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Carenet Health Acquiring Health Dialog, Enhancing Clinical Team and Advancing Insights-Driven Platform Dedicated to the Business of Healthcare

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Carenet Health acquires Health Dialog from Rite Aid, enhancing personalized population health services. The acquisition combines platforms, analytics, and clinicians to improve efficiency and outcomes for clients. Both companies maintain high customer satisfaction rates and focus on data-driven insights for better care.
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The acquisition of Health Dialog by Carenet Health represents a significant consolidation within the healthcare services industry, particularly in the realm of clinical decision support and population health management. The integration of Health Dialog's robust data analytics and proven return on investment (ROI) into Carenet's service offerings is poised to enhance Carenet's value proposition to its clients, which include health plans, providers, employers and pharmaceutical manufacturers.

From an industry perspective, the move is indicative of the growing trend towards data-driven healthcare solutions that aim to improve patient outcomes while simultaneously controlling costs. The emphasis on high customer satisfaction rates and the maintenance of accreditations such as NCQA, URAC and HITRUST by both entities underscores a commitment to quality and security, which are critical factors in the healthcare sector.

For stakeholders, the short-term implications may include consolidation benefits such as cost savings and increased efficiency. In the long-term, the enhanced capabilities could lead to better health outcomes for patients and more competitive offerings for Carenet in the healthcare market.

The financial implications of this acquisition could be substantial for Carenet Health, given the potential for improved outcomes-based financial performance. By acquiring Health Dialog, Carenet is likely to strengthen its market position and could see an increase in its bargaining power with clients and suppliers. This move may also signal to investors a strategic focus on expanding Carenet's capabilities in data analytics, which is a high-growth area within the healthcare industry.

It is important to consider the acquisition cost and how it will be financed, as well as the expected synergies and the timeline for realizing those synergies. Investors and analysts will be closely monitoring the post-acquisition integration process for its efficiency and effectiveness in achieving the projected ROI.

Furthermore, the acquisition may have implications for Rite Aid, from which Health Dialog's assets were acquired. The divestiture could result in a realignment of Rite Aid's business strategy and affect its financials.

From a medical research standpoint, the union of Carenet's platform with Health Dialog's clinical decision support offerings could lead to advancements in personalized population health services. The application of robust data analytics and modeling capabilities is essential for identifying health trends and tailoring interventions to individual patient needs, which can improve the efficacy of care.

Research-driven interactions between patients and clinical experts, as emphasized by Health Dialog, are critical in achieving better care outcomes. The acquisition could therefore enhance Carenet's ability to provide evidence-based care recommendations and support informed decision-making in clinical settings. This is particularly relevant as the healthcare industry continues to shift towards value-based care models that prioritize patient outcomes over service volume.

Expanded personalized population health capabilities support better health journeys for patients

SAN ANTONIO, Texas--(BUSINESS WIRE)-- Carenet Health, a trusted partner in helping organizations simplify and power the business of healthcare, is excited to announce it is acquiring Health Dialog, a worldwide leader in delivering clinical decision support offerings.

This acquisition enables Carenet to leverage its combined platform, analytics and clinicians to deliver greater efficiency and outcomes-based financial performance for clients.

Health Dialog provides personalized population health services to health plans, providers, employers and pharmaceutical manufacturers. Carenet is acquiring all assets of Health Dialog from Rite Aid, including a world-class clinical staff, vital population health programs and robust data analytics and modeling capabilities with proven ROI.

“Health Dialog has long been renowned for the quality and commitment of its team as well as the depth of its analytics and insights,” said John Erwin, Carenet chief executive officer. “Centering on the doctor and patient relationship helps ensure more informed choices and better health outcomes. We look forward to welcoming the incredible Health Dialog team of clinical experts to the Carenet family.”

For more than 20 years, Health Dialog has focused on establishing effective, research-driven interactions between patients and clinical experts to achieve better care all while containing costs for healthcare organizations. Both Health Dialog and Carenet maintain more than 90% customer satisfaction rates.

“The commitment Health Dialog has to improving care through intelligent, data-driven insights and empathy aligns perfectly with our Carenet values,” said Mick Mazour, Carenet president. “Integrating Health Dialog’s offerings into the full Carenet portfolio will lead to advanced business outcomes for our clients and better care for their members, patients and customers.”

Both Carenet and Health Dialog hold accreditations from the National Committee for Quality Assurance (NCQA), URAC and HITRUST.

About Carenet Health
Carenet Health helps organizations simplify and power the business of healthcare through people, technology and industry-leading insights. With hundreds of licensed clinicians and care navigators throughout North America, Carenet supports more than 600 premier health plans, providers and health systems in reimagining population health and putting the consumer and patient at the center of health care decisions. Through personalization, innovation and consultation, Carenet fuels growth seamlessly for their clients while improving care – supporting healthcare organizations as they grow and evolve their offerings. Learn more at www.carenethealth.com.

About Health Dialog
Health Dialog Services Corporation is a leading provider of population health management solutions. As a wholly owned subsidiary of Rite Aid Corporation (NYSE:RAD), the company works with the nation's largest health plans, employers and providers to improve the health and wellness of their members, employees, patients and customers while reducing costs and improving performance in key quality measures, such as NCQA's HEDIS and CMS' Stars ratings. Health Dialog's unique capabilities include data analytics, a multi-channel coaching platform, shared decision-making tools and a 24/7 nurse line. For more information, visit www.healthdialog.com.

Media:

Skip Dampier

sdampier@carenethealth.com

(210) 595-2016

Chelsea D’Amore

cdamore@gscommunications.com

(440) 478-6575

Source: Carenet Health

Carenet Health is acquiring Health Dialog.

John Erwin is the current CEO of Carenet Health.

Health Dialog provides personalized population health services to health plans, providers, employers, and pharmaceutical manufacturers.

Both Carenet and Health Dialog hold accreditations from the National Committee for Quality Assurance (NCQA), URAC, and HITRUST.

Health Dialog has been focused on improving care for more than 20 years.
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