Welcome to our dedicated page for Liveperson news (Ticker: LPSN), a resource for investors and traders seeking the latest updates and insights on Liveperson stock.
LivePerson Inc (NASDAQ: LPSN) is a software publisher in the information sector focused on enterprise conversational AI and digital transformation. The LPSN news feed on Stock Titan aggregates company announcements, earnings releases, product updates, capital structure developments, and governance changes drawn from LivePerson’s own disclosures and regulatory filings.
In recent communications, LivePerson has described itself as a leader in predictable and trusted conversational AI. News coverage frequently highlights its Conversational Cloud platform, which connects major brands with millions of consumers and powers nearly a billion interactions each month. Articles also follow new product launches such as Conversation Simulator, a testing and analysis environment that uses synthetic customers to de-risk generative AI deployments and train both AI and human agents.
Investors tracking LPSN can expect regular updates on quarterly financial results, including revenue composition between hosted services and professional services, trends in customer cancellations and downsells, and non-GAAP metrics like adjusted EBITDA. The company often pairs its results with guidance ranges and commentary from management on its financial foundation, refinancing efforts, and strategic priorities.
Another important stream of LivePerson news involves financing and balance sheet actions. In 2025, the company announced a multi-year deleveraging effort culminating in a strategic refinancing and a privately negotiated exchange of its 0% Convertible Senior Notes due 2026 for a mix of cash, new secured notes due 2029, common equity, and Series B preferred stock. News items also cover related corporate actions such as a 1-for-15 reverse stock split and changes to authorized share counts.
Governance and board composition are additional themes. Recent releases have detailed the appointments of directors Ryan Vardeman and Nathan “Tripp” Lane, who bring experience in finance, technology, and corporate strategy. For investors and analysts, following LPSN news provides insight into how LivePerson is evolving its AI platform, managing its capital structure, and responding to market and regulatory developments over time.
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LivePerson (LPSN) reported a strong Q3 2021 with revenues hitting $118.3 million, a 25% year-over-year increase. Business operations revenue rose 26%, while consumer operations grew 16%. The company signed 102 deals, including seven seven-figure contracts. However, LivePerson reported a net loss of $32.8 million or $0.47 per share, an improvement from last year’s loss of $38.7 million.
They raised full-year revenue guidance to $468.0 - $471.0 million, projecting 19.6% to 22.6% growth for Q4.
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LivePerson, Inc. (Nasdaq: LPSN) announced on October 27, 2021, the strategic acquisitions of VoiceBase and Tenfold. These acquisitions aim to enhance LivePerson's conversational AI capabilities by integrating VoiceBase's real-time speech recognition and analytics with Tenfold's advanced customer engagement platform.
Combining these technologies is expected to create a unified AI system for customer interactions across various channels, thereby improving customer experience and operational efficiency.
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LivePerson, Inc. (Nasdaq: LPSN) has released its 2021 report on consumer preferences regarding conversational commerce, highlighting a shift towards messaging as a preferred shopping method. The survey of over 5,000 participants reveals that 78% of consumers desire secure messaging options with businesses, while 83% would browse or buy through messaging. Positive sentiment towards AI chatbots has increased, yet 41% of consumers feel they lack a human touch. The report emphasizes the importance of personalization, with 79% more likely to purchase from brands they connect with personally.
LivePerson, Inc. (Nasdaq: LPSN) will release its third quarter financial results on November 2, 2021, after market close. CEO Robert LoCascio and CFO John Collins will host a conference call at 5:00 p.m. Eastern Time to discuss these results. Investors can access the call through the company’s investor relations website or via telephone, using the conference ID '13724205'. A replay will be available until November 16, 2021. LivePerson is known for its conversational AI solutions, serving over 18,000 customers globally.
LivePerson, Inc. (NASDAQ: LPSN) has announced the launch of Conversational Marketplaces, integrating messaging and conversational AI for B2B and B2C marketplace operators. This innovation aims to enhance customer interactions, with 85% of consumers preferring messaging for brand engagement. The platform supports various sectors including retail and banking, and has already facilitated over 50,000 businesses across North America and Europe. Notably, a US-based automotive marketplace reported a 35% conversion rate from AI-powered conversations to leads.
ConsenSys partners with LivePerson (NASDAQ: LPSN) to enhance the customer experience for blockchain users. The collaboration will utilize conversational AI to provide immediate support for users of MetaMask, a leading crypto wallet with over 8 million active users. This partnership aims to improve user engagement and education in decentralized finance. The AI-powered support will be available in English on both MetaMask Extension and Mobile, maintaining existing support channels for users.
LivePerson, Inc. (NASDAQ: LPSN) reported second-quarter financial results for 2021, showing a 31% increase in total revenue year-over-year, reaching $119.6 million. Business operations revenue reached $109.8 million, with notable growth from consumer operations at $9.8 million. The company signed 105 contracts, including four seven-figure deals. Despite a net loss of $21.1 million or $0.31 per share, LivePerson expects revenue growth of 26.5% to 28.5% for 2021. Guidance for third-quarter revenue is set at $117.0 million to $119.0 million.