The Hanover Launches Workers' Comp Advantage to Simplify, Expedite New Business Process for Small Commercial Clients
The Hanover Insurance Group (NYSE: THG) has launched Workers' Comp Advantage, a new digital platform enhancement designed to streamline workers' compensation insurance processing for small businesses. The platform, integrated into The Agency Place (TAP) Sales, enables bindable quotes in under 2 minutes with up to 90% straight-through processing.
Key features include a simplified entry process requiring only seven data points, pricing flexibility with state-specific safety credits, and instant electronic policy delivery. The service is currently available in 8 states, with South Carolina and Tennessee joining in August. Additional features include Nurse Triage 24 for immediate injury response and Hanover EZ Pay for flexible billing options.
The Hanover Insurance Group (NYSE: THG) ha lanciato Workers' Comp Advantage, un nuovo miglioramento digitale della piattaforma progettato per semplificare la gestione delle assicurazioni contro gli infortuni sul lavoro per le piccole imprese. La piattaforma, integrata in The Agency Place (TAP) Sales, consente preventivi vincolanti in meno di 2 minuti con fino al 90% di elaborazione automatica.
Le caratteristiche principali includono un processo di inserimento semplificato che richiede solo sette dati, flessibilità nei prezzi con crediti di sicurezza specifici per stato e consegna immediata della polizza in formato elettronico. Il servizio è attualmente disponibile in 8 stati, con l'aggiunta di South Carolina e Tennessee ad agosto. Ulteriori funzionalità comprendono Nurse Triage 24 per una risposta immediata agli infortuni e Hanover EZ Pay per opzioni di fatturazione flessibili.
The Hanover Insurance Group (NYSE: THG) ha lanzado Workers' Comp Advantage, una nueva mejora digital de la plataforma diseñada para agilizar el procesamiento del seguro de compensación laboral para pequeñas empresas. La plataforma, integrada en The Agency Place (TAP) Sales, permite cotizaciones vinculantes en menos de 2 minutos con hasta un 90% de procesamiento automático.
Las características clave incluyen un proceso de ingreso simplificado que requiere solo siete datos, flexibilidad en precios con créditos de seguridad específicos por estado y entrega instantánea de la póliza electrónica. El servicio está disponible actualmente en 8 estados, con Carolina del Sur y Tennessee uniéndose en agosto. Otras funciones incluyen Nurse Triage 24 para respuesta inmediata a lesiones y Hanover EZ Pay para opciones de facturación flexibles.
The Hanover Insurance Group (NYSE: THG)는 중소기업의 산재보험 처리를 간소화하기 위해 설계된 새로운 디지털 플랫폼 향상 기능인 Workers' Comp Advantage를 출시했습니다. 이 플랫폼은 The Agency Place (TAP) Sales에 통합되어 2분 이내에 계약 가능한 견적과 최대 90%의 자동 처리율을 제공합니다.
주요 기능으로는 단 7개의 데이터 포인트만 필요한 간소화된 입력 과정, 주별 안전 크레딧을 반영한 가격 유연성, 즉시 전자 보험증권 발급이 포함됩니다. 이 서비스는 현재 8개 주에서 이용 가능하며, 8월에는 사우스캐롤라이나와 테네시가 추가될 예정입니다. 추가 기능으로는 즉각적인 부상 대응을 위한 Nurse Triage 24와 유연한 청구 옵션을 제공하는 Hanover EZ Pay가 있습니다.
The Hanover Insurance Group (NYSE: THG) a lancé Workers' Comp Advantage, une nouvelle amélioration numérique de sa plateforme conçue pour simplifier le traitement des assurances contre les accidents du travail pour les petites entreprises. La plateforme, intégrée à The Agency Place (TAP) Sales, permet d'obtenir des devis engageants en moins de 2 minutes avec jusqu'à 90% de traitement automatique.
Les principales fonctionnalités incluent un processus de saisie simplifié nécessitant seulement sept données, une flexibilité tarifaire avec des crédits de sécurité spécifiques à chaque État, et une délivrance instantanée de la police en format électronique. Le service est actuellement disponible dans 8 États, avec l'ajout de la Caroline du Sud et du Tennessee en août. D'autres fonctionnalités comprennent Nurse Triage 24 pour une réponse immédiate aux blessures et Hanover EZ Pay pour des options de facturation flexibles.
The Hanover Insurance Group (NYSE: THG) hat Workers' Comp Advantage eingeführt, eine neue digitale Plattformverbesserung, die darauf ausgelegt ist, die Bearbeitung von Arbeitsunfallversicherungen für kleine Unternehmen zu vereinfachen. Die in The Agency Place (TAP) Sales integrierte Plattform ermöglicht bindende Angebote in weniger als 2 Minuten mit bis zu 90% automatischer Verarbeitung.
