Welcome to our dedicated page for Servicenow news (Ticker: NOW), a resource for investors and traders seeking the latest updates and insights on Servicenow stock.
ServiceNow, Inc. (NYSE: NOW) frequently issues news that reflects its role as a software publisher and AI platform provider for business transformation. Company press releases describe the ServiceNow AI Platform as an AI control tower for business reinvention that integrates with any cloud, model, and data source to orchestrate how work flows across the enterprise. News coverage often highlights how ServiceNow applies AI, workflows, and integrations to IT service management, customer service, HR service delivery, security operations, and broader security and risk use cases.
Investors and analysts following NOW news will see regular updates on financial reporting events, such as announcements of quarterly and full-year financial results and related conference calls and webcasts. Corporate actions, including the approval and implementation steps of a 5-for-1 stock split and associated amendments to the company’s certificate of incorporation, are also detailed in company communications and SEC filings.
ServiceNow’s news flow places strong emphasis on AI, security, and acquisitions. Recent releases describe agreements to acquire Armis to expand cyber exposure management and cyber-physical security, and the intent to acquire Veza to extend identity security and governance. The company also reports on the completed acquisition of Moveworks, which is intended to deepen its agentic AI capabilities, AI assistants, and enterprise search. These items provide insight into how ServiceNow is evolving its platform in areas such as autonomous cybersecurity, exposure management, and AI-native employee experiences.
News items also cover strategic partnerships and regional investments. Examples include integrations with Microsoft technologies to orchestrate AI agents across Microsoft 365 and the ServiceNow AI Platform, a collaboration with Figma to turn designs into enterprise applications using the ServiceNow Build Agent, and an expanded partnership with NTT DATA to co-develop and deliver AI-powered solutions. ServiceNow has additionally announced a multi-year investment in Canadian-hosted, AI-ready infrastructure and a Canada Centre of Excellence to support AI adoption in the public sector.
By reviewing the NOW news page, readers can track these developments, including leadership appointments, acquisitions, platform integrations, public sector initiatives, and capital markets actions, all of which are documented through official press releases and regulatory disclosures.
ServiceNow (NYSE: NOW) appointed Sukumar Rathnam, former CTO of Uber, to its board of directors, expanding the total to 12 members. Rathnam brings a wealth of experience in digital innovation, having led engineering at Uber and product management at Amazon. His addition is expected to bolster ServiceNow’s vision for becoming a leading enterprise software company. CEO Bill McDermott emphasized Rathnam's dynamic leadership and the significance of his role in driving the company's innovative journey in this digital era.
ServiceNow (NYSE: NOW) has expanded its partnership with Telia Company, a leading telecommunications provider in the Nordic and Baltics, to enhance service operations on the Now Platform. This collaboration aims to streamline service management and improve customer service through intelligent automation. By leveraging the Now Platform, Telia will enable more efficient incident management, proactively notify customers of network issues, and ultimately improve customer experiences while reducing costs. This initiative is part of Telia's broader digital transformation strategy.
ServiceNow (NYSE: NOW) announced its agreement to acquire Mapwize, an indoor-mapping company based in Lille, France. This acquisition aims to enhance the employee experience by integrating Mapwize's mapping capabilities into ServiceNow's platform, allowing for better navigation of workspaces. The acquisition is expected to be finalized in Q3 2021, although financial details have not been disclosed. This move aligns with ServiceNow's strategy to support hybrid work environments and improve workplace management.
ServiceNow (NYSE: NOW) has appointed former Deloitte CIO Larry Quinlan to its board of directors, increasing the board's total to 11 members. CEO Bill McDermott expressed confidence in Quinlan's expertise in digital transformation, which aligns with ServiceNow's objectives of growth and innovation. Quinlan previously oversaw a $2 billion tech organization at Deloitte and has extensive experience advising Fortune 500 companies. He emphasized the importance of digital transformation and expressed enthusiasm about joining ServiceNow to enhance workflows for clients.
ServiceNow (NYSE: NOW) reported impressive financial results for Q2 2021, with subscription revenues reaching $1,330 million, a 31% increase year-over-year. Current remaining performance obligations (cRPO) stood at $4.7 billion, up 34%. The company added 25% more customers with annual contracts exceeding $1 million. Despite a minor dip in gross profit margins, the company anticipates strong future growth, projecting full-year subscription revenues between $5,530 and $5,540 million, indicating a 29% annual growth rate.
ServiceNow (NYSE: NOW) has announced significant updates to its Workplace Service Delivery solution, designed for hybrid work environments. The enhancements include a user-friendly reservation feature for workspaces, improved space utilization capabilities for facilities teams, and new mapping tools for easier navigation within offices. These updates aim to optimize real estate costs, improve employee experiences, and streamline workspace management. The enhancements are expected to be available in Q3 2021, with ongoing efforts to support businesses transitioning back to office work.
ServiceNow (NYSE: NOW) has been recognized as a leader in the Omdia Universe report for AIOps solutions, scoring a top position for its ITOM Predictive AIOps solution with a 96% rating for solution breadth. The report highlights ServiceNow's acquisition of Loom Systems, which strengthens its holistic AIOps capabilities. Omdia praises the company's business-focused approach to IT management, leveraging integrated ITSM and ITOM solutions on a single platform to enhance performance monitoring. This recognition emphasizes ServiceNow's ongoing commitment to improving customer IT operations and business resilience.
ServiceNow (NYSE: NOW) is set to release its financial results for the second quarter ending June 30, 2021, post-market on July 28, 2021. A conference call will follow at 2 p.m. Pacific Time, where key financial details will be discussed. Interested parties can join the call by dialing the provided numbers or accessing the live webcast. An audio replay will be available two hours post-call for 30 days. ServiceNow aims to enhance workplace productivity through its cloud-based solutions.
ServiceNow (NYSE:NOW) has appointed Jacqui Canney as the new Chief People Officer, overseeing talent strategy for its global workforce of over 14,000 employees. Canney joins from WPP, where she managed talent for more than 100,000 employees. CEO Bill McDermott emphasized the importance of talent in driving ServiceNow's success and building a diverse culture. Canney's leadership aims to enhance employee experiences and engagement, crucial for the company’s growth as a digital workflow leader. ServiceNow has been recognized as one of Fortune's '100 Best Companies to Work For' in 2021.
ServiceNow (NYSE: NOW) has been recognized as a Leader in the 2021 Gartner Magic Quadrant for CRM Customer Engagement Centers for the second consecutive year. The company saw a remarkable 75.6% growth in market share for Customer Service and Support in 2020. ServiceNow’s Customer Service Management (CSM) is projected to become a $1B annual contract value business, with an existing run rate exceeding $400 million. Over 1,500 customers, including AT&T and Lloyds Bank, utilize its CSM products, which focus on enhancing the customer experience through digital workflows.