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ServiceNow (NYSE: NOW) HR chief exercises RSUs and withholds shares for taxes

Filing Impact
(Neutral)
Filing Sentiment
(Neutral)
Form Type
4

Rhea-AI Filing Summary

ServiceNow, Inc. Chief People & AI Enablement Officer Jacqueline P. Canney reported routine equity compensation activity involving restricted stock units. On May 7, 2026, she exercised RSUs to acquire 2,630 shares of common stock and had 1,455 shares withheld to cover federal and state tax obligations, as permitted under Rule 16b-3.

Each restricted stock unit represents a right to receive one share of ServiceNow common stock. After these transactions, she directly owned 30,706 shares of common stock. The RSUs vest over time based on a detailed schedule tied to her continued service with the company.

Positive

  • None.

Negative

  • None.
Insider Canney Jacqueline P
Role Chief People & AI Enblmt. Off.
Type Security Shares Price Value
Exercise Restricted Stock Units 2,630 $0.00 --
Exercise Common Stock 2,630 $0.00 --
Tax Withholding Common Stock 1,455 $93.59 $136K
Holdings After Transaction: Restricted Stock Units — 5,265 shares (Direct, null); Common Stock — 32,161 shares (Direct, null)
Footnotes (1)
  1. Represents shares relinquished by the Reporting Person in exchange for the Issuer's payment of federal and state tax withholding obligations of the Reporting Person resulting from the vesting of RSUs, in accordance with Rule 16b-3. Each restricted stock unit represents a contingent right to receive one share of Issuer's common stock. 3.33% of the shares subject to the restricted stock units vested on each of May 7, 2024, and August 7, 2024, 3.34% of the shares subject to the restricted stock units vested on November 7, 2024, and the remaining 90% of the shares subject to the restricted stock units began vesting quarterly on February 7, 2025, and subject to the reporting person's continued service to the Issuer on each vesting date.
Shares withheld for taxes 1,455 shares Common stock withheld at $93.59 per share on May 7, 2026
Tax withholding price $93.59/share Price used for 1,455-share tax-withholding disposition
RSUs exercised into common stock 2,630 shares Common stock acquired via RSU conversion on May 7, 2026
Post-transaction holdings 30,706 shares Directly owned ServiceNow common stock after transactions
RSU derivative position 5,265 RSUs Restricted stock units remaining after the reported conversion
restricted stock units financial
"3.33% of the shares subject to the restricted stock units vested on each of May 7, 2024"
Restricted stock units are a type of company reward where employees are promised shares of stock, but they only fully own these shares after meeting certain conditions, like staying with the company for a set time. They matter because they can become valuable assets and are often used to motivate employees to help the company succeed.
Rule 16b-3 regulatory
"in exchange for the Issuer's payment of federal and state tax withholding obligations ... in accordance with Rule 16b-3"
Rule 16b-3 is a Securities and Exchange Commission regulation that exempts certain routine, pre-approved transactions by company insiders from automatic liability for short-term trading profits. It acts like a safe harbor: if an insider follows a formal plan or the board approves specific transactions in advance, profits from buying and selling company stock within six months are not automatically reclaimed. Investors care because the rule clarifies when insider trades are permissible and reduces uncertainty about potential clawbacks.
tax withholding obligations financial
"payment of federal and state tax withholding obligations of the Reporting Person resulting from the vesting of RSUs"
contingent right financial
"Each restricted stock unit represents a contingent right to receive one share of Issuer's common stock."
SEC Form 4
FORM 4UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

STATEMENT OF CHANGES IN BENEFICIAL OWNERSHIP

Filed pursuant to Section 16(a) of the Securities Exchange Act of 1934
or Section 30(h) of the Investment Company Act of 1940
OMB APPROVAL
OMB Number:3235-0287
Estimated average burden
hours per response:0.5
Check this box if no longer subject to Section 16. Form 4 or Form 5 obligations may continue. See Instruction 1(b).
Check this box to indicate that a transaction was made pursuant to a contract, instruction or written plan for the purchase or sale of equity securities of the issuer that is intended to satisfy the affirmative defense conditions of Rule 10b5-1(c). See Instruction 10.
1. Name and Address of Reporting Person*
Canney Jacqueline P

(Last)(First)(Middle)
C/O SERVICENOW, INC.
2225 LAWSON LANE

(Street)
SANTA CLARA CALIFORNIA 95054

(City)(State)(Zip)

UNITED STATES

(Country)
2. Issuer Name and Ticker or Trading Symbol
ServiceNow, Inc. [ NOW ]
5. Relationship of Reporting Person(s) to Issuer
(Check all applicable)
Director10% Owner
XOfficer (give title below)Other (specify below)
Chief People & AI Enblmt. Off.
2a. Foreign Trading Symbol
3. Date of Earliest Transaction (Month/Day/Year)
05/07/2026
6. Individual or Joint/Group Filing (Check Applicable Line)
XForm filed by One Reporting Person
Form filed by More than One Reporting Person
4. If Amendment, Date of Original Filed (Month/Day/Year)