Wesentliche Merkmale sind ein vereinfachter Eingabeprozess, der nur sieben Datenpunkte erfordert, flexible Preisgestaltung mit staatsspezifischen Sicherheitsgutschriften und sofortige elektronische Policenausstellung. Der Service ist derzeit in 8 Bundesstaaten verfügbar, wobei South Carolina und Tennessee im August hinzukommen. Weitere Funktionen umfassen Nurse Triage 24 für sofortige Verletzungsreaktionen und Hanover EZ Pay für flexible Abrechnungsoptionen.
- Achieves up to 90% straight-through processing efficiency
- Reduces quote generation time to under 2 minutes
- Simplifies process by requiring only 7 pieces of information
- Expanding availability to additional states
- Limited current availability in only 8 states
Insights
The Hanover's new Workers' Comp Advantage platform significantly improves agent efficiency with 90% straight-through processing and two-minute quote delivery.
The Hanover Insurance Group has introduced Workers' Comp Advantage, a strategic digital enhancement to their Agency Place (TAP) Sales platform that represents a significant operational advancement for their small commercial insurance business. The new tool integrates workers' compensation capabilities into their existing digital ecosystem that already handles business owner's policies, marine, and professional liability products.
The platform's technical specifications are particularly impressive, offering
The technology implementation includes several advanced features that address common friction points in the insurance sales process: prefilled data fields, minimal information requirements (just seven data points needed), pricing flexibility with state-specific customization, and real-time electronic policy delivery. These features collectively remove significant administrative burdens from the agency sales process.
The phased geographic rollout strategy demonstrates a methodical approach to platform scaling. Currently available in eight states (Idaho, Illinois, Indiana, Maryland, New Hampshire, Utah, Vermont, and Virginia), with planned expansion to South Carolina and Tennessee in August, followed by additional markets throughout the year. This controlled deployment allows for system optimization before wider implementation.
The integration of complementary services like Nurse Triage 24 and Hanover EZ Pay (pay-as-you-go billing) creates an ecosystem approach rather than just a standalone quoting tool, enhancing the platform's value proposition and potentially increasing client retention through service bundling.
The Agency Place (TAP) Sales, The Hanover's industry-leading online quoting and issuance platform for agents, offers a suite of coverages including business owner's policy, marine, and professional and management liability products. The integration of Workers' Comp Advantage into the platform marks another step in the company's ongoing investment in digital innovation for small commercial insurance.
"This is an important advancement in our digital journey, one that helps enhance the experience for our agents," said Charles F. Hamann, president and chief underwriting officer, small commercial at The Hanover. "Workers' Comp Advantage enables our agents to offer leading workers' compensation solutions to their customers, streamlining the quoting process and helping them deliver insurance solutions even faster and more efficiently."
A bindable Workers' Comp Advantage quote can be delivered in less than two minutes, with up to
- An enhanced experience: A sleek, intuitive interface that works seamlessly with the company's business owner's policy for a more cohesive quoting experience
- Simplified entry: Prefilled fields and the ability to quote with just seven pieces of information
- Pricing flexibility: Adjustable pricing and access to state-specific safety credit programs based on clients' risk management practices
- Faster policy delivery: Instantly generates customized quote proposals and delivers policies electronically to agents, enabling real-time delivery to customers
In addition, agents can seamlessly offer their clients access to other value-added services from The Hanover, such as Nurse Triage 24, providing immediate injury response, and Hanover EZ Pay, a pay-as-you-go billing option for workers' compensation.
"With Workers' Comp Advantage, we're giving our independent agent partners the speed and flexibility they need to quote and bind more efficiently, helping them better serve their clients," said Erin A. Fenlon, vice president, chief operations officer, small commercial at The Hanover.
Workers' Comp Advantage is currently available in
For more information about Workers' Comp Advantage and The Hanover's small commercial insurance solutions, please visit hanover.com.
About The Hanover
The Hanover Insurance Group, Inc. is the holding company for several property and casualty insurance companies, which together constitute one of the largest insurance businesses in
Media contacts: | |
Abby C. Ursoleo | Emily P. Trevallion |
508-855-3549 | 508-855-3263 |
All products are underwritten by The Hanover Insurance Company or one of its insurance company subsidiaries or affiliates ("The Hanover"). Coverage may not be available in all jurisdictions and is subject to the company underwriting guidelines and the issued policy. This material is provided for informational purposes only and does not provide any coverage.
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SOURCE The Hanover Insurance Group, Inc.
FAQ
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