Telus Intl Cda Inc Stock Price, News & Analysis

TELUS International has appointed Beth Howen as its new Chief Transformation Officer, effective immediately. With over 25 years of experience, Howen will enhance the company's digital transformation and customer experience solutions for over 600 clients. Her previous role was as Global Head of Digital Transformation at Atos. The leadership change aims to capitalize on the increasing demand for digital transformation in various sectors including tech, eCommerce, and healthcare. The CEO expressed confidence in Howen's ability to drive growth and innovation.

TELUS Corporation has received the Ontario Superior Court's approval for its acquisition of LifeWorks, confirmed on August 4, 2022. The Competition Bureau of Canada issued a no action letter, clearing the deal, which is also now approved under the Hart-Scott-Rodino Antitrust Improvements Act. Both companies anticipate closing the acquisition in Q4 2022, pending additional regulatory approvals in the UK and Australia. This acquisition aims to combine TELUS Health and LifeWorks' capabilities, enhancing healthcare services for over 50 million individuals worldwide.

TELUS International (TIXT) reported Q2 2022 revenue of $624 million, a 17% increase year-over-year, with net income at $56 million, up from $16 million. Diluted EPS improved to $0.21 from $0.06. Adjusted EBITDA rose 15% to $150 million. The company anticipates continued double-digit growth, projecting revenue between $2,550 million and $2,600 million for 2022. TELUS International expanded its team by 23% to 69,218 employees and improved its leverage ratio to 1.5x.

TELUS International (NYSE:TIXT) will announce its Q2 2022 results on August 5, 2022, before market opening. A conference call will follow at 10:30 a.m. (ET), where management will discuss the results and address questions from analysts. The call will be available via live webcast, with a replay accessible later on the company’s Investor Relations website. TELUS International specializes in digital solutions and customer experience for global brands, including sectors like tech, healthcare, and eCommerce.

TELUS International has announced a US$1.5 million investment in Ballina, County Mayo, enhancing its AI data solutions capabilities. This state-of-the-art facility aims to support the company’s global AI initiatives, employing over 200 team members. The investment follows the 2021 acquisition of Lionbridge AI. TELUS International continues to be a leading employer in Ireland, enhancing its local operations.

TELUS International survey highlights a trend where 50% of enterprises now rely on a single customer experience (CX) provider, with 51% utilizing this model in the past year. The survey conducted by Ryan Strategic Advisory revealed a significant shift in consolidating CX partners, up from 27% five years ago. Additionally, 40% of executives would switch providers if comprehensive digital services are unavailable. This trend reflects a demand for more complex, end-to-end solutions due to evolving market needs and digital adoption accelerated by the pandemic.

TELUS International (TIXT), a digital customer experience innovator, held its annual general meeting on May 20, 2022. All eleven director nominees, including Darren Entwistle as Chair, were successfully elected with over 99% of the votes. Deloitte LLP was appointed as the Company’s auditors with unanimous support. This meeting reinforces TELUS International's governance and commitment to growth as it continues to provide next-generation digital solutions across various high-growth sectors.

TELUS International (NYSE:TIXT) has launched its Better Together campaign aimed at assisting enterprises in selecting the right partners for enhancing their customer experience (CX), AI data solutions, and cloud services.

A survey of 100 enterprise technology executives showed that 89% considered CX a high priority, with 84% planning to collaborate with external providers to meet their objectives in 2022. The campaign includes four IDC Info Snapshots outlining key criteria for selecting a CX partner, emphasizing the transformative potential of the right collaborations.