The Hanover Among TIME's World's Best Companies and Forbes' Best Insurance Companies

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The Hanover Insurance Group (NYSE: THG) has achieved significant recognition by being named to TIME's World's Best Companies list for the third consecutive year and Forbes' America's Best Insurance Companies for the fifth year. The company was evaluated based on criteria including revenue growth, employee satisfaction, and sustainability transparency, requiring a minimum revenue of $100 million.

The Forbes recognition was based on a survey of over 18,000 insurance policyholders, evaluating factors such as customer satisfaction, loyalty, and service quality. The Hanover, with over 4,900 employees nationwide, has also been recognized as a Best Place to Work by U.S. News & World Report and one of America's Most Responsible Companies by Newsweek.

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WORCESTER, Mass., Sept. 18, 2025 /PRNewswire/ -- The Hanover Insurance Group, Inc. (NYSE: THG) once again has earned national and global recognitions, earning a spot on TIME's prestigious list of the World's Best Companies—for the third consecutive year— and as one of Forbes' America's Best Insurance Companies – for the fifth year. These honors underscore the company's commitment to excellence in service, innovation and workplace culture.

"This recognition reflects our unwavering focus on being a top-tier property and casualty insurer, a responsible employer and an engaged corporate citizen," said John C. Roche, president and chief executive officer at The Hanover. "Our collaborative culture, the dedication of our talented team, and the strength of our products and capabilities enable us to consistently deliver exceptional value to our employees, agents, customers, and communities."

TIME's World's Best Companies list celebrates high-performing organizations across the globe. Companies generating a revenue of at least $100 million were evaluated based on revenue growth, employee satisfaction and sustainability transparency. The surveys were conducted around the globe with data collected from approximately 200,000 participants. Sustainability was evaluated based on environmental, social and governance practices and associated data. Evaluations of employers were collected from verified employees as well as direct and indirect recommendations.

Forbes' list of America's Best Insurance Companies, which was produced in partnership with market research firm Statista, was derived by surveying more than 18,000 people across the United States who reported having an insurance policy within the last three years. Survey respondents were asked how satisfied they were with their insurer, how loyal they felt toward the company and how likely they were to recommend it to others. Participants were also asked to rate their insurance providers on the advice agents offered, customer service, cost, company transparency, digital services and damage services.

In addition to these accolades, The Hanover continues to be recognized across the industry as a Best Place to Work by U.S. News & World Report and one of America's Most Responsible Companies by Newsweek. With more than 4,900 employees nationwide, The Hanover is a leading provider of property and casualty insurance, offering protection for individuals, families and businesses. To explore career opportunities, visit www.hanover.com/careers.

About The Hanover

The Hanover Insurance Group, Inc. is the holding company for several property and casualty insurance companies, which together constitute one of the largest insurance businesses in the United States. The company provides exceptional insurance solutions through a select group of independent agents and brokers. Together with its agent partners, The Hanover offers standard and specialized insurance protection for small and mid-sized businesses, as well as for homes, automobiles, and other personal items. For more information, please visit hanover.com.

Media contacts:
Kyle Tildsley	Emily P. Trevallion
ktildsley@hanover.com	etrevallion@hanover.com
508-855-3278	508-855-3263

 

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SOURCE The Hanover Insurance Group, Inc.

FAQ

What awards did The Hanover Insurance Group (THG) receive in 2025?

The Hanover received two major recognitions in 2025: it was named to TIME's World's Best Companies list for the third consecutive year and Forbes' America's Best Insurance Companies for the fifth year.

How many employees does The Hanover Insurance Group have?

The Hanover Insurance Group has over 4,900 employees nationwide.

What criteria were used to evaluate THG for the TIME's World's Best Companies list?

Companies were evaluated based on revenue growth (minimum $100 million revenue), employee satisfaction, and sustainability transparency, with data collected from approximately 200,000 participants.

How was The Hanover selected for Forbes' Best Insurance Companies list?

Forbes and Statista surveyed over 18,000 insurance policyholders, evaluating factors including customer satisfaction, loyalty, agent advice, customer service, cost, transparency, digital services, and damage services.

What other recognitions has The Hanover Insurance Group received?

The Hanover has also been recognized as a Best Place to Work by U.S. News & World Report and one of America's Most Responsible Companies by Newsweek.