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PHH Mortgage Receives 2025 Fannie Mae Star Performer Award for Servicing Excellence

Onity Group (NYSE: ONIT) subsidiary PHH Mortgage received Fannie Mae 2025 STAR Performer recognition in General Servicing and Solution Delivery, marking its fifth consecutive year as a STAR Performer.

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Onity Group (NYSE: ONIT) subsidiary PHH Mortgage received Fannie Mae 2025 STAR Performer recognition in General Servicing and Solution Delivery, marking its fifth consecutive year as a STAR Performer.

PHH serviced ~1.4 million loans with $328 billion UPB as of Dec 31, 2025, grew total servicing UPB +9% YoY and owned MSR UPB +15% YoY.

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Positive

  • Fannie Mae STAR Performer recognition for five consecutive years
  • Serviced approximately 1.4 million loans
  • Total servicing UPB of $328 billion as of Dec 31, 2025
  • Total servicing UPB growth +9% YoY
  • Owned MSR UPB growth +15% YoY

Negative

  • None.
Argus Mar 13 session
-1.00% close to close Open Argus
Details

News Market Reaction – ONIT

On Mar 13, the first trading day after this news, ONIT closed 1.00% below the previous close.

Data tracked by StockTitan Argus for the Mar 13 session.

Key Figures

Current price: $38.90 52-week range: $25.50–$54.10 Loans serviced: 1.4 million +5 more
Current price
$38.90
Pre-news trading level
52-week range
$25.50–$54.10
52-week low and high
Loans serviced
1.4 million
PHH serviced or subserviced as of Dec 31, 2025
Servicing UPB
$328 billion
Total unpaid principal balance as of Dec 31, 2025
Investors
3,000+
Investors on whose behalf PHH services loans
Subservicing clients
100+
Subservicing clients as of Dec 31, 2025
Servicing UPB growth
9%
2025 year-over-year increase in total servicing UPB
Owned MSR UPB growth
15%
2025 year-over-year increase in owned MSR UPB

Historical Context

5 past events · Latest: Mar 09
5 events
  1. Mar 09

    Brand rebrand update

    24h Move
    -0.9%

    Announced PHH Mortgage rebrand to Onity Mortgage with record originations.

  2. Feb 24

    Leadership appointment

    24h Move
    +4.2%

    Named new Senior Vice President and Chief Accounting Officer.

  3. Feb 12

    Full-year earnings

    24h Move
    +6.1%

    Reported record 2025 results with higher revenue and net income.

  4. Jan 30

    Debt financing

    24h Move
    -1.6%

    Closed additional $200M 9.875% Senior Notes due 2029 offering.

  5. Jan 29

    Earnings call setup

    24h Move
    -5.8%

    Scheduled conference call for Q4 and full-year 2025 results.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Key Terms

unpaid principal balance, subservicing, msr
3 terms
unpaid principal balance financial
"loans with a total unpaid principal balance of $328 billion"
The unpaid principal balance is the amount of the original loan or debt that remains to be repaid, not including future interest or fees. Think of it as the remaining chunk of a car or mortgage bill you still owe after making payments; for investors it shows how much underlying loan value is left, which affects expected cash flows, credit risk, and the collateral value behind bonds or loan-backed securities.
subservicing financial
"over 100 subservicing clients as of December 31, 2025"
Subservicing is when a company handles the day-to-day administration of loans or mortgages on behalf of the owner or primary servicer, taking care of tasks like collecting payments, managing escrow accounts, communicating with borrowers and handling delinquencies. Investors care because subservicers directly affect how reliably payments are collected and passed through, the borrower experience, and the level of operational and compliance risk — much like a property manager whose efficiency and trustworthiness shape an owner’s rental income and expenses.
msr financial
"achieved a 15% increase in owned MSR UPB"
Mortgage servicing rights (MSR) are the contractual right to collect payments, handle customer service, and manage the administration of a pool of mortgage loans in exchange for a fee. For investors, MSRs are a measurable asset on a lender’s balance sheet whose value and income depend on interest rates and borrowers’ tendency to refinance or pay off loans early; think of it like owning the contract to be the “property manager” for a set of home loans, earning small ongoing fees but carrying risk if homeowners change their loans.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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Recognized for the fifth consecutive year

WEST PALM BEACH, Fla., March 12, 2026 (GLOBE NEWSWIRE) -- PHH Mortgage (“PHH” or the “Company”), a subsidiary of Onity Group Inc. (NYSE: ONIT) and a leading non-bank mortgage servicer and originator, today announced the Company achieved Fannie Mae’s 2025 Servicer Total Achievement and Rewards™ (STAR™) Performer recognition in the General Servicing and Solution Delivery categories. PHH has earned STAR Performer recognition for five consecutive years.

