SmartFinancial (NYSE: SMBK) promotes Cynthia Cain to new COO role
Rhea-AI Filing Summary
SmartFinancial, Inc., through its subsidiary SmartBank, has promoted Cynthia A. Cain to Chief Operating Officer, effective immediately. The new COO role is designed to strengthen the bank’s leadership structure and support long-term growth in a rapidly changing financial services environment.
Ms. Cain will oversee Operations, Technology, Data, AI Governance, Digital & Innovation, and all Payments functions, centralizing key efficiency and client-experience areas under one leader. She has more than 30 years of accounting and financial operations experience and has served as SmartFinancial’s Chief Accounting Officer since August 2022.
The company states there are no special arrangements or family relationships connected to her appointment and no related-party transactions requiring disclosure. A press release detailing the promotion is furnished as an exhibit under Regulation FD.
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8-K Event Classification
Key Terms
Chief Operating Officer financial
Item 5.02 regulatory
Regulation FD Disclosure regulatory
Item 404(a) of Regulation S-K regulatory
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Item 5.02 Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers.
On March 31, 2026, SmartBank, the wholly-owned subsidiary of SmartFinancial, Inc. (the “Company”) announced that Cynthia A. Cain was promoted to the position of Chief Operating Officer, effective immediately.
Cynthia A. Cain, age 53, has served as the Chief Accounting Officer of the Company since August of 2022. Ms. Cain has 30 years of experience in accounting and over 17 years of experience in the financial industry. Ms. Cain joined SmartBank in 2019 and previously served as the Director of Financial Planning & Analysis from May 2019 until August 2022. Ms. Cain previously served as Senior Vice President in the Accounting Department at South State Bank in Columbia, South Carolina, for 12 years. While serving in various roles, Ms. Cain had extensive involvement with accounting operations, financial reporting, mergers and acquisitions, stress testing, and strategic planning.
There are no arrangements or understandings between Ms. Cain and any other persons pursuant to which she was appointed as Chief Operating Officer of SmartBank. There are no family relationships between Ms. Cain and any of the directors or other executive officers of either the Company or SmartBank, and Ms. Cain is not a party to any transaction, or any proposed transaction, required to be disclosed pursuant to Item 404(a) of Regulation S-K.
Item 7.01 Regulation FD Disclosure.
The Company issued a press release on March 31, 2026, announcing Ms. Cain’s promotion to Chief Operating Officer. A copy of that press release is attached as Exhibit 99.1 to this Current Report on Form 8-K and is incorporated herein by reference.
In accordance with General Instructions B.2 of Form 8K, the information in Item 7.01 of this report (including Exhibit 99.1) shall not be deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities of that section, and shall not be incorporated by reference into any registration statement or other document filed under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in such filing.
Item 9.01 Financial Statements and Exhibits
(Exhibit No.Description
99.1Press Release, dated March 31, 2026
104Cover Page Interactive Data File (embedded within the inline XBRL document)
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
| SMARTFINANCIAL, INC. | |
Date: March 31, 2026 |
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By: | /s/ William Y. Carroll, Jr. | |
Name: | William Y. Carroll, Jr. | |
Title: | President & Chief Executive Officer | |
Exhibit 99.1
SMARTBANK STRENGTHENS EXECUTIVE TEAM WITH APPOINTMENT OF CYNTHIA A. CAIN AS CHIEF OPERATING OFFICER
KNOXVILLE, Tenn., March 31, 2026 – SmartBank announced today the promotion of Cynthia A. Cain to Chief Operating Officer (“COO”), effective immediately. The addition of the COO role reflects SmartBank’s continued focus on strengthening its leadership structure and positioning the organization for long-term growth amid rapid industry change.
In her new role, Ms. Cain will oversee Operations, Technology, Data, AI Governance, Digital & Innovation, and all Payments functions—areas that are increasingly critical to delivering efficiency, scalability, and exceptional client experiences. Establishing a dedicated, full-time COO enhances coordination across these functions and sharpens SmartBank’s ability to adapt in an evolving financial services landscape.
“Cynthia is the right leader at the right time for SmartBank,” said Billy Carroll, President and Chief Executive Officer of SmartBank. “As our industry continues to change at an accelerated pace, this role allows us to bring greater focus and alignment to the operational and technology areas that will shape our future. Cynthia’s leadership, deep institutional knowledge, and ability to lead through change make her uniquely qualified to step into this role.”
Ms. Cain brings more than 30 years of experience in accounting, financial operations, business analysis, process improvement, and program implementation. She joined SmartBank in 2019 and has held multiple senior leadership roles, most recently serving as Chief Accounting Officer, where she played a key role in financial reporting, forecasting, budgeting, and strategic planning.
Prior to joining SmartBank, Ms. Cain served as Senior Vice President in the Accounting Department at South State Bank in Columbia, South Carolina, where she was heavily involved in accounting operations, financial reporting, mergers and acquisitions, stress testing, and strategic planning.
“I’m honored to take on this role and excited about what it represents for SmartBank’s future,” said Ms. Cain. “This position reinforces our commitment to thoughtful growth, innovation, and operational excellence. I’m proud to work alongside a strong leadership team as we continue to build a bank that serves our clients, communities, and associates well.”
About SmartBank, Inc.
Founded in 2007, SmartBank is a full-service commercial bank providing banking, investment, and mortgage financial services, with 42 financial centers spanning Alabama, Tennessee, and Florida, as well as loan production offices in Columbus, Georgia, and Brentwood, Tennessee. Recruiting the best people, delivering exceptional client service, strategic expansion, and a disciplined approach to lending have contributed to SmartBank’s success. For more information on SmartBank, visit www.smartbank.com.
Media Contact | |
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Kelley Fowler | |
Senior Vice President, Marketing & Public Relations Director | |
Email: kelley.fowler@smartbank.com | |
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Filing Exhibits & Attachments
4 documentsPress Releases
