Company Description
Helport AI Limited (NASDAQ: HPAI) is an artificial intelligence (AI) technology company that focuses on intelligent customer communication software and services for enterprise clients. The company operates in the Technology sector within the Software – Infrastructure industry. According to its public disclosures, Helport AI delivers AI-powered software-as-a-service (SaaS) platforms and integrated AI-plus-human service models that help customer contact teams improve sales performance, customer engagement, and operational efficiency.
Helport AI describes its flagship product, AI Assist, as a real-time co-pilot for customer contact teams. AI Assist provides smart guidance and tools during customer interactions with the aim of driving sales, improving engagement, and reducing costs. In addition to software subscriptions, Helport AI offers an AI + Business Process Outsourcing (AI+BPO) service model, in which AI-enabled contact center agents deliver outbound and service calls for enterprise customers. This integrated software-and-services approach is positioned to deliver measurable business outcomes for clients in sectors such as consumer financing, mortgage sales, insurance, and business process outsourcing.
Business model and core offerings
Helport AI’s business model combines recurring SaaS revenue with outcome-focused AI+BPO engagements. The company provides cloud-based AI platforms that support customer communication workflows, along with delivery centers where human agents use Helport’s AI tools. In its financial reporting, Helport AI highlights revenues from AI services and AI+BPO services, reflecting both software usage and AI-enabled operational delivery.
The company has introduced several named products and platforms:
- AI Assist – a real-time AI co-pilot for customer contact teams, used to guide conversations, support compliance, and help teams drive sales and engagement.
- HyprX – a “digital twin” software platform designed to replicate the expertise, communication style, and decision-making logic of human professionals, enabling digital experts for sales, training, customer engagement, and advisory scenarios.
- HelportGo – a mobile application that brings enterprise-grade AI call assistance to on-the-go professionals, with features such as AI-assisted call capture, automatic summarization, and CRM-oriented insight syncing.
- Helport Remote – a workforce monitoring and management tool described as supporting remote contact center operations, with a focus on visibility, control, and efficiency for large-scale, distributed teams.
- Industry-specific AI editions – specialized versions of Helport AI’s software tailored for sectors including consumer financing, mortgage, and insurance, as well as an “Insurance Edition” aimed at the insurance industry.
In addition, Helport AI has referenced a digital agent platform named HyperX in its financial communications, which is described as transforming enterprise knowledge into action by enabling deployment of expert AI agents trained on companies’ proprietary data.
Industry focus and use cases
Helport AI serves enterprise customers that require structured, compliant, and scalable customer communication. Public materials highlight applications in:
- BPO contact centers – using AI Assist and related tools to support voice-based agents, automate workflows, and help supervisors monitor compliance and performance.
- Consumer financing and lending – including partnerships with digital finance platforms and buy-now-pay-later providers, where AI-enabled teams handle repayment and customer engagement programs.
- Mortgage sales – where Helport AI’s platform supports outbound sales teams and remote AI-enabled agents to increase pre-approved loan applications and improve lead qualification.
- Insurance and financial services – through sector-specific AI software and HelportGo templates designed for insurance and financial professionals.
- Professional services and advisory intake – through HyprX digital twins that can handle preliminary consultations and domain-specific dialogues before handoff to human experts.
The company also reports that it provides solutions to segments of the public sector and professional services markets, including areas such as insurance, wealth management, mortgage, and other regulated or process-intensive domains.
Global footprint and multilingual operations
Helport AI is headquartered in Singapore and describes itself as a global technology company. It also identifies San Diego, California, as the location of its global headquarters and strategic research and development activities, and notes that it operates AI Delivery and Operations Centers across Southeast Asia and the Americas. Public announcements describe a growing multilingual AI service network with hubs in:
- California, USA – global headquarters and strategic R&D center.
- Manila, Philippines – an English-language AI Delivery & Operations Center and “Global Center of Excellence” for AI operations in the BPO industry.
- Mexico City, Mexico – Spanish-language AI Delivery & Operations Center and Latin America headquarters.
- Bangkok, Thailand – Thai-language AI Delivery & Operations Center.