“Being recognized once again by Fannie Mae for excellence in mortgage servicing reflects the strength of our hardworking team and our unwavering commitment to exceptional operational performance and achieving positive customer outcomes,” said Scott Anderson, Executive Vice President and Chief Servicing Officer of PHH Mortgage. “Our customer-first mindset combined with the servicing platform we have built and our continued integration of innovative technologies consistently delivers top-tier performance. We are proud of the work we do for our customers, clients, investors and the housing industry, and we look forward to continuing to deliver on our commitments to all those we serve.”

STAR Performer recognition is reserved for top performing servicers. For 2025, STAR Program participants are measured on the basis of their performance managing General Servicing (Transition to 60+ and Investor Reporting Score), Solution Delivery (60+ to Cure, Retention Efficiency, Liquidation Efficiency, and Six-Month Modification Performance), and Timeline Management (Transition to Beyond Time Frame). Each servicer’s performance in these metrics is compared against the performance of other Fannie Mae loans with similar credit characteristics.

PHH serviced or subserviced approximately 1.4 million loans with a total unpaid principal balance of $328 billion on behalf of more than 3,000 investors and over 100 subservicing clients as of December 31, 2025. During 2025, the Company expanded total servicing UPB by 9% and achieved a 15% increase in owned MSR UPB, both on a year-over-year basis. The Company’s extensive servicing capability includes forward, reverse, business purpose residential and small-balance commercial mortgages supported by a technology-enabled platform.

About Onity Group:

Onity Group Inc. (NYSE: ONIT) is a leading non-bank financial services company providing mortgage servicing and originations solutions through its primary brands, PHH Mortgage and Liberty Reverse Mortgage. PHH Mortgage is one of the largest servicers in the country, focused on delivering a variety of servicing and lending programs to consumers and business clients. Liberty is one of the nation’s largest reverse mortgage lenders dedicated to providing loans that help customers meet their personal and financial needs. We are headquartered in West Palm Beach, Florida, with offices and operations in the United States, the U.S. Virgin Islands, India and the Philippines, and have been serving our customers since 1988. For additional information, please visit: www.onitygroup.com.

Onity Group expects to rebrand and formally change the name of its subsidiary, PHH Mortgage Corporation, to Onity Mortgage Corporation effective March 23, 2026. Read the company’s press release here.  

For Further Information Contact:
Dico Akseraylian, SVP, Corporate Communications
(856) 917-0066
mediarelations@onitygroup.com


FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

What Fannie Mae awards did PHH Mortgage (ONIT) receive on March 12, 2026?

PHH Mortgage earned Fannie Mae 2025 STAR Performer recognition in General Servicing and Solution Delivery. According to the company, this marks its fifth consecutive year receiving STAR Performer status for servicing excellence.

How many loans and what UPB did PHH Mortgage (ONIT) service as of Dec 31, 2025?

PHH serviced approximately 1.4 million loans with a total unpaid principal balance of $328 billion as of Dec 31, 2025. According to the company, these figures reflect its servicing scale across investors and subservicing clients.

What YoY servicing growth did PHH Mortgage (ONIT) report for 2025?

PHH reported a 9% increase in total servicing UPB and a 15% increase in owned MSR UPB year-over-year for 2025. According to the company, both figures compare 2025 to the prior year.

What servicing categories earned PHH Mortgage (ONIT) STAR recognition for 2025?

PHH earned STAR Performer recognition in General Servicing and Solution Delivery categories for 2025. According to the company, STAR measures metrics like transition, cure, retention, liquidation, and modification performance.

Why is the STAR Performer award material to PHH Mortgage (ONIT) investors?

The award signals operational strength and servicing quality, which can support investor confidence in MSR valuation and retention. According to the company, STAR reflects comparative performance versus similar Fannie Mae loans.

How extensive is PHH Mortgage's servicing capability reported by ONIT in 2025?

PHH's servicing capability spans forward, reverse, business purpose residential and small-balance commercial mortgages on a technology-enabled platform. According to the company, this breadth supports diverse investor and client servicing needs.

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