Ribbon and TNS Simplify Legacy Voice Switch Replacement
Ribbon’s technology will power TNS Hosted Cloud Connect, offering CSPs a managed cloud path to replace legacy voice switches without full network overhauls.
Rhea-AI Summary
Ribbon Communications (RBBN) announced that TNS will incorporate Ribbon technologies into the TNS Hosted Cloud Connect solution to support modernization of legacy voice networks for Communications Service Providers (CSPs).
The fully managed, cloud-based, carrier-grade voice offering targets independent and rural operators that want to replace legacy switching infrastructure without owning and operating their own voice platforms. It is designed to maintain service continuity and voice quality while reducing operational complexity, cost and risk compared with traditional network replacement.
The solution leverages Ribbon's Application Server (AS), Session Border Controller (SBC) and Policy and Routing Server (PSX) alongside TNS Hosted Cloud Connect to provide a practical path from on‑premises infrastructure to cloud-based voice services.
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Historical Context
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Hub One selected PSX as its core call-routing platform for voice traffic.
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Key Terms
session border controller technical
policy and routing server technical
AI-generated analysis. How Rhea-AI works. Not financial advice.
Fully managed cloud-based solution provides independent and rural operators with a seamless path to voice network modernization
Hosted Cloud Connect is purpose-built for CSPs seeking a practical modernization path that avoids the disruption, cost and risk of a traditional network replacement. The solution has already attracted interest from CSPs looking to simplify the management of complex voice environments by reducing the operational burden associated with maintaining legacy switching infrastructure while helping maintain service continuity, reduce operational complexity and support future communications services.
"CSPs need a practical path to modernize legacy voice environments without disrupting critical services," said Joe Dechant, Vice President, TNS. "TNS's and Ribbon's proven voice technologies can help CSPs reduce operational complexity, maintain service continuity and prepare for future communications needs."
Independent and rural operators face growing pressure from multiple directions. Voice services require extremely high levels of reliability, continuity and operational stability, making it difficult to simply "rip and replace" existing networks. Residential and business customers expect more advanced communications services. These providers must also manage increasing regulatory requirements and a shrinking pool of specialized technical talent. To remain competitive, CSPs must invest in new services while controlling costs and preserving the reliability their customers expect.
Ribbon and TNS address these challenges by leveraging Ribbon's Application Server (AS), Session Border Controller (SBC), and Policy and Routing Server (PSX) and TNS Hosted Cloud Connect to help streamline the transition from on-premises infrastructure to cloud-based voice services while maintaining the voice quality, resiliency, and security required for carrier operations.
"For many CSPs, the challenge isn't deciding whether to modernize legacy voice switches, it's finding a cost-effective way to make the transition," said Elizabeth Page, Sr. Sales Director, Ribbon. "TNS Hosted Cloud Connect provides a practical path from legacy infrastructure to a modern cloud-based platform without sacrificing the resiliency, security, and service quality operators require. Together, Ribbon and TNS are helping CSPs simplify operations, lower costs, and extend the value of their voice business."
Learn more in the Ribbon webinar Protect Revenue While Modernizing Your Voice Network and at Ribbon INSIGHTS EMEA and
About Ribbon
Ribbon Communications (Nasdaq: RBBN) is a global provider of voice communications software, IP routing, and optical networking to mobile and wireline service providers, enterprises, critical infrastructure and defense sectors. We support our customers' Path to Autonomous Networks by leveraging the latest AIOps automation platforms and Agentic AI technologies, helping them deliver better customer experiences, reduce operational costs, and achieve sustainable growth. To learn more about Ribbon, visit rbbn.com.
About TNS Communications Market
TNS is a global leader in trusted communications, helping operators, enterprises and consumers exchange information with confidence. Backed by deep industry expertise and global reach, TNS is enhancing trust in communications while helping customers modernize and grow in an increasingly connected world. The company's cloud-based platforms combine advanced call analytics, digital identity and numbering intelligence to keep networks, devices and applications connected and protected.
Important Information Regarding Forward-Looking Statements
The information in this release contains forward-looking statements regarding future events that involve risks and uncertainties. All statements other than statements of historical facts contained in this release, including those regarding the expected benefits from use of Ribbon Communication's products, are forward-looking statements. The actual results of Ribbon Communications may differ materially from those contemplated by the forward-looking statements. For further information regarding risks and uncertainties associated with Ribbon Communications' business, please refer to the "Risk Factors" section of Ribbon Communications' most recent annual or quarterly report filed with the SEC. Any forward-looking statements represent Ribbon Communications' views only as of the date on which such statement is made and should not be relied upon as representing Ribbon Communications' views as of any subsequent date. While Ribbon Communications may elect to update forward-looking statements at some point, Ribbon Communications specifically disclaims any obligation to do so.
Investor Contact
+1 (978) 614-8050
ir@rbbn.com
Media Contact
Catherine Berthier
+1 (646) 741-1974
cberthier@rbbn.com
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SOURCE Ribbon Communications Inc.
FAQ
Who is the target customer for the TNS Hosted Cloud Connect solution using Ribbon technologies?
The solution is aimed at Communications Service Providers (CSPs), with particular emphasis on independent and rural operators that must modernize legacy voice switches while maintaining reliability, service continuity and cost control.
What specific Ribbon products are used in the TNS Hosted Cloud Connect solution?
The offering uses Ribbon's Application Server (AS), Session Border Controller (SBC) and Policy and Routing Server (PSX) in combination with TNS Hosted Cloud Connect to support cloud-based voice services.
What main challenges for CSPs does the Ribbon–TNS collaboration aim to address?
The collaboration aims to address the difficulty of replacing legacy voice networks that require high reliability, increasing customer demand for advanced services, growing regulatory requirements and a shrinking pool of specialized technical talent, while helping CSPs simplify operations and control costs.
How does TNS Hosted Cloud Connect compare to a traditional network replacement for CSPs?
TNS Hosted Cloud Connect is described as a fully managed, cloud-based, carrier-grade voice solution that offers a modernization path designed to avoid the disruption, cost and risk associated with traditional “rip and replace” network replacement approaches.
Where can interested CSPs learn more about this modernization approach?
Interested CSPs can learn more through the Ribbon webinar titled “Protect Revenue While Modernizing Your Voice Network” and at Ribbon INSIGHTS EMEA and Ribbon INSIGHTS Americas events.