TTEC Takes Home Seven Stevie® Awards for Pioneering AI-Driven Customer Experience and Sales Excellence

Rhea-AI Summary

TTEC (TTEC) announced it won seven Stevie Awards on March 10, 2026, recognizing AI-driven customer experience, sales excellence, and global CX delivery.

The company received three Gold, one Silver, and three Bronze awards for AI learning, hiring, sales performance, and multilingual CX operations, highlighting its focus on AI-plus-human solutions.

News Market Reaction – TTEC

+18.07% 1.8x vol

31 alerts

+18.07% News Effect

+20.5% Peak in 4 hr

+$24M Valuation Impact

$154M Market Cap

1.8x Rel. Volume

On the day this news was published, TTEC gained 18.07%, reflecting a significant positive market reaction. Argus tracked a peak move of +20.5% during that session. Our momentum scanner triggered 31 alerts that day, indicating elevated trading interest and price volatility. This price movement added approximately $24M to the company's valuation, bringing the market cap to $154M at that time. Trading volume was above average at 1.8x the daily average, suggesting increased trading activity.

Data tracked by StockTitan Argus on the day of publication.

Key Figures

Total Stevie awards: 7 awards Gold Stevie awards: 3 Gold awards Silver Stevie awards: 1 Silver award +1 more

4 metrics

Total Stevie awards 7 awards 2026 Stevie Awards for Sales & Customer Service

Gold Stevie awards 3 Gold awards AI-enabled training, sales excellence, and leadership

Silver Stevie awards 1 Silver award Thought leadership in complex enterprise sales

Bronze Stevie awards 3 Bronze awards Rising star sales, global CX, AI hiring solution

Market Reality Check

Price: $3.00 Vol: Volume 570,402 vs 20-day ...

normal vol

$3.00 Last Close

Volume Volume 570,402 vs 20-day average 687,826 (relative volume 0.83x). normal

Technical Trading below 200-day MA at 3.74 and 55.54% below 52-week high.

Peers on Argus

TTEC fell 8.46% while 2 momentum-screened peers moved up (sector summary notes m...

2 Up

TTEC fell 8.46% while 2 momentum-screened peers moved up (sector summary notes median 9.7% gains), indicating stock-specific pressure despite broadly positive sector tone.

Common Catalyst Peers in information technology services also highlight recognition and leadership, as seen with Unisys’ leadership acknowledgment, suggesting a broader focus on CX and IT services quality.

Previous AI Reports

5 past events · Latest: Feb 16 (Positive)

Same Type Pattern 5 events

Date	Event	Sentiment	Move	Catalyst
Feb 16	AI product expansion	Positive	-5.9%	Expanded AI-driven frontline performance tools for 100+ clients and 25,000 agents.
Jan 15	AI learning award	Positive	-0.6%	Gold award for generative AI learning solution in Brandon Hall Technology Excellence.
Sep 25	Microsoft AI honor	Positive	-4.9%	Selected to Microsoft AI Business Solutions Inner Circle for top partner performance.
Apr 15	Stevie AI awards	Positive	-1.0%	Five Stevie® Awards for AI-powered customer experience and sales innovations.
Apr 23	AI learning launch	Positive	-1.0%	AI-enhanced learning solution unveiled to improve contact center associate performance.

Pattern Detected

AI-tagged announcements average a -2.69% move, with past AI news often seeing negative price reactions despite positive innovation and award themes.

Recent Company History

Over the past year, TTEC has repeatedly highlighted AI-driven innovations and recognitions, from Microsoft AI Business Solutions Inner Circle status to multiple AI-focused awards and learning solutions. These AI-tagged releases, including prior Stevie and Brandon Hall honors, have typically been followed by share price declines, with an average move of -2.69%. Today’s Stevie® Awards for AI-driven CX and sales excellence extend this narrative of external validation for TTEC’s AI capabilities within customer experience and sales enablement.

Historical Comparison

-2.7% avg move · In the past AI-tagged announcements, TTEC logged 5 events with an average move of -2.69%. Another AI...

AI

-2.7%

Average Historical Move AI

In the past AI-tagged announcements, TTEC logged 5 events with an average move of -2.69%. Another AI-focused Stevie® award win fits this pattern of positive AI news coinciding with share price pressure.

AI-related news has evolved from AI-enhanced learning solutions in 2024 to multiple industry awards and expanded AI performance platforms through 2025–2026, underscoring a sustained focus on AI-enabled CX and sales.

Market Pulse Summary

The stock surged +18.1% in the session following this news. A strong positive reaction aligns with T...

Analysis

The stock surged +18.1% in the session following this news. A strong positive reaction aligns with TTEC’s ongoing stream of AI-focused recognition, such as today’s seven Stevie® Awards. Historically, however, AI-tagged news averaged a -2.69% move, so a large upside response would have represented a break from prior patterns. Investors could have weighed how sustainable enthusiasm might be against factors like recent financial results, insider activity, and overall valuation.

