The Hanover Launches Workers' Comp Advantage to Simplify, Expedite New Business Process for Small Commercial Clients

Rhea-AI Summary

The Hanover Insurance Group (NYSE: THG) has launched Workers' Comp Advantage, a new digital platform enhancement designed to streamline workers' compensation insurance processing for small businesses. The platform, integrated into The Agency Place (TAP) Sales, enables bindable quotes in under 2 minutes with up to 90% straight-through processing.

Key features include a simplified entry process requiring only seven data points, pricing flexibility with state-specific safety credits, and instant electronic policy delivery. The service is currently available in 8 states, with South Carolina and Tennessee joining in August. Additional features include Nurse Triage 24 for immediate injury response and Hanover EZ Pay for flexible billing options.

Positive

• Achieves up to 90% straight-through processing efficiency
• Reduces quote generation time to under 2 minutes
• Simplifies process by requiring only 7 pieces of information
• Expanding availability to additional states

Negative

• Limited current availability in only 8 states

News Market Reaction

+2.31%

1 alert

+2.31% News Effect

On the day this news was published, THG gained 2.31%, reflecting a moderate positive market reaction.

Data tracked by StockTitan Argus on the day of publication.

WORCESTER, Mass., July 24, 2025 /PRNewswire/ -- The Hanover Insurance Group, Inc. (NYSE: THG) announced today the launch of Workers' Comp Advantage, a new addition to its business submission platform, designed to simplify and accelerate the quoting and binding process for small business clients.

The Agency Place (TAP) Sales, The Hanover's industry-leading online quoting and issuance platform for agents, offers a suite of coverages including business owner's policy, marine, and professional and management liability products. The integration of Workers' Comp Advantage into the platform marks another step in the company's ongoing investment in digital innovation for small commercial insurance.

"This is an important advancement in our digital journey, one that helps enhance the experience for our agents," said Charles F. Hamann, president and chief underwriting officer, small commercial at The Hanover. "Workers' Comp Advantage enables our agents to offer leading workers' compensation solutions to their customers, streamlining the quoting process and helping them deliver insurance solutions even faster and more efficiently."

A bindable Workers' Comp Advantage quote can be delivered in less than two minutes, with up to 90% straight-through processing across many target classes. The platform offers:

• An enhanced experience: A sleek, intuitive interface that works seamlessly with the company's business owner's policy for a more cohesive quoting experience
  
  
• Simplified entry: Prefilled fields and the ability to quote with just seven pieces of information
  
  
• Pricing flexibility: Adjustable pricing and access to state-specific safety credit programs based on clients' risk management practices
  
  
• Faster policy delivery: Instantly generates customized quote proposals and delivers policies electronically to agents, enabling real-time delivery to customers

In addition, agents can seamlessly offer their clients access to other value-added services from The Hanover, such as Nurse Triage 24, providing immediate injury response, and Hanover EZ Pay, a pay-as-you-go billing option for workers' compensation.

"With Workers' Comp Advantage, we're giving our independent agent partners the speed and flexibility they need to quote and bind more efficiently, helping them better serve their clients," said Erin A. Fenlon, vice president, chief operations officer, small commercial at The Hanover.

Workers' Comp Advantage is currently available in Idaho, Illinois, Indiana, Maryland, New Hampshire, Utah, Vermont and Virginia. Additional states will be added throughout the year, including South Carolina and Tennessee in August.

For more information about Workers' Comp Advantage and The Hanover's small commercial insurance solutions, please visit hanover.com.

About The Hanover

The Hanover Insurance Group, Inc. is the holding company for several property and casualty insurance companies, which together constitute one of the largest insurance businesses in the United States. The company provides exceptional insurance solutions through a select group of independent agents and brokers. Together with its agent partners, The Hanover offers standard and specialized insurance protection for small and mid-sized businesses, as well as for homes, automobiles, and other personal items. For more information, please visit hanover.com.

Media contacts:
Abby C. Ursoleo	Emily P. Trevallion
aursoleo@hanover.com	etrevallion@hanover.com
508-855-3549	508-855-3263

All products are underwritten by The Hanover Insurance Company or one of its insurance company subsidiaries or affiliates ("The Hanover"). Coverage may not be available in all jurisdictions and is subject to the company underwriting guidelines and the issued policy. This material is provided for informational purposes only and does not provide any coverage.

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SOURCE The Hanover Insurance Group, Inc.

FAQ

What is The Hanover's Workers' Comp Advantage and how does it work?

Workers' Comp Advantage is a digital platform that enables insurance agents to generate bindable workers' compensation quotes in under 2 minutes with just 7 pieces of information, featuring up to 90% straight-through processing for small businesses.

In which states is THG's Workers' Comp Advantage currently available?

The platform is currently available in Idaho, Illinois, Indiana, Maryland, New Hampshire, Utah, Vermont and Virginia, with South Carolina and Tennessee joining in August.

What are the key features of The Hanover's Workers' Comp Advantage platform?

Key features include simplified data entry, pricing flexibility with state-specific safety credits, instant electronic policy delivery, Nurse Triage 24 for injury response, and Hanover EZ Pay for pay-as-you-go billing.

How long does it take to get a quote through THG's Workers' Comp Advantage?

The platform can deliver a bindable quote in less than 2 minutes with up to 90% straight-through processing across many target classes.

What additional services does The Hanover offer with Workers' Comp Advantage?

The platform includes access to Nurse Triage 24 for immediate injury response and Hanover EZ Pay, a pay-as-you-go billing option for workers' compensation.