q1 2024?

Income from operations grew 19.8% to RMB7.7 billion (US$1.1 billion) in Q1 2024.

What was JD.com's net income attributable to shareholders for Q1 2024?

Net income attributable to shareholders was RMB7.1 billion (US$1.0 billion) for Q1 2024, a 13.9% increase YoY.

How did JD.com's diluted net income per ADS change in Q1 2024?

Diluted net income per ADS increased by 15.3% YoY to RMB4.53 (US$0.63) in Q1 2024.

What was the amount repurchased by JD.com in Q1 2024?

JD.com repurchased 98.3 million Class A shares worth US$1.3 billion in Q1 2024.

What were JD.com's cost of revenues for Q1 2024?

JD.com's cost of revenues for Q1 2024 was RMB220.3 billion (US$30.5 billion), a 6.4% increase YoY.

How did JD.com's fulfillment expenses change in Q1 2024?

Fulfillment expenses increased by 9.3% YoY to RMB16.8 billion (US$2.3 billion) in Q1 2024.

What was JD.com's free cash flow for Q1 2024?

JD.com's free cash flow for Q1 2024 was negative, at RMB15.5 billion (US$2.1 billion).

JD.com, Inc.

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