Servicenow Inc Stock Price, News & Analysis

ServiceNow (NYSE: NOW) has acquired Raytion to enhance its GenAI-powered search and knowledge management capabilities on the Now Platform. Raytion's information retrieval technology will enable unified real-time access to business-critical data across multiple enterprise sources, providing a more powerful, efficient, and personalized AI search experience. This acquisition aims to address the complexity of modern enterprise environments by integrating secure access to information from various data sources, allowing ServiceNow's AI Search to offer an intelligent search experience from a single entry point.

The integration of Raytion's technology with ServiceNow's platform is expected to boost self-service and case deflection by providing comprehensive, relevant search results in one centralized location. ServiceNow's single data model will further enhance this capability, enabling a more personalized experience for users based on their history and interactions.

Bell Canada and ServiceNow have announced an expanded multi-year strategic agreement to accelerate Bell's digital transformation and leadership in AI-powered solutions. As part of this collaboration, Bell will expand its use of the ServiceNow platform to enhance its tech services portfolio for enterprise customers and transform its network and IT infrastructure. The Now Platform will streamline critical business areas for Bell, including Network, Customer, Field Service Operations, and Corporate Services.

Key benefits of this partnership include:

• AI-optimized experiences leveraging GenAI-driven insights
• Enhanced customer support through automation
• Faster service deliveries using purpose-built telecommunications solutions

This agreement positions Bell as a leader in Canada's tech services landscape, offering end-to-end support for enterprise digital transformations while transforming its own network and infrastructure.

ServiceNow (NYSE: NOW) has announced that it will disclose its Q2 2024 financial results on July 24, 2024, following the market close. The results will be discussed during a conference call and live webcast starting at 2 p.m. Pacific Time. Investors and interested parties can join the call by dialing specified numbers or accessing the webcast link. An audio replay will be available two hours post-conference and will remain accessible for 30 days through the ServiceNow investor relations website.

The City of Reno has launched DROPS (Direct Resource Outreach & Placement Service), a mobile app designed to enhance outreach efforts for unsheltered individuals. Developed in collaboration with ServiceNow and NewRocket, DROPS equips outreach workers with tools for data collection, interaction tracking, case management, and analytics. This app aims to improve decision-making and resource allocation by providing real-time insights into the unsheltered community's needs. Mayor Hillary Schieve emphasized its potential to revolutionize homelessness outreach. The app's introduction was announced at the US Conference of Mayors, reflecting a strong commitment to leveraging technology for social good.

ServiceNow (NYSE: NOW), an AI-driven business transformation platform, has been recognized as a Leader in the Forrester Wave™: P&C Claims Management Systems, Q2 2024. This distinction highlights ServiceNow's Financial Services Operations for Insurance, which excels in strategy, analytics, and customer experience. The solution helps insurers optimize processes, improve efficiencies, and lower operational costs through automation and integrated data models. More than 450 insurance companies globally use ServiceNow's platform for digital transformation.

ServiceNow (NYSE: NOW) has been recognized as a Leader in the IDC MarketScape: Worldwide Multicloud and Hybrid Cloud Management with Automation, 2024 Vendor Assessment. This acknowledgment highlights the value and agility of ServiceNow's Now Platform, which integrates cloud observability, cloud discovery, and cloud cost management into a single solution.

ServiceNow's investments in generative AI and partnerships with NVIDIA are expected to sustain its innovation leadership. The company's unified platform aims to simplify cloud processes and align them with business objectives through automation. Key offerings include ITOM Cloud Discovery, Cloud Accelerate, Cloud Cost Management, Cloud Observability within ITOM AIOps, and Cloud Security Posture Control.

These solutions enhance cloud transformation, optimize costs, and improve security and governance, making organizations' cloud environments more efficient and resilient.

ServiceNow (NYSE: NOW) has been named a Leader in The Forrester Wave™: Strategic Portfolio Management Tools, Q2 2024. The report highlights the company's significant investment in Strategic Portfolio Management (SPM) and its enterprise-grade AI capabilities that improve decision-making and business value. Key strengths include application portfolio management, which offers robust inventory, capability mapping, and tracking features. ServiceNow introduced Now Assist for SPM, integrating AI for improved customer feedback response. The SPM solution consolidates business processes, enhances efficiency with AI and automation, and supports real-time analytics to align work with enterprise goals.

GivePower and ServiceNow announced the opening of two new solar-powered water systems in Kenya's Mombasa and Makueni counties. These projects, located in Migadini and Makindu, respectively, mark the eighth collaboration between the two organizations, focusing on sustainable water solutions. The new installations bring the total number of GivePower Solar Water Farms in Kenya to 12, providing clean water to nearly 1 million people daily. The systems use solar energy to desalinate and purify water, ensuring access to safe drinking water for over 20 years. The launch was celebrated by key figures, including Archbishop Hubertus van Megen and CECM Emily Achieng Okelo.

ServiceNow unveiled new AI-powered capabilities at Knowledge 2024 to enhance employee experiences, talent development, and workplace optimization. The enhancements include AI-infused Talent Development solutions, Workplace Service Delivery improvements, and research showing AI's impact on job creation and demand for IT workers.