Company Description
Sally Beauty Holdings, Inc. (NYSE: SBH) operates in the cosmetics, beauty supplies, and perfume stores industry within the retail trade sector. According to the company’s disclosures, Sally Beauty Holdings sells and distributes professional beauty supplies globally through two primary businesses: the Sally Beauty Supply segment and the Beauty Systems Group segment. Across these businesses, the company emphasizes its position as a leader in professional hair color and professional-quality beauty products.
Business Model and Segments
Sally Beauty Holdings’ business model centers on retailing and distributing professional beauty products for both salon professionals and at-home consumers. The company states that it operates through:
- Sally Beauty Supply – a retail-focused business that offers up to 7,000 products for hair color, hair care, nails, and skin care. These products include proprietary brands such as Ion®, Bondbar®, Strawberry Leopard®, Generic Value Products®, Inspired by Nature® and Silk Elements®, as well as professional lines such as Wella®, Clairol®, OPI®, L’Oréal®, Wahl® and Babyliss Pro®.
- Beauty Systems Group – a professional distribution business that sells up to 8,000 professionally branded products intended for use in salons and for resale by salons to retail consumers. This segment operates through Cosmo Prof® and Armstrong McCall® stores and outside sales consultants, offering brands including Paul Mitchell®, Wella®, Matrix®, Schwarzkopf®, Kenra®, Goldwell®, Joico®, Amika® and Moroccanoil®.
Through these segments, Sally Beauty Holdings participates in both store-based and direct-to-salon distribution, with a product mix that spans hair color, hair care, nail products, skin care, and related professional tools and appliances.
Product Categories and Brand Portfolio
The company’s product assortment, as described in its public communications, covers several key beauty categories:
- Hair color and hair care – a core focus for both Sally Beauty Supply and Beauty Systems Group, including professional hair color lines and supporting care products.
- Nails – nail color and care products, with Sally Beauty highlighting a growing assortment of nail offerings and identifying nails as a strategic growth category.
- Skin care – products offered within Sally Beauty Supply stores.
- Professional tools and appliances – such as hair dryers and hair-styling appliances, as noted in third-party descriptions and supported by the inclusion of professional tool brands like Wahl® and Babyliss Pro® in the company’s brand list.
Sally Beauty Holdings combines proprietary brands with well-known third-party professional brands. Its proprietary labels, including Ion®, Bondbar®, Strawberry Leopard®, Generic Value Products®, Inspired by Nature® and Silk Elements®, are positioned alongside established professional names such as Wella®, Clairol®, OPI®, L’Oréal®, Wahl®, Babyliss Pro®, Paul Mitchell®, Matrix®, Schwarzkopf®, Kenra®, Goldwell®, Joico®, Amika® and Moroccanoil®.
Geographic Reach and Retail Footprint
Based on available descriptions, Sally Beauty Holdings is based in the United States and lists its common stock on the New York Stock Exchange under the symbol SBH. The company describes itself as selling and distributing professional beauty supplies globally through its Sally Beauty Supply and Beauty Systems Group businesses. Earlier descriptions also reference operations across the United States, Puerto Rico, the United Kingdom, Belgium, Canada, Chile, Mexico, Peru, France, Ireland, Spain, Germany, the Netherlands, and other regions, indicating an international footprint.
Within the United States, Sally Beauty has been described as operating over 2,000 retail stores, with additional locations under the Beauty Systems Group banners. These stores, along with outside sales consultants, form the core of the company’s physical distribution network to both professional and consumer customers.
Customer Focus and Market Positioning
Sally Beauty Holdings repeatedly characterizes itself as the leader in professional hair color and as a destination for professional-quality beauty products. Its Sally Beauty retail division is described as a destination for professional-quality hair color, hair care, and nails, while Beauty Systems Group focuses on products intended for salon use and for resale by salons to end consumers.
