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Oportun Named to USA Today’s America’s Best Customer Service in Financial Services List 2026

Oportun (Nasdaq: OPRT) was named to USA Today’s America’s Best Customer Service in Financial Services 2026 on May 1, 2026.

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Oportun (Nasdaq: OPRT) was named to USA Today’s America’s Best Customer Service in Financial Services 2026 on May 1, 2026. The recognition reflects feedback from more than 31,000 U.S. consumers and independent research by Plant-A Insights Group; only the top 500 firms made the list.

Oportun was highlighted for customer service tied to its borrowing, savings, and budgeting tools, and management credited the award to its team’s member-focused approach.

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Argus May 1 session
-5.91% close to close Open Argus
Details

News Market Reaction – OPRT

On May 1, the day this news came out, OPRT closed 5.91% below the previous close.

Data tracked by StockTitan Argus for the May 1 session.

Key Figures

Consumer feedback sample: 31,000 U.S. consumers Top companies listed: 500 companies
Consumer feedback sample
31,000 U.S. consumers
Survey base for USA Today and Plant-A Insights award
Top companies listed
500 companies
Number of firms in USA Today’s America’s Best Customer Service list 2026

Historical Context

5 past events · Latest: Apr 23
5 events
  1. Apr 23

    Earnings date notice

    24h Move
    +0.5%

    Announcement of Q1 2026 results date and conference call logistics.

  2. Apr 16

    CEO appointment

    24h Move
    +10.1%

    New CEO named to lead next phase of growth and profitability.

  3. Apr 07

    20-year milestone

    24h Move
    +0.8%

    20th anniversary highlighting loans issued and dollars disbursed and saved.

  4. Apr 02

    Interim leadership

    24h Move
    +0.9%

    Office of the CEO structure announced during CEO search process.

  5. Mar 16

    Governance concern

    24h Move
    +1.9%

    Concerned shareholders called for a board member’s immediate resignation.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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SAN MATEO, Calif., May 01, 2026 (GLOBE NEWSWIRE) -- Oportun (Nasdaq: OPRT), a mission-driven financial services company, announced that it has been honored by USA Today as one of America’s Best Customer Service in Financial Services of 2026. Oportun was recognized for the exceptional customer service it provides to members in support of its intelligent borrowing, savings, and budgeting tools.

This prestigious award is based on a comprehensive evaluation conducted by USA Today and Plant-A Insights Group, combining feedback from more than 31,000 U.S. consumers with independent research. Customers shared their real experiences with financial service providers, rating what matters most, like professionalism, transparency, and how well companies meet their needs. Only the top 500 best-performing companies earned a place on the final list.

“At Oportun, great service is core to our mission to help members build a better financial future,” said Ryan Helwig, Chief Operations Officer. “Being recognized by USA Today as one of the nation’s best in customer service in financial services is a well-deserved recognition for our entire team and reflects the care and commitment we bring to every member interaction.”
For more information about Oportun, visit https://oportun.com.

About Oportun
Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $21.3 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members save an average of more than $1,800 annually. For more information, visit Oportun.com.



Contacts

Investor Contact
Dorian Hare
(650) 590-4323
ir@oportun.com

Media Contact
Michael Azzano
Cosmo PR for Oportun
(415) 596-1978
michael@cosmo-pr.com

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

Why was Oportun (OPRT) listed on USA Today’s Best Customer Service in Financial Services 2026?

Oportun earned recognition for its customer service across lending and savings tools. According to Oportun, feedback from over 31,000 U.S. consumers and Plant-A Insights Group research placed it among the top 500 financial-service firms.

How many consumers contributed to the USA Today ranking that included Oportun (OPRT)?

More than 31,000 U.S. consumers contributed feedback to the ranking. According to Oportun, that consumer input was combined with Plant-A Insights Group independent research to produce the final list.

What aspects of service led to Oportun (OPRT) being recognized by USA Today in 2026?

The recognition emphasized professionalism, transparency, and meeting customer needs. According to Oportun, judges evaluated real customer experiences and rated those attributes across providers before selecting the top 500.

Does the USA Today award for Oportun (OPRT) indicate a change in company financial guidance or results?

No, the award is an operational recognition and not a financial report. According to Oportun, the accolade reflects service quality and does not contain earnings or guidance metrics.

Where can investors find more details about Oportun (OPRT) and this USA Today recognition?

Investors can view the company’s public materials and website for more details. According to Oportun, further information about the award and its customer-service programs is available at the company website.

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