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Amplitude Extends Platform with Session Replay and Simplified Pricing

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Amplitude, Inc. (Nasdaq: AMPL) has expanded its Digital Analytics Platform to include Session Replay, new experimentation capabilities, and simplified event tagging. The new features aim to help companies understand user behavior, optimize web and campaign performance, and build better products. The platform now offers Session Replay to visualize user journeys, new web experimentation capabilities, and a visual tag editor to automate data collection. With redesigned pricing options, Amplitude caters to organizations of all sizes, aiming to provide a clear and connected understanding of customer behavior.
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The expansion of Amplitude's Digital Analytics Platform, particularly with the addition of Session Replay, new experimentation capabilities and the visual tag editor, is a strategic move to enhance user experience optimization. The integration of qualitative and quantitative data is a growing trend in the digital analytics industry, as businesses seek to understand the nuances of customer behavior more deeply. This dual approach allows for a more comprehensive analysis of the 'why' behind user interactions, which can lead to more effective personalization strategies.

From a market perspective, the ability to visualize the user journey and test multiple landing pages could significantly impact conversion rates and customer retention. Companies that leverage such advanced analytics tools can potentially gain a competitive edge by rapidly iterating and improving their digital offerings. The redesigned pricing options aim to democratize access to these tools, potentially increasing market penetration for Amplitude among smaller businesses that previously might have considered such analytics capabilities out of reach.

Amplitude's announcement is likely to be scrutinized by investors for its potential to drive revenue growth and expand market share. By offering a tiered pricing structure, Amplitude is positioning itself to capture a wider customer base, from startups to large enterprises. The ability to scale with the company's growth could lead to increased customer loyalty and a steady revenue stream.

Furthermore, the long-term impact on the stock market will depend on the adoption rate of these new features and the subsequent customer success stories. Investors will be looking for evidence of increased user engagement and conversion rates attributable to the platform's enhancements, which could lead to upward pressure on Amplitude's stock price if the new capabilities are well-received by the market.

The technical advancements in Amplitude's analytics platform highlight a significant evolution in digital analytics tools. The introduction of a visual tag editor simplifies the technical barrier for data collection, making it more accessible to users without advanced technical skills. This ease of use could accelerate the adoption of analytics practices across various business functions.

Additionally, the commitment to releasing these features by the first half of 2024 indicates a forward-looking approach to product development. As companies increasingly focus on data-driven decision-making, tools that can provide a seamless integration of analytics into business processes will become crucial. Amplitude's focus on a single, user-friendly platform could set a new standard for the industry, influencing future developments in digital analytics technology.

New experimentation and event tagging capabilities help teams intuitively track and optimize web activity

SAN FRANCISCO--(BUSINESS WIRE)-- Amplitude, Inc. (Nasdaq: AMPL) today announced the expansion of its Digital Analytics Platform to include Session Replay, new experimentation capabilities, and simplified event tagging. With Session Replay, Amplitude now combines qualitative and quantitative data to help companies understand the “why” behind user behavior. New Experiment capabilities help teams build more personalized websites and campaigns. Visual tag editor lowers the barrier to entry for companies getting started with data collection and instrumentation. Alongside redesigned pricing options to meet the needs of organizations of all sizes, these new capabilities help companies see everything their customers do, understand what drives growth, and build better products—all in one platform.

In today’s market, the experience a customer has with a digital product or website directly impacts the success of that business. That's why organizations need to have a clear and connected understanding of customer behavior. These insights are the foundation for creating personalized experiences that allow organizations to attract, engage, and retain customers.

The new features of Amplitude’s platform include:

  • Session Replay: Session Replay helps companies visualize the user journey through the product, showing what customers like and where they get stuck. Integrated with Amplitude Analytics, organizations gain access to both qualitative and quantitative insights to fix issues, drive greater conversion, and ultimately, improve the customer experience. Session Replay is generally available today.
  • Experiment for web: Deliver personalized experiences with new web experimentation capabilities. Easily test multiple landing pages to optimize web and campaign performance. Paired with Amplitude Analytics, teams gain a holistic understanding of what impacts customer behavior and how to deliver experiences that drive growth. Experiment for web will be generally available in the first half of 2024.
  • Visual tag editor: Visual tag editor automates the data collection and instrumentation process to help teams intuitively track website or app activity. Visual tag editor will be generally available in the first half of 2024.

“Understanding customer behavior is the key to building successful products and enabling businesses to thrive," said Francois Ajenstat, Amplitude’s Chief Product Officer. "With these new capabilities, we’re bringing the next generation of digital analytics to market, combining qualitative and quantitative insights and simplifying how companies get started with Amplitude. With a single platform that is easy to use and easy to scale, every company can deliver better customer experiences that drive growth.”

“We needed a centralized platform that made data visible to everyone in our organization, even if they had no previous experience with analytics. With Amplitude, we got that and more,” said Leia Schultz, Product Manager at Homebot, a real estate finance education portal. “Amplitude has put data at the center of our decision-making process. We can analyze behavior, make iterative changes, and quickly communicate the impact of our design changes, ultimately giving us confidence in our decision-making.”

With plans for organizations of all sizes, companies can get all the tools they need at once or start small and scale as their business grows. Plans include:

  • Free: Easily discover and report on user behavior insights to make smarter product decisions with the Free plan.
  • Plus: Answer questions, experiment, and deliver personalized experiences faster with a powerful suite of products—without the forced add-ons.
  • Growth: Drive results and revenue with advanced analytics, custom metrics, and dedicated customer support.
  • Enterprise: Leverage trusted data at scale with enterprise-grade security features for companies with complex needs and controls.

Learn more about the Amplitude Digital Analytics Platform on the Amplitude blog and calculate ROI and business value using the Total Economic Impact™ of Amplitude calculator. Get started today.

About Amplitude

Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. Nearly 2,500 customers, including Atlassian, NBCUniversal, Under Armour, Shopify, and Jersey Mike’s, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2’s 2024 Winter Report. Learn how to optimize your digital products and business at amplitude.com.

Communications

Darah Easton

press@amplitude.com

Source: Amplitude, Inc.

FAQ

What are the new features added to Amplitude's Digital Analytics Platform?

Amplitude's Digital Analytics Platform now includes Session Replay, new web experimentation capabilities, and a visual tag editor to automate data collection.

What is the ticker symbol for Amplitude, Inc.?

The ticker symbol for Amplitude, Inc. is AMPL.

How does Session Replay help companies?

Session Replay helps companies visualize the user journey through the product, showing what customers like and where they get stuck, to gain access to both qualitative and quantitative insights.

What are the pricing options for Amplitude's platform?

Amplitude offers plans for organizations of all sizes, including Free, Plus, Growth, and Enterprise plans, catering to different business needs.

When will the new web experimentation capabilities be generally available?

The new web experimentation capabilities will be generally available in the first half of 2024.

Amplitude, Inc.

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About AMPL

Amplitude Inc. is an American public company focused on analytics products including Amplitude Analytics, Amplitude Recommend, and Amplitude Experiment which it refers to as a Digital Optimization System for businesses.