The company highlights customer-centric initiatives such as the Licensed Colorist on Demand consultation service, which provides education and advice to customers, and a broader brand refresh referred to as Sally Ignited. According to the company, this refresh is designed to evolve Sally from a trusted beauty supplier into a more modern, dynamic beauty brand, with emphasis on community building, expertise through education, curated assortments, and accessibility.
Digital and Omnichannel Activities
In its communications, Sally Beauty Holdings notes that it generates global e-commerce sales as a portion of consolidated net sales and that it is expanding its digital and marketplace presence. The company references a marketplaces strategy that includes partners such as DoorDash, Instacart, Amazon, Walmart, and Uber Eats. It also mentions initiatives like Buy Online, Pick Up In-Store and two-hour delivery, as well as participation in third-party marketplaces, to support an omnichannel experience for beauty shoppers.
Strategic Programs and Initiatives
Sally Beauty Holdings outlines several strategic programs in its investor and proxy materials:
- Fuel for Growth Program – a multi-faceted initiative focused on cost savings and operational efficiencies. The company reports that this program has generated incremental benefits, some of which have been reinvested in the business and some of which have contributed to operating margin expansion.
- Sally Ignited brand refresh – a comprehensive brand evolution for the Sally Beauty retail division, aimed at transforming the customer experience and reinforcing the brand’s role in self-expression across generations.
- Data and insights collaboration – an extended and expanded agreement with NielsenIQ (NIQ) to access omnichannel measurement and consumer insights, which the company states will support collaboration with brand partners and a better understanding of shopper behavior.
In its proxy statement, the company also identifies six key growth drivers: understanding and activating the customer, unlocking and harvesting digital value, differentiating with assortment, accelerating new growth pathways, increasing operational efficiency and capacity, and enhancing culture.
Corporate Governance and Shareholder Matters
Sally Beauty Holdings is incorporated in Delaware and files periodic reports and proxy statements with the U.S. Securities and Exchange Commission. Its common stock is registered under Section 12(b) of the Securities Exchange Act of 1934 and trades on the New York Stock Exchange under the symbol SBH.
The company’s definitive proxy statement for the 2026 annual meeting describes a board of directors composed of ten nominees, board committees, corporate governance philosophy, and topics such as board diversity, ethics code, human capital, culture and belonging, philanthropy and community impact, environmental sustainability, responsible sourcing and supply chain, and data protection and cybersecurity. The proxy also outlines proposals for the election of directors, an advisory vote on executive compensation, and ratification of the independent registered public accounting firm.
Financial Reporting and Performance Communication
Sally Beauty Holdings regularly reports its financial results through quarterly earnings releases and related Form 8-K filings. These communications cover consolidated net sales, comparable sales, gross margin, operating earnings, earnings per share, and cash flow from operations, as well as segment-level performance for Sally Beauty Supply and Beauty Systems Group.
The company also uses non-GAAP financial measures such as Adjusted Gross Margin, Adjusted Selling, General and Administrative Expenses, Adjusted EBITDA and EBITDA Margin, Adjusted Operating Earnings and Operating Margin, Adjusted Net Earnings, Adjusted Diluted Net Earnings Per Share, and Free Cash Flow or Operating Free Cash Flow. Definitions and reconciliations of these measures to the most directly comparable GAAP metrics are provided in the company’s earnings materials.
Capital Allocation and Share Repurchases
In its public disclosures, Sally Beauty Holdings describes a capital allocation approach that includes investing in strategic initiatives, managing its balance sheet, and returning value to shareholders. The company notes that it has an ongoing share repurchase program originally authorized in 2017 and subsequently extended, with remaining authorization to repurchase additional shares. It also reports periodic repayments of term loan debt and repurchases of common stock under this program.
Investor Considerations
Investors evaluating Sally Beauty Holdings (SBH) can review its NYSE-listed common stock, its two-segment structure focused on professional beauty retail and distribution, its emphasis on professional hair color and related categories, and its use of both proprietary and third-party brands. The company’s SEC filings, proxy materials, and earnings releases provide further detail on governance, strategy, financial performance, and risk factors.