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UMass Amherst Switches to Juniper Networks AI-Driven Wi-Fi to Boost Student Engagement and Improve Digital Experiences on Campus
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SUNNYVALE, Calif.--(BUSINESS WIRE)--
Juniper Networks, a leader in secure, AI-driven networks, today announced that the University of Massachusetts Amherst, the flagship and largest school of the UMass system and the largest public research university in New England, switched to Juniper’s AI-driven wireless network to optimize the digital experience for students, teachers, staff and guests while minimizing operational burdens placed on IT staff.
Reliable Wi-Fi became especially important at UMass Amherst as in-person learning resumed in 2021. The university chose to pilot Juniper’s AI-driven wireless platform in residence halls that previously experienced the most Wi-Fi complaints. After two months with no Wi-Fi support tickets, the university began rolling out Juniper wireless across the rest of campus.
The Juniper network leverages Mist AI to proactively identify and fix problems with self-driving actions, which streamlines the campus wireless experience, creates new initiatives, and will enable new strategic initiatives across campuses, like green smart buildings with automatic doors and environmental controls and smart buses with predictive maintenance capabilities.
Juniper’s cloud-based microservices architecture driven by Mist AI delivers a scalable, agile and reliable Wi-Fi environment that constantly optimizes the experience of the 32,000 students, 6,400 faculty/staff and over 120,000 devices connected to the UMass Amherst network. Benefits include faster connectivity, better student engagement inside and outside of the classroom, increased health and safety across campuses and better integration for IoT devices.
“With Juniper, we have better visibility into the student experience, while Mist AI and analytics make it easier to diagnose network problems,” said Jim Mileski, chief technology officer at the University of Massachusetts Amherst. “Plus, a modern cloud simplifies the network and improves resiliency. We have less infrastructure to manage.”
Zero-touch provisioning, through the Mist portal and mobile app, made it far simpler to set up thousands of access points than in the past. “With our previous Wi-Fi, outside consultants took two weeks to deploy a new building,” Mileski said. “With Juniper, student workers can deploy a building in two to four hours.”
About Juniper Networks
Juniper Networks is dedicated to dramatically simplifying network operations and driving superior experiences for end users. Our solutions deliver industry-leading insight, automation, security and AI to drive real business results. We believe that powering connections will bring us closer together while empowering us all to solve the world’s greatest challenges of well-being, sustainability and equality. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.
Juniper Networks, the Juniper Networks logo, Juniper, Junos, and other trademarks listed here are registered trademarks of Juniper Networks, Inc. and/or its affiliates in the United States and other countries. Other names may be trademarks of their respective owners.
juniper networks is leading the revolution in networking, making it one of the most exciting technology companies in silicon valley today. since being founded by pradeep sindhu, dennis ferguson, and bjorn liencres nearly 20 years ago, juniper’s sole mission has been to create innovative products and solutions that meet the growing demands of the connected world. juniper networks [nyse: jnpr] is headquartered in sunnyvale, california, with over 9,000 employees in 70 countries and nearly $5 billion in revenue. our customers include the top 100 global service providers and 30,000 enterprises, including the global fortune 100 as well as hundreds of federal, state and local government agencies and higher educational organizations. at juniper networks, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement that the world has ever known. now more than ever, the world needs network innovation to connect ideas and unleash our full potential. ju