TTEC Takes Home Seven Stevie® Awards for Pioneering AI-Driven Customer Experience and Sales Excellence
Rhea-AI Summary
TTEC (TTEC) announced it won seven Stevie Awards on March 10, 2026, recognizing AI-driven customer experience, sales excellence, and global CX delivery.
The company received three Gold, one Silver, and three Bronze awards for AI learning, hiring, sales performance, and multilingual CX operations, highlighting its focus on AI-plus-human solutions.
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News Market Reaction – TTEC
In the Mar 10 session, TTEC gained 18.07%, reflecting a significant positive market reaction. Argus tracked a peak move of +20.5% during that session. Our momentum scanner triggered 31 alerts that day, indicating elevated trading interest and price volatility. Trading volume was above average at 1.8x the daily average, suggesting increased trading activity.
Data tracked by StockTitan Argus on the day of publication.
Key Figures
Previous AI Reports
| Date | Event | Sentiment | 24h Move | Catalyst |
|---|---|---|---|---|
| Feb 16 | AI product expansion | Positive | -5.9% | Expanded AI-driven frontline performance tools for 100+ clients and 25,000 agents. |
| Jan 15 | AI learning award | Positive | -0.6% | Gold award for generative AI learning solution in Brandon Hall Technology Excellence. |
| Sep 25 | Microsoft AI honor | Positive | -4.9% | Selected to Microsoft AI Business Solutions Inner Circle for top partner performance. |
| Apr 15 | Stevie AI awards | Positive | -1.0% | Five Stevie® Awards for AI-powered customer experience and sales innovations. |
| Apr 23 | AI learning launch | Positive | -1.0% | AI-enhanced learning solution unveiled to improve contact center associate performance. |
24h Move is the share-price change in the day after each event; other market factors may also have contributed.
AI-tagged announcements average a -2.69% move, with past AI news often seeing negative price reactions despite positive innovation and award themes.
Over the past year, TTEC has repeatedly highlighted AI-driven innovations and recognitions, from Microsoft AI Business Solutions Inner Circle status to multiple AI-focused awards and learning solutions. These AI-tagged releases, including prior Stevie and Brandon Hall honors, have typically been followed by share price declines, with an average move of -2.69%. Today’s Stevie® Awards for AI-driven CX and sales excellence extend this narrative of external validation for TTEC’s AI capabilities within customer experience and sales enablement.
Key Terms
ai technical
customer experience (cx) technical
multilingual cx technical
ai integration technical
AI-generated analysis. How Rhea-AI works. Not financial advice.
Recognitions highlight leadership at the intersection of data, AI, and the future of CX
AUSTIN, Texas, March 10, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), has won multiple honors in the prestigious Stevie® Awards for Sales & Customer Service. The company received three Gold, one Silver, and three Bronze awards recognizing innovation in AI-enabled training, advanced hiring, complex enterprise sales, and global CX delivery.
Gold Awards
- Learning Wizard Suite earned Gold for Customer Service or Call Center Training Practice of the Year. This AI-powered learning platform accelerates associate readiness, reduces time to proficiency, and strengthens frontline performance, helping enterprises adapt to rapidly evolving customer expectations.
- Natalia Woźniak was recognized with Gold as Sales Representative of the Year – All Other Industries for sustained excellence, consistent overachievement, and a leadership style that elevates the performance of those around her.
- Batuhan Yorgancilar earned Gold as Rising Star in Sales (Under 30), reflecting his remarkable journey from legal professional to high-impact incubator manager, driving innovation and measurable growth in emerging sales programs.
Silver Award
- TTEC Poland earned Silver for Best Use of Thought Leadership in Complex Sales for Complexity at Scale: The ‘TTEC Animal Kingdom’ Approach to Future-Proofing Global Revenue. This program equips sales teams to navigate sophisticated, multi-market enterprise environments while building resilient, diversified revenue streams.
Bronze Awards
- Oksana Honchar was honored with Bronze as Rising Star in Sales (Under 30) for outstanding execution, team growth, and consistent high performance.
- TTEC Greece received Bronze for Achievement in Global Customer Service Excellence for its scalable multilingual CX delivery model, enabling brands to serve customers seamlessly across markets and languages.
- TTEC Smart Hire solution earned Bronze for Best Use of AI Integration in Contact Centers, leveraging AI to identify top candidates, optimize hiring workflows at scale, and enhance both candidate and client experiences.
“These awards reflect the power of combining innovative AI solutions with exceptional people and validate the strategy we’ve built at TTEC — pairing intelligent technology with human expertise to deliver measurable outcomes,” said TTEC President John Abou. “As enterprises navigate AI transformation, we are helping them move beyond experimentation to real performance at scale.”
The Stevie® Awards celebrate outstanding achievements in the workplace worldwide, recognizing organizations and professionals that drive measurable impact, innovation, and leadership across industries.
About TTEC
TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ: TTEC) is a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI and customer service. Serving iconic and disruptive brands, TTEC’s outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-generation digital technology, the Company’s TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI, and analytics solutions. The Company also delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back-office, and fraud prevention services. Founded in 1982, TTEC’s singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The Company’s employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more, visit https://www.ttec.com/.
Media Contact
Meredith Matthews
meredith.matthews@ttec.com
Photos accompanying this announcement are available at:
https://www.globenewswire.com/NewsRoom/AttachmentNg/d47ac06f-7d18-482b-90e6-5573bf8e47ef
https://www.globenewswire.com/NewsRoom/AttachmentNg/b73772a1-2313-425a-9876-c64acf8f0579
Videos accompanying this announcement are available at:
https://www.globenewswire.com/NewsRoom/AttachmentNg/1a73c1f6-0c0b-4e14-9394-b9b97ce45670
https://www.globenewswire.com/NewsRoom/AttachmentNg/64c39e3b-6007-4eee-a4e2-6e48b586992a
