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Smarty Partners with Uber on Address Intelligence for Global Services

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Smarty partners with Uber to provide accurate address data for its global operations, including ride-sharing, meal delivery, and local courier services. CEO Jonathan Oliver highlights the importance of precise address data in reducing operational costs and enhancing customer experience. The partnership solidifies Smarty's reputation as a leader in address data solutions.

Positive
  • Partnership with Uber will expand Smarty's reach and solidify its position in the market.

  • CEO Jonathan Oliver's emphasis on the critical role of accurate address data highlights Smarty's commitment to excellence and innovation.

  • Collaboration with a major industry player like Uber showcases Smarty's recognition as a data quality leader in the field.

Negative
  • Imprecise address data can lead to increased operational costs for companies like Uber, impacting efficiency and customer satisfaction negatively.

PROVO, Utah--(BUSINESS WIRE)-- Smarty, a preeminent provider of address data solutions, announced today its service partnership with Uber Technologies, Inc. (NYSE: UBER), providing accurate, real-time address data for the ride-sharing leader. Smarty's comprehensive address intelligence services will bolster Uber’s extensive address data capabilities across its global operations, encompassing ride-sharing, meal delivery and local courier services.

Jonathan Oliver, CEO of Smarty, said, "It’s evident Uber has the highest commitment to delivering delightful customer experiences and operational excellence. We’re pleased to supplement their data with Smarty’s comprehensive services.”

The journey towards redefining urban transportation for companies like Uber encompasses not only advancements but also the challenges of ensuring operational excellence.

Oliver emphasizes the critical nature of accurate address data in this equation. "In an era where time is of the essence, challenges arising from inadequate address data are more than just mere inconveniences. They have the potential to translate into substantial operational costs for companies like Uber and its drivers. Imprecise address data can cause increased mileage, escalated fuel consumption and drivers circulating in search of their customers. This not only inflates operational expenses but also detracts from the customer experience."

Oliver's insights shed light on the symbiotic relationship between data quality and service excellence, underscoring the indispensable role of precise address data in steering the future of urban transportation toward greater efficiency and customer satisfaction.

Smarty's commitment to excellence and innovation in address data intelligence is underscored by its recognition as a data quality leader in the field, with many other Fortune 500 industry giants among its clientele. This collaboration with Uber further cements Smarty's position as a pivotal player in enhancing business efficiencies and customer satisfaction through superior address data solutions.

About Smarty

Smarty delivers innovative location intelligence APIs that power enterprise-level address validation, autocomplete, geocoding and data enhancement for a global market across 240+ nations and territories. Renowned for processing vast quantities of address data (2+ billion per day) with precision, Smarty simplifies the complexities of location data management. Its comprehensive website tools, SDKs and clear documentation facilitate integration.

For additional information about Smarty and its services, please visit https://www.smarty.com.

smarty@walkersands.com

Source: Smarty

FAQ

What is Smarty's partnership with Uber about?

Smarty partners with Uber to provide accurate address data for its global operations, including ride-sharing, meal delivery, and local courier services.

Who is the CEO of Smarty?

Jonathan Oliver is the CEO of Smarty.

What benefits does precise address data offer to companies like Uber?

Precise address data helps reduce operational costs, improve efficiency, and enhance customer satisfaction for companies like Uber.

Why is accurate address data essential for Uber's operations?

Accurate address data is important for reducing mileage, fuel consumption, and operational expenses, as well as enhancing the overall customer experience for Uber.

Uber Technologies, Inc.

NYSE:UBER

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About UBER

Uber Technologies, Inc, commonly referred to as Uber, is a transportation conglomerate that mainly provides taxi services where individuals can hail a taxi in an app on their phone.