Bridgeline Digital Inc. reports developments in AI-powered marketing technology delivered through a cloud-based SaaS model. Its recurring updates center on HawkSearch, the company’s search, merchandising, personalization, and product discovery platform for eCommerce sites. Announcements regularly describe customer selections by wholesalers, distributors, manufacturers, and retail brands managing complex product catalogs across platforms such as OroCommerce, Magento, WooCommerce, and Znode.
Company updates also cover HawkSearch capabilities including visual search, Concept Search, Unified Search, Unit of Measure normalization, entitlements, product recommendations, and merchandising controls. Bridgeline frames these tools around online revenue functions such as site traffic, conversion rates, and average order value.
Bridgeline Digital (BLIN) reported record fiscal 2026 customer acquisitions, adding 38 new customers during the year through its eCommerce business. Together with 37 sales to existing customers, annual sales represented nearly $8M in total contract value and $2.2M in annual recurring revenue. Average new-customer subscription revenue per sale rose 35% from fiscal 2025.
The fourth quarter added 12 new customers, versus nine in the prior quarter, marking a third consecutive quarterly record. New customers represented more than $1.4M in contract value and $400K in annual recurring revenue; 11 existing-customer sales added $200K in annual recurring revenue. Average new-customer subscription revenue per sale rose 53% quarter over quarter. Bridgeline expects fiscal 2026 Core products to deliver double-digit growth and net revenue retention above 105%. Year-end cash was approximately $1.0M, with less than $200K in legacy bank debt.
Bridgeline Digital (BLIN) announced that a global industrial supplier has expanded its relationship with the company through a HawkSearch Hybrid Infrastructure upgrade and a new multi-year professional services agreement. The customer, which first adopted HawkSearch in 2020, is extending its commitment to Bridgeline for several additional years.
The expanded deal includes migration to a unified Hybrid Infrastructure deployment with multiple production environments plus dedicated OpenSearch and SearchAPI infrastructure, intended to support enterprise-scale search performance and scalability. The multi-year services engagement is designed to support migration, optimization and long-term platform success, reinforcing Bridgeline’s ability to grow software, infrastructure and services revenue within its existing HawkSearch customer base.
Bridgeline Digital (BLIN) announced that a leading distributor of plumbing, HVAC, fire protection and municipal products has selected its HawkSearch platform to power AI-driven product discovery across the distributor’s eCommerce experience.
The distributor manages a technical catalog of more than 120,000 indexed records and aims to improve search relevance and streamline discovery for contractors and business buyers. The HawkSearch implementation will include AI-powered search relevancy optimization, unit-of-measure normalization, advanced part number search, fuzzy matching, merchandising controls, product recommendations, and search analytics. Bridgeline continues to expand HawkSearch with shopping assistants, analytics assistants and other AI capabilities tailored to complex B2B commerce.
Bridgeline Digital (NASDAQ: BLIN) announced that an industrial filtration supplier has selected its HawkSearch platform to modernize eCommerce product discovery, especially for complex replacement part searches. The deployment will use customer-specific purchasing behavior, historical order data, and AI-powered search to prioritize products based on past activity and preferences.
The supplier plans to leverage purchasing data from its INxSQL platform to reduce ordering errors and speed identification of compatible parts and alternatives. Beyond site search, the organization aims to build an AI-powered knowledge experience using HawkSearch SmartResponse to surface manuals, technical documentation, manufacturer content, and cross-reference information for both customers and employees.
According to Bridgeline, this win underscores rising demand among industrial distributors for AI-driven search that connects purchasing history, technical content, and customer behavior, reinforcing the company’s momentum in industrial distribution and B2B eCommerce markets.
Bridgeline Digital (NASDAQ:BLIN) announced that a leading multi-segment enterprise serving healthcare, hospitality, and retail markets has selected its HawkSearch platform after a competitive evaluation of enterprise search providers. The customer manages about 30,000 SKUs and uses Salesforce Commerce Cloud, requiring support for complex pricing, entitlements, and segment-specific experiences.
The initial HawkSearch deployment will target improved product discovery and search performance while laying groundwork for future AI capabilities such as conversational search, intelligent recommendations, and AI-driven responses. According to Bridgeline Digital, this win underscores growing enterprise demand for AI-powered search, personalization, and entitlements in complex B2B commerce environments.
Bridgeline Digital (NASDAQ:BLIN) announced that a longstanding customer of its Content Management Platform is expanding to adopt HawkSearch, including Concept and Unified Search, Smart Response, and the Shopping Assistant, under a multi-year engagement. The customer, with Bridgeline since 2011, is moving from a sole Unbound deployment to a combined Unbound and HawkSearch environment.
The implementation introduces AI-powered search, AI-generated answers, and conversational assistance to support the organization’s broader digital experience strategy and, according to Bridgeline, illustrates expansion revenue opportunities for HawkSearch across its existing customer base.
Bridgeline Digital (NASDAQ: BLIN) reported that a long-standing eCommerce retailer has expanded its deployment of the HawkSearch platform by adding Hybrid Search and the AI-powered Search Assistant. The customer, using HawkSearch since 2023, is deepening its relationship to improve product discovery, enhance the online shopping experience, and help visitors find products more efficiently.
According to Bridgeline Digital, the expansion highlights growing adoption of semantic search and conversational eCommerce, allowing shoppers to interact with product catalogs via natural language. HawkSearch combines advanced search, personalization, and merchandising capabilities for B2B and B2C enterprises.
Bridgeline Digital (NASDAQ: BLIN) announced the successful deployment of its HawkSearch AI platform for a major North American automotive eCommerce network, supporting about 2.4 million product records in one of HawkSearch's largest OpenSearch implementations.
According to Bridgeline, the customer moved from a legacy search system to HawkSearch OpenSearch, gaining Smart Search, Visual and Concept Search, AI-assisted merchandising, and personalized recommendations. Product indexing time was reduced from roughly 20 hours to 3 hours, hierarchy facet response times improved by about 91% to ~175 milliseconds, and real-time indexing was enabled. This OpenSearch rollout is Phase 1 of a multi-phase modernization in which 13 B2C sites are being migrated next, followed by B2B platforms and a planned Hybrid Search implementation.
Bridgeline Digital (NASDAQ: BLIN) reported fiscal third quarter 2026 revenue of $3.9 million, up from $3.8 million a year earlier, with subscription revenue flat at $3.1 million and services revenue rising to $0.8 million. Core revenue grew to $2.4 million, representing 62% of total revenue versus 57% in the prior-year quarter, and core subscription revenue reached 66% of subscription revenue, up from 58%.
For the first nine months of fiscal 2026, revenue increased to $11.8 million from $11.5 million, while operating loss narrowed to $1.1 million and net loss to $1.0 million. Quarterly gross margin was 64%, down from 66%. Bridgeline posted a record-tying new logo quarter with 19 subscription contracts totaling $1.7 million in total contract value and over $370,000 ARR, with core net revenue retention of 106% and a 13% core CAGR. HawkSearch was ranked #1 for B2B Search in Gartner’s 2026 Critical Capabilities report.
Bridgeline Digital (NASDAQ: BLIN) announced it will release financial results for its third quarter of fiscal 2026 after market close on Thursday, August 13, 2026. Management, including CEO Ari Kahn and CFO Thomas Windhausen, will host a live earnings conference call at 4:30 p.m. ET.
Investors can access the webcast at https://www.webcaster5.com/Webcast/Page/3079/54429, where advance registration is recommended. Once registered, participants receive dial‑in details and a unique PIN. