Welcome to our dedicated page for Servicenow news (Ticker: NOW), a resource for investors and traders seeking the latest updates and insights on Servicenow stock.
ServiceNow, Inc. (NYSE: NOW) frequently issues news that reflects its role as a software publisher and AI platform provider for business transformation. Company press releases describe the ServiceNow AI Platform as an AI control tower for business reinvention that integrates with any cloud, model, and data source to orchestrate how work flows across the enterprise. News coverage often highlights how ServiceNow applies AI, workflows, and integrations to IT service management, customer service, HR service delivery, security operations, and broader security and risk use cases.
Investors and analysts following NOW news will see regular updates on financial reporting events, such as announcements of quarterly and full-year financial results and related conference calls and webcasts. Corporate actions, including the approval and implementation steps of a 5-for-1 stock split and associated amendments to the company’s certificate of incorporation, are also detailed in company communications and SEC filings.
ServiceNow’s news flow places strong emphasis on AI, security, and acquisitions. Recent releases describe agreements to acquire Armis to expand cyber exposure management and cyber-physical security, and the intent to acquire Veza to extend identity security and governance. The company also reports on the completed acquisition of Moveworks, which is intended to deepen its agentic AI capabilities, AI assistants, and enterprise search. These items provide insight into how ServiceNow is evolving its platform in areas such as autonomous cybersecurity, exposure management, and AI-native employee experiences.
News items also cover strategic partnerships and regional investments. Examples include integrations with Microsoft technologies to orchestrate AI agents across Microsoft 365 and the ServiceNow AI Platform, a collaboration with Figma to turn designs into enterprise applications using the ServiceNow Build Agent, and an expanded partnership with NTT DATA to co-develop and deliver AI-powered solutions. ServiceNow has additionally announced a multi-year investment in Canadian-hosted, AI-ready infrastructure and a Canada Centre of Excellence to support AI adoption in the public sector.
By reviewing the NOW news page, readers can track these developments, including leadership appointments, acquisitions, platform integrations, public sector initiatives, and capital markets actions, all of which are documented through official press releases and regulatory disclosures.
ServiceNow (NYSE: NOW) has announced a definitive agreement to acquire Moveworks for $2.85 billion, combining ServiceNow's agentic AI and automation capabilities with Moveworks' front-end AI assistant and enterprise search technology.
The acquisition highlights ServiceNow's strong AI momentum, with nearly 1,000 AI customers and over $200 million in annual contract value for its Pro Plus AI solution as of December 2024. Moveworks brings a team of 500+ AI experts and approximately 5 million employee users gained in 18 months.
The companies already share about 250 mutual customers, with Moveworks having over 100 technology integrations. The merger aims to deliver unified search and self-service experiences across workflows including sales, CRM, finance, HR, and IT. The transaction is expected to close in second half of 2025, subject to regulatory approvals.
ServiceNow (NYSE: NOW) has been recognized as a Leader in The Forrester Wave™: Software Asset Management Solutions, Q1 2025. The company received the highest possible scores in vision, innovation, roadmap, and supporting services criteria.
ServiceNow's Software Asset Management (SAM) platform stands out for its comprehensive approach to enterprise asset management, enabling software discovery across environments, integrating with third-party tools, and monitoring SaaS usage. The platform automates compliance, optimizes renewals, and prevents oversubscription.
As part of ServiceNow's broader asset management offering, SAM works alongside Cloud Cost Management, Hardware Asset Management, and Enterprise Asset Management capabilities to help organizations control risk, reduce spend, and automate the software asset lifecycle from a single platform.
DXC Technology and ServiceNow have expanded their strategic partnership to launch DXC Assure BPM, an AI-powered insurance solution. The new offering combines DXC's insurance expertise with ServiceNow's AI platform to modernize the insurance industry.
The solution aims to reduce up to 40% of operational costs typically spent on manual processing by integrating AI, data, and workflows across the entire policy lifecycle. According to HFS Research, 45% of insurers are already investing in technology-driven alignment of their operations.
DXC Assure BPM features include purpose-built workflows based on DXC's 40+ years of insurance experience, full integration with DXC Assure Platform, an AI-driven self-service portal for policyholders, and enhanced AI capabilities for automated policy administration.
ServiceNow (NYSE: NOW) has announced new AI agents specifically designed for the telecom industry, developed in collaboration with NVIDIA. These agents, built using NVIDIA AI Enterprise software and DGX Cloud platform, aim to automate common workflows in customer service and network operations.
The AI agents will focus on three key areas:
- Service test and repair - analyzing network data and coordinating repairs
- Network incident analysis - detecting alerts and resolving service disruptions
- Billing resolution - identifying usage patterns and providing charge explanations
The solution leverages ServiceNow's AI platform with NVIDIA NIM microservices and NVIDIA NeMo to deliver industry-specific AI agents. According to McKinsey data cited in the release, telecom companies could unlock up to $250 billion in value by 2040 through implementing advanced responsible AI practices. The new AI agents will be available on March 12 with ServiceNow's Yokohama release.
ServiceNow (NYSE: NOW) has acquired Quality 360 solution from Advania to strengthen its Manufacturing Commercial Operations (MCO). The solution, natively built on ServiceNow's platform, enhances quality management functionality by providing AI-driven insights for addressing end-to-end quality issues in manufacturing.
Quality 360 enables manufacturers to proactively identify and resolve quality issues across production and service delivery stages, from source identification to resolution. The solution features AI-powered root cause analysis, automated issue detection, and structured resolution frameworks through a centralized Quality Workspace.
This acquisition aligns with ServiceNow's vision to help manufacturers streamline operations and manage complex partner ecosystems. According to the American Society for Quality, quality issues in manufacturing can represent costs of 15-20% of sales revenue. This move follows ServiceNow's other manufacturing initiatives, including collaboration with Siemens on industrial cybersecurity and the acquisition of 4Industry solution from Plat4Mation.
ServiceNow (NYSE: NOW) has launched the new Government Transformation Suite, designed to enhance visibility, accelerate ROI, and drive efficiencies for U.S. federal agencies. The suite combines high-impact solutions tailored to address transparency, accountability, and efficiency priorities.
The platform aims to help federal agencies manage assets, optimize software investments, and transform worker experience, addressing the approximately $125 billion annual government IT spending. Key features include optimized asset management, centralized service delivery portal, modernized HR processes, and streamlined application portfolio management.
ServiceNow also announced accelerated deployment of agentic AI capabilities for the public sector, including Workflow Data Fabric (June 2025), AI Agents (March 2025), and RaptorDB (April 2025). The company is partnering with Accenture Federal and Intact for implementation support and will open an innovation center in Washington D.C. later this year.
ServiceNow (NOW) reported strong Q4 2024 financial results with subscription revenues of $2,866 million, up 21% year-over-year. Total revenues reached $2,957 million, also growing 21% year-over-year. The company's current remaining performance obligations (cRPO) stood at $10.27 billion, showing 19% growth.
The company now has 2,109 customers with more than $1 million in annual contract value (ACV), up 12% year-over-year, and nearly 500 customers with over $5 million in ACV, representing 21% growth. ServiceNow's Board authorized an additional $3 billion for share repurchases to manage dilution impact.
Looking ahead to 2025, ServiceNow expects subscription revenues between $12,635-$12,675 million, representing 18.5-19% growth. The company is shifting towards consumption-based monetization for AI and data solutions, with new AI Agents to be included in Pro Plus and Enterprise Plus offerings starting March 2025.
ServiceNow (NYSE: NOW) has unveiled new agentic AI innovations designed to autonomously handle complex enterprise challenges. The company introduced the AI Agent Orchestrator, a central control tower that manages and governs AI agents across business operations. The platform includes thousands of pre-built AI agents for IT, customer service, and HR, plus a new AI Agent Studio for creating custom agents.
The system leverages ServiceNow's two-decade expertise and platform architecture to provide AI agents access to billions of information pieces and millions of automations. The new capabilities will be available in March 2025 at no additional cost for Pro Plus and Enterprise Plus customers. According to IDC, 50% of organizations are projected to use enterprise AI agents for specific business functions in 2025.
The platform features Workflow Data Fabric, enabling seamless connection to enterprise data sources without data duplication. ServiceNow has also announced new partnerships, including with Google Cloud, to extend these capabilities.
ServiceNow (NOW) and Google Cloud announced a major partnership expansion to enhance enterprise AI capabilities. The collaboration includes bringing the Now Platform and its workflows to Google Cloud Marketplace, with CRM, ITSM, and Security Incident Response solutions becoming available on Google Distributed Cloud.
Key integrations include ServiceNow's Workflow Data Fabric with BigQuery for enhanced data analytics, and new connections with Google Workspace for improved productivity. The partnership aims to enable AI-enhanced experiences for millions of users, featuring zero-copy integration and real-time data access between platforms.
The companies will focus on improving customer experiences through CRM and Contact Center solutions, integrating ServiceNow data with Google Workspace, and enhancing workflow automation. The rollout is planned throughout Q2 and Q3 in various regions, with additional integrations expected later in the year.
ServiceNow (NOW) announced a new integration with Oracle to enhance its Workflow Data Fabric capabilities. The integration enables zero copy data sharing and bi-directional data exchange between Oracle Autonomous Database, Oracle Database 23ai, and the ServiceNow platform.
The partnership aims to connect data in real-time, supporting various data types including transactional, analytical, vectors, documents, spatial, and graph data across enterprises. The integration will allow ServiceNow customers to access both structured and unstructured data from Oracle sources, while Oracle customers can retrieve ServiceNow data without data movement or copying.
Key features include Oracle Autonomous Database's automated threat detection, comprehensive security controls, and data encryption. The integration is expected to be available to select customers in the second half of 2025.