Key Terms

ai, customer experience (cx), multilingual cx, ai integration

4 terms

ai technical

"solutions at the intersection of data, AI, and customer experience (CX)"

Artificial intelligence (AI) is technology that enables machines to mimic human thinking and learning, allowing them to analyze information, recognize patterns, and make decisions. For investors, AI matters because it can improve how businesses operate, create new products, or identify opportunities faster and more accurately than humans alone, potentially impacting company success and market trends.

customer experience (cx) technical

"data, AI, and customer experience (CX), has won multiple honors"

Customer experience (CX) is the overall impression and feelings a person has when interacting with a business or service, much like how a customer feels after visiting a store or using an app. It includes every touchpoint, from browsing to purchasing and support, shaping their satisfaction and loyalty. For investors, strong CX often indicates a company's ability to attract and retain customers, which can lead to long-term success.

multilingual cx technical

"its scalable multilingual CX delivery model, enabling brands to serve customers"

Multilingual CX is a company’s ability to provide customer service, product information and user interactions in multiple languages across channels such as phone, chat, email and websites. For investors it matters because it can widen a company’s addressable market, improve customer retention and reduce support costs—think of it like a retail store putting up clear signs and helpful staff in many languages so more shoppers can find what they need and keep coming back.

ai integration technical

"Best Use of AI Integration in Contact Centers, leveraging AI to identify top candidates"

The adoption of artificial intelligence tools and systems into a company’s products, services, or internal operations to automate tasks, analyze data, or improve decision-making. For investors, AI integration can change a business’s cost structure, speed, and competitive edge—like adding a faster, smarter engine to a car—potentially boosting revenue or efficiency but also introducing execution, data, and regulatory risks that can affect future profits.

AI-generated analysis. Not financial advice.

Recognitions highlight leadership at the intersection of data, AI, and the future of CX

AUSTIN, Texas, March 10, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), has won multiple honors in the prestigious Stevie^® Awards for Sales & Customer Service. The company received three Gold, one Silver, and three Bronze awards recognizing innovation in AI-enabled training, advanced hiring, complex enterprise sales, and global CX delivery.

Gold Awards

• Learning Wizard Suite earned Gold for Customer Service or Call Center Training Practice of the Year. This AI-powered learning platform accelerates associate readiness, reduces time to proficiency, and strengthens frontline performance, helping enterprises adapt to rapidly evolving customer expectations.
• Natalia Woźniak was recognized with Gold as Sales Representative of the Year – All Other Industries for sustained excellence, consistent overachievement, and a leadership style that elevates the performance of those around her.
• Batuhan Yorgancilar earned Gold as Rising Star in Sales (Under 30), reflecting his remarkable journey from legal professional to high-impact incubator manager, driving innovation and measurable growth in emerging sales programs.
  
  

Silver Award

• TTEC Poland earned Silver for Best Use of Thought Leadership in Complex Sales for Complexity at Scale: The ‘TTEC Animal Kingdom’ Approach to Future-Proofing Global Revenue. This program equips sales teams to navigate sophisticated, multi-market enterprise environments while building resilient, diversified revenue streams.
  
  

Bronze Awards

• Oksana Honchar was honored with Bronze as Rising Star in Sales (Under 30) for outstanding execution, team growth, and consistent high performance.
• TTEC Greece received Bronze for Achievement in Global Customer Service Excellence for its scalable multilingual CX delivery model, enabling brands to serve customers seamlessly across markets and languages.
• TTEC Smart Hire solution earned Bronze for Best Use of AI Integration in Contact Centers, leveraging AI to identify top candidates, optimize hiring workflows at scale, and enhance both candidate and client experiences.
  
  

“These awards reflect the power of combining innovative AI solutions with exceptional people and validate the strategy we’ve built at TTEC — pairing intelligent technology with human expertise to deliver measurable outcomes,” said TTEC President John Abou. “As enterprises navigate AI transformation, we are helping them move beyond experimentation to real performance at scale.”

The Stevie^® Awards celebrate outstanding achievements in the workplace worldwide, recognizing organizations and professionals that drive measurable impact, innovation, and leadership across industries.

About TTEC

TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ: TTEC) is a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI and customer service. Serving iconic and disruptive brands, TTEC’s outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-generation digital technology, the Company’s TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI, and analytics solutions. The Company also delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back-office, and fraud prevention services. Founded in 1982, TTEC’s singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The Company’s employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more, visit https://www.ttec.com/.

Media Contact
Meredith Matthews
meredith.matthews@ttec.com

Photos accompanying this announcement are available at:
https://www.globenewswire.com/NewsRoom/AttachmentNg/d47ac06f-7d18-482b-90e6-5573bf8e47ef
https://www.globenewswire.com/NewsRoom/AttachmentNg/b73772a1-2313-425a-9876-c64acf8f0579

Videos accompanying this announcement are available at:
https://www.globenewswire.com/NewsRoom/AttachmentNg/1a73c1f6-0c0b-4e14-9394-b9b97ce45670
https://www.globenewswire.com/NewsRoom/AttachmentNg/64c39e3b-6007-4eee-a4e2-6e48b586992a

FAQ

What Stevie Awards did TTEC (TTEC) win on March 10, 2026?

TTEC won a total of seven Stevie Awards: three Gold, one Silver, and three Bronze. According to the company, awards covered AI learning, advanced hiring, complex sales, and global CX delivery, highlighting multiple teams and solutions across its global operations.

Which TTEC products and programs earned Gold Stevie Awards in 2026?

The Gold awards recognized the Learning Wizard Suite and two individual sales performers. According to the company, Learning Wizard Suite won for Customer Service or Call Center Training Practice of the Year, and two sales professionals received top honors.

How did TTEC's AI solutions get recognized in the 2026 Stevie Awards?

TTEC received awards for AI-enabled learning and AI hiring integration. According to the company, Learning Wizard Suite accelerated associate readiness and Smart Hire used AI to identify top candidates and optimize hiring workflows at scale.

What was the Silver Stevie Award recognition for TTEC (TTEC) in 2026?

TTEC Poland earned the Silver for Best Use of Thought Leadership in Complex Sales. According to the company, the program titled 'Complexity at Scale: The TTEC Animal Kingdom' helps sales teams navigate multi-market enterprise environments.

Which TTEC teams earned Bronze Stevie Awards and for what achievements?

Three Bronze awards honored rising sales talent, multilingual CX delivery, and AI hiring. According to the company, Bronze winners included a rising sales professional, TTEC Greece for global customer service excellence, and Smart Hire for AI integration in contact centers.