Welcome to our dedicated page for Liveperson news (Ticker: LPSN), a resource for investors and traders seeking the latest updates and insights on Liveperson stock.
LivePerson develops conversational AI software for enterprise customer experience, with news centered on its Conversational Cloud and Syntrix platforms. Company updates cover digital customer conversations, AI agent evaluation, live agent training, agent-workspace integrations and orchestration across CRM, CCaaS and browser-based applications.
Recurring announcements also address quarterly operating results, recurring revenue trends, customer wins and renewals, cost-structure and balance-sheet actions, Google Cloud-related platform work, partnerships such as LivePerson Sync with Coral Active, and board or governance changes.
Handle.com, a Y Combinator-backed company specializing in construction payment compliance, has secured $10 million in Series A funding from Energize Ventures and Ironspring Ventures. This investment aims to enhance Handle's engineering, sales, and support teams amid increasing customer demand. In the past year, the company achieved a nearly 500% revenue growth, addressing rising Day Sales Outstanding (DSOs) in the construction sector, which increased from 24 to 38 days. Handle simplifies complex payment processes, aiding in project efficiency.
LivePerson (NASDAQ: LPSN) has been ranked #1 in Fast Company's annual World's Most Innovative Companies in Artificial Intelligence for 2022. The company also secured the #21 spot overall for its AI solutions in customer care and commerce across various sectors, including retail and healthcare. This recognition marks a significant milestone, as it is LivePerson's first inclusion on the overall list, highlighting innovations like AI-driven digital experiences and support for blockchain. LivePerson's technology supports nearly one billion conversational interactions monthly, showcasing its leading position in Conversational AI.
LivePerson (LPSN) reported Q4 2021 revenue of $123.8 million, a 21% increase year-over-year. Business operations revenue also rose 21% to $114.1 million, while consumer operations revenue matched this growth at $9.8 million. The company signed 107 contracts, including seven for seven figures, contributing to a record trailing-twelve-month average revenue per enterprise customer of $610,000. Despite strong revenue growth, net loss widened to $49.9 million or $0.70 per share from $13.3 million in Q4 2020.
LivePerson (Nasdaq: LPSN) announced enhanced AI capabilities aimed at improving digital experiences for brands and consumers. The new features include dynamic routing based on consumer intent, self-learning technology, and extensive integrations with popular applications. These updates facilitate automated and personalized interactions, essential for enhancing customer engagement and driving sales. The company aims to capture opportunities in conversational commerce with new attributes for tracking sales and advanced response systems. LivePerson continues to evolve in the Conversational AI sector, enhancing its platform for better outcomes.
LivePerson, Inc. (Nasdaq: LPSN) will announce its fourth quarter financial results after market close on February 24, 2022. The results will be discussed in a conference call led by CEO Robert LoCascio and CFO John Collins at 5:00 p.m. Eastern Time. Participants can join via telephone or by accessing the investor relations section of their website. A replay of the call will be available until March 10, 2022.
On December 10, 2021, LivePerson (NASDAQ: LPSN) announced confirmatory notice regarding equity-based incentive awards under its Inducement Plan. Recent grants were made to 8 employees in April, totaling 20,300 shares, and continued through November, culminating in grants to 23 employees for 77,300 shares, among others. These awards are designed to attract new hires and vest over four years. The company aims to enhance its workforce amid growth to drive its Conversational AI solutions, benefiting 18,000 customers globally.
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LivePerson (LPSN) reported a strong Q3 2021 with revenues hitting $118.3 million, a 25% year-over-year increase. Business operations revenue rose 26%, while consumer operations grew 16%. The company signed 102 deals, including seven seven-figure contracts. However, LivePerson reported a net loss of $32.8 million or $0.47 per share, an improvement from last year’s loss of $38.7 million.
They raised full-year revenue guidance to $468.0 - $471.0 million, projecting 19.6% to 22.6% growth for Q4.
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LivePerson, Inc. (Nasdaq: LPSN) announced on October 27, 2021, the strategic acquisitions of VoiceBase and Tenfold. These acquisitions aim to enhance LivePerson's conversational AI capabilities by integrating VoiceBase's real-time speech recognition and analytics with Tenfold's advanced customer engagement platform.
Combining these technologies is expected to create a unified AI system for customer interactions across various channels, thereby improving customer experience and operational efficiency.