CORRECTING and REPLACING MVB Bank Selects Bretton AI to Run Its Back-Office Operations as It Scales Its Fintech Business

Key Terms

anti-money laundering (aml) regulatory

Anti-money laundering (AML) is the set of laws, checks and internal controls that financial firms and other regulated businesses use to detect and stop criminals from disguising illegal money as legitimate. Like locks and ID checks at an airport, AML systems track where money comes from and who is using it to reduce fraud, corruption and financing of crime. For investors, strong AML compliance lowers the risk of heavy fines, operational disruption and reputational damage that can hurt a company’s value.

know your customer (kyc) regulatory

"Know your customer (KYC)" is the process financial institutions use to verify the identity of their clients before providing services. It helps prevent illegal activities like fraud or money laundering by ensuring the person they are dealing with is genuine. For investors, KYC offers reassurance that their transactions are protected and conducted with trustworthy parties.

enhanced due diligence regulatory

A deeper, more rigorous check on a customer, transaction, or business relationship required by regulators when there is higher risk of money laundering, fraud, corruption, or other problems. It involves collecting extra documents, verifying sources of funds, and ongoing monitoring—like a detective doing a longer investigation when red flags appear. For investors, it signals greater regulatory scrutiny or complexity that can affect transaction timing, costs, disclosure, and perceived risk.

human-in-the-loop technical

Human-in-the-loop describes systems where people supervise, check, or make final decisions on work performed by automated tools or algorithms. Like a pilot overseeing an autopilot, humans step in to catch errors, interpret nuance, and apply judgment that machines may miss. For investors, this matters because human oversight can reduce operational and regulatory risk, improve decision quality, and increase trust in results produced by automated systems.

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The multi-year agreement will help MVB expand compliance capacity without increasing back-office headcount.

FAIRMONT, W.Va. & SAN FRANCISCO--(BUSINESS WIRE)-- Please replace the release dated August 6, 2026 with the following corrected version due to multiple revisions.

The updated release reads:

MVB BANK SELECTS BRETTON AI TO RUN ITS BACK-OFFICE OPERATIONS AS IT SCALES ITS FINTECH BUSINESS

The multi-year agreement will help MVB expand compliance capacity without increasing back-office headcount.

MVB Bank, Inc., a subsidiary of MVB Financial Corp. (Nasdaq: MVBF), has selected Bretton AI to deliver AI-native Managed Services for their back-office operations. A dedicated U.S.-based Bretton team will deliver outcomes, utilizing the Bretton AI platform, in the form of Anti-Money Laundering (AML) transaction monitoring and Know Your Customer (KYC) completed alerts and cases in line with MVB's policies and risk framework.

Why MVB selected Bretton

MVB has spent two decades building a national business serving Fintech, payments, and other high-growth sectors from its community banking base. As MVB sees strong business expansion with its partners, the work required to monitor activity and conduct due diligence is expected to grow in lockstep. MVB selected Bretton to expand capacity and consistency without increasing back-office headcount at the same rate as the business.

"MVB built a national Fintech business on top of a traditional bank, and that growth brings increasingly complex compliance demands," said Julie O'Connor, Chief Compliance Officer at MVB Bank. "Bretton AI gives us a way to scale monitoring and due-diligence capacity while keeping MVB in control of the program, its decisions and its filings. That allows our team to focus on the highest-risk work, support responsible growth, and advance our broader AI strategy."

Under the agreement, Bretton AI's U.S.-based analysts use the Bretton AI Platform to review alerts and complete enhanced due diligence work, with a trained analyst reviewing every AI-assisted output before it reaches MVB. This human-in-the-loop model lets MVB receive higher-quality, more consistent reviews at lower cost than a traditional headcount-based build-out, while giving the program room to scale as volume grows. Bretton's outcome-based pricing reinforces this: fees tie to completed work, not analyst hours, so MVB adds capacity without adding headcount-driven costs.

Market Context

The agreement follows the launch of Bretton AI Managed Services, an AI-native alternative to the traditional, headcount-based compliance outsourcing. The offering combines the Bretton AI platform with a dedicated U.S.-based operations team and outcome-based pricing. Rick Shooman, who has 25 years of experience building and advising financial crime programs inside banks and across the industry, leads the Services business. MVB adds to the growing set of banks and Fintechs moving their back-office operations to Bretton AI Managed Services.

The agreement also comes as FinCEN and federal regulators consider proposed changes to AML and CFT program requirements that place greater emphasis on risk-based effectiveness and the responsible use of modern technology. MVB is now able to focus their efforts on risk-based effectiveness instead of tedious and manual operations.

"MVB is showing what it looks like to scale a sophisticated Fintech business without recreating the same labor-heavy operating model around it," said Rick Shooman, Managing Director, Head of Services at Bretton AI. "Bretton brings the platform and the operating team together in one accountable service. We perform the work under MVB’s policies and standards, while MVB remains in control of its risk program."

About MVB

MVB Financial Corp. (Nasdaq: MVBF) is an innovative bank powering Fintech solutions in payments, card issuance and online gaming programs for leading Fintech companies nationwide, while providing traditional retail and commercial banking services within established markets. MVB’s comprehensive platform includes money movement solutions across all modalities and embedded finance capabilities. MVB combines proven Fintech builder/incubator capabilities, innovative culture, regulatory expertise, core banking and AI-driven operational efficiency to enable Fintech partners to navigate complex regulatory requirements while accelerating time-to-market. For more information about MVB, please visit https://ir.mvbbanking.com.

About Bretton AI

Bretton AI runs AI-native operations for the financial back office. Its platform performs compliance, risk, fraud, and operational work for banks and fintechs, on the institution's own data and policies, with every decision traced and defensible. Bretton AI Managed Services pairs the platform with a dedicated, US-based team that runs the operation end to end, priced on outcomes and accountable for the result. Grow the bank, not the back office. More at bretton.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20260806161632/en/

Media Contacts
Bretton AI
Mckenzie Wax for Bretton AI
mckenzie@heycommand.com

MVB Bank
Amy Baker for MVB Bank
abaker@mvbbanking.com

Source: Bretton AI