Table I - Non-Derivative Securities Acquired, Disposed of, or Beneficially Owned
1. Title of Security (Instr. 3) 2. Transaction Date (Month/Day/Year)2A. Deemed Execution Date, if any (Month/Day/Year)3. Transaction Code (Instr. 8) 4. Securities Acquired (A) or Disposed Of (D) (Instr. 3, 4 and 5) 5. Amount of Securities Beneficially Owned Following Reported Transaction(s) (Instr. 3 and 4) 6. Ownership Form: Direct (D) or Indirect (I) (Instr. 4) 7. Nature of Indirect Beneficial Ownership (Instr. 4)
CodeVAmount(A) or (D)Price
Common Stock05/07/2026M2,630A$032,161D
Common Stock05/07/2026F1,455(1)D$93.5930,706D
Table II - Derivative Securities Acquired, Disposed of, or Beneficially Owned
(e.g., puts, calls, warrants, options, convertible securities)
1. Title of Derivative Security (Instr. 3) 2. Conversion or Exercise Price of Derivative Security 3. Transaction Date (Month/Day/Year)3A. Deemed Execution Date, if any (Month/Day/Year)4. Transaction Code (Instr. 8) 5. Number of Derivative Securities Acquired (A) or Disposed of (D) (Instr. 3, 4 and 5) 6. Date Exercisable and Expiration Date (Month/Day/Year)7. Title and Amount of Securities Underlying Derivative Security (Instr. 3 and 4) 8. Price of Derivative Security (Instr. 5) 9. Number of derivative Securities Beneficially Owned Following Reported Transaction(s) (Instr. 4) 10. Ownership Form: Direct (D) or Indirect (I) (Instr. 4) 11. Nature of Indirect Beneficial Ownership (Instr. 4)
CodeV(A)(D)Date ExercisableExpiration DateTitleAmount or Number of Shares
Restricted Stock Units(2)05/07/2026M2,630 (3) (3)Common Stock2,630$05,265D
Explanation of Responses:
1. Represents shares relinquished by the Reporting Person in exchange for the Issuer's payment of federal and state tax withholding obligations of the Reporting Person resulting from the vesting of RSUs, in accordance with Rule 16b-3.
2. Each restricted stock unit represents a contingent right to receive one share of Issuer's common stock.
3. 3.33% of the shares subject to the restricted stock units vested on each of May 7, 2024, and August 7, 2024, 3.34% of the shares subject to the restricted stock units vested on November 7, 2024, and the remaining 90% of the shares subject to the restricted stock units began vesting quarterly on February 7, 2025, and subject to the reporting person's continued service to the Issuer on each vesting date.
Remarks:
/s/ Jacqueline P. Canney by Hossein Nowbar, Attorney-in-Fact05/11/2026
** Signature of Reporting PersonDate
Reminder: Report on a separate line for each class of securities beneficially owned directly or indirectly.
* If the form is filed by more than one reporting person, see Instruction 4 (b)(v).
** Intentional misstatements or omissions of facts constitute Federal Criminal Violations See 18 U.S.C. 1001 and 15 U.S.C. 78ff(a).
Note: File three copies of this Form, one of which must be manually signed. If space is insufficient, see Instruction 6 for procedure.
Persons who respond to the collection of information contained in this form are not required to respond unless the form displays a currently valid OMB Number.
* Form 4: SEC 1474 (03-26)

FAQ

What insider transactions did ServiceNow (NOW) report for Jacqueline P. Canney?

ServiceNow reported that Jacqueline P. Canney exercised restricted stock units into 2,630 common shares and had 1,455 shares withheld for taxes. These were compensation-related events rather than open-market purchases or sales, and followed the company’s equity award and vesting structure.

Did Jacqueline P. Canney buy or sell ServiceNow (NOW) shares on the open market?

No open-market buys or sells were reported. The Form 4 shows RSU exercises and shares withheld to satisfy tax obligations. These transactions are part of routine equity compensation mechanics, not discretionary trading in ServiceNow stock by the executive.

How many ServiceNow (NOW) shares does Jacqueline P. Canney hold after these Form 4 transactions?

After the reported RSU exercise and tax withholding, Jacqueline P. Canney directly owned 30,706 ServiceNow common shares. This figure reflects her updated equity position following the May 7, 2026 compensation-related transactions disclosed in the Form 4 filing.

What role do restricted stock units play in ServiceNow (NOW) executive compensation?

Restricted stock units grant executives the right to receive common shares over time as service-based vesting conditions are met. For ServiceNow, each RSU converts into one share, aligning leadership incentives with shareholders while spreading equity awards across multiple vesting dates.

How are taxes handled on Jacqueline P. Canney’s ServiceNow (NOW) RSU vesting?

Taxes on RSU vesting are handled by withholding shares. In this filing, 1,455 shares were relinquished in exchange for ServiceNow paying Jacqueline P. Canney’s federal and state tax withholding obligations, consistent with Rule 16b-3 treatment for equity compensation.

What is the vesting schedule for Jacqueline P. Canney’s ServiceNow (NOW) RSUs?

The RSUs vested 3.33% on May 7 and August 7, 2024, 3.34% on November 7, 2024, and the remaining 90% began vesting quarterly from February 7, 2025. Continued service with ServiceNow is required on each vesting date.