According to company communications, this network is designed to support enterprise clients with AI-enabled customer contact services across multiple languages, including English, Spanish, Thai, and Chinese. Helport AI has also reported opening offices in additional countries such as Bolivia and Indonesia to serve demand from existing customers in those regions.
AI+BPO model and performance-based pricing
A notable aspect of Helport AI’s approach is its hybrid AI + BPO model, in which human agents work with Helport’s AI platforms to deliver customer contact programs. The company has highlighted performance in partnerships where AI-enabled teams achieved top rankings in client scorecards and delivered improvements in metrics such as pre-approved loan applications. In some engagements, Helport AI uses a performance-based pricing structure, where client fees are tied to achieving specified business outcomes. The company states that this model aligns its incentives with client results and can lower adoption risk for enterprises considering AI-powered operations.
Innovation, education, and ecosystem development
Beyond commercial deployments, Helport AI has engaged in university collaborations, such as an AI entrepreneurship competition with the University of Massachusetts Lowell’s Manning School of Business. In that initiative, students used Helport AI’s software platform, APIs, and technical resources to build working AI applications and prototypes. The company describes these partnerships as part of a broader strategy to cultivate a next-generation AI ecosystem, build a talent pipeline, and demonstrate the scalability of its platform.
Helport AI’s public statements emphasize a mission to enable professionals to “work like an expert” by using AI to elevate, rather than replace, human capability. Its products and services are framed around augmenting human teams with AI-driven reasoning, guidance, and automation across contact centers, financial services, and other communication-intensive industries.
Stock information and regulatory status
Helport AI Limited’s ordinary shares trade on the NASDAQ under the ticker symbol HPAI. The company files reports as a foreign private issuer, including Form 20-F annual reports and Form 6-K current reports. Recent Form 6-K filings have covered topics such as executive and director changes and subscription agreements for the issuance of ordinary shares to institutional investors under Regulation S.
FAQs about Helport AI (HPAI)
Stock Performance
Helport AI (HPAI) stock last traded at $2.23, down 3.46% from the previous close. Over the past 12 months, the stock has lost 59.8%. At a market capitalization of $86.5M, HPAI is classified as a micro-cap stock with approximately 37.4M shares outstanding.
Latest News
Helport AI has 10 recent news articles. Of the recent coverage, 5 articles coincided with positive price movement and 4 with negative movement. Key topics include AI, earnings, partnership, management. View all HPAI news →
SEC Filings
Helport AI has filed 5 recent SEC filings, including 4 Form 3, 1 Form 20-F. The most recent filing was submitted on March 18, 2026. SEC filings provide transparency into a company's financial condition, material events, and regulatory compliance. View all HPAI SEC filings →
Financial Highlights
Helport AI generated $34.9M in revenue over the trailing twelve months, retaining a 54.9% gross margin, operating income reached $2.7M (7.9% operating margin), and net income was $1.9M, reflecting a 5.3% net profit margin. Diluted earnings per share stood at $0.05. The company generated $9.1M in operating cash flow. With a current ratio of 1.24, the company maintains adequate short-term liquidity.
Upcoming Events
Short Interest History
Short interest in Helport AI (HPAI) currently stands at 22.1 thousand shares, down 15.6% from the previous reporting period, representing 0.3% of the float. Over the past 12 months, short interest has decreased by 20.4%. This relatively low short interest suggests limited bearish sentiment.
Days to Cover History
Days to cover for Helport AI (HPAI) currently stands at 3.4 days, up 7.6% from the previous period. This days-to-cover ratio represents a balanced liquidity scenario for short positions. The days to cover has increased 86.8% over the past year, indicating either rising short interest or declining trading volume. The ratio has shown significant volatility over the period, ranging from 1.0 to 29.9 days.
HPAI Company Profile & Sector Positioning
Helport AI (HPAI) operates in the Software - Infrastructure industry within the broader Technology sector and is listed on the NASDAQ.
Investors comparing HPAI often look at related companies in the same sector, including Airship AI Holdings Inc (AISP), Rekor Systems Inc (REKR), ZenaTech, Inc. (ZENA), Arbe Robotics (ARBE), and Sangoma Technologies Corp (SANG). Comparing financial metrics, valuation ratios, and stock performance across these peers can help investors evaluate HPAI's relative position within its industry.