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TTEC Earns Great Place to Work® Certification in 15 Countries

TTEC (NASDAQ:TTEC) earned Great Place to Work Certification in 15 countries for 2026 based entirely on employee feedback from its Trust Index survey.

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TTEC (NASDAQ:TTEC) earned Great Place to Work Certification in 15 countries for 2026 based entirely on employee feedback from its Trust Index survey.

Certified countries include Australia, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Egypt, Greece, India, Mexico, Philippines, Poland, South Africa (first-time), the United Kingdom, and the United States. TTEC highlighted culture, frontline leadership, and AI-enabled training as drivers of engagement.

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Argus Mar 11 session
-9.18% close to close Open Argus
Details

News Market Reaction – TTEC

In the Mar 11 session, TTEC declined 9.18%, reflecting a notable negative market reaction.

Data tracked by StockTitan Argus on the day of publication.

Market Context

The stock moved -9.2% in the session following this news. A negative reaction despite this recogniti...
Analysis

The stock moved -9.2% in the session following this news. A negative reaction despite this recognition would fit a pattern where not all positive or neutral updates translated into gains, as seen after some AI and scheduling news. The certification across 15 countries strengthens the talent and culture narrative but does not directly address leverage, goodwill impairments, or other risks discussed in recent filings. Prior history shows that even constructive news sometimes coincided with pullbacks.

Key Figures

Certified countries/regions: 15 Newly certified country: South Africa Price move: 18.07% +5 more
Certified countries/regions
15
Great Place to Work® Certification™ in 2026
Newly certified country
South Africa
First-time Great Place to Work® Certification™
Price move
18.07%
24h change before this article
52-week high
$5.60
Pre-news 52-week range
52-week low
$1.98
Pre-news 52-week range
Market cap
$120,928,215
Pre-news market value
Relative volume
2.63x
Today vs 20-day average
Publication year
2026
Great Place to Work® Certification™ cycle

Historical Context

5 past events · Latest: Mar 10
5 events
  1. Mar 10

    Awards for AI CX

    24h Move
    +18.1%

    Multiple Stevie Awards recognizing AI-driven customer experience and sales excellence.

  2. Mar 05

    Cloud partner honors

    24h Move
    +13.4%

    Google Cloud public sector expertise badge and data/analytics sprint completion.

  3. Feb 26

    Earnings and outlook

    24h Move
    +13.1%

    Q4 and 2025 results with GAAP loss, non-GAAP profit, and 2026 guidance.

  4. Feb 16

    AI product expansion

    24h Move
    -5.9%

    Launch of TTEC RealSkill and TTEC Perform with quantified client performance gains.

  5. Feb 11

    Earnings scheduling

    24h Move
    -10.0%

    Announcement of timing and webcast details for Q4 and full-year earnings call.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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AUSTIN, Texas, March 11, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience, has earned Great Place to Work® Certification™ in 15 countries and regions, based entirely on employee feedback collected through the organization’s annual Trust Index™ survey.

For 2026, TTEC achieved certification in Australia, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Egypt, Greece, India, Mexico, Philippines, Poland, South Africa, the United Kingdom, and the United States. South Africa received certification for the first time, reflecting the company’s expanding operations in the region.

The Great Place to Work® Certification™ is awarded to organizations that meet rigorous benchmarks for employee trust, leadership credibility, workplace fairness, pride, and camaraderie. The recognition is based on confidential employee feedback evaluating their day-to-day experiences, including whether they feel respected, supported, heard, and empowered to grow.

“Being recognized across 15 countries reflects the lived experience of our people,” said TTEC’s Chief People Officer Laura Butler. “Each location represents its own community and culture, and this recognition shows that when we lead locally, listen, and invest in our people, they feel valued and connected. That sense of belonging shapes how we show up for our customers every day.”

TTEC’s culture strategy focuses on creating meaningful career pathways, developing frontline leaders, and equipping associates with AI-enabled tools and training that enhance both performance and professional growth. Through targeted learning programs, leadership development initiatives, and ongoing employee listening efforts, the company continues to strengthen engagement and retention across its global workforce.

As organizations worldwide compete for skilled talent in a rapidly evolving AI-driven CX landscape, TTEC’s certification across diverse markets reinforces its commitment to building high-performing teams grounded in trust, inclusion, and opportunity.

More information about careers at TTEC is available at TTECjobs.com.

About TTEC
TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ: TTEC) is a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience. Serving iconic and disruptive brands, TTEC’s outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-generation digital technology, the Company’s TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI, and analytics solutions. The Company also delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back-office, and fraud prevention services. Founded in 1982, TTEC’s singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The Company’s employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more, visit ttec.com.

Media Contact
Meredith Matthews
Meredith.matthews@ttec.com


FAQ

Which countries received Great Place to Work certification for TTEC in 2026 (TTEC)?

TTEC received certification in 15 countries for 2026, including the United States and United Kingdom. According to the company, certifications came from employee feedback in Australia, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Egypt, Greece, India, Mexico, Philippines, Poland, South Africa, UK, and US.

What does TTEC say the 2026 Great Place to Work certifications mean for employees and customers?

TTEC says the certifications reflect employee trust, inclusion, and belonging across locations. According to the company, stronger local leadership, targeted learning, and AI-enabled tools help associates feel valued and improve how teams serve customers.

Was South Africa newly certified for TTEC in 2026 and why does that matter for TTEC (TTEC)?

Yes, South Africa was certified for the first time in 2026, marking expanded operations there. According to the company, first-time certification signals growing regional presence and employee engagement as TTEC scales its global workforce.

On what basis did TTEC earn Great Place to Work certification in 2026 (TTEC)?

Certification was awarded based entirely on confidential employee responses to the Trust Index survey measuring trust, leadership credibility, fairness, and pride. According to the company, the recognition reflects day-to-day employee experiences and workplace culture.

How does TTEC describe actions that supported its 2026 Great Place to Work certifications (TTEC)?

TTEC cites focusing on career pathways, frontline leader development, and AI-enabled training to boost engagement and retention. According to the company, targeted learning programs and ongoing employee listening underpinned improvements in workplace trust and connection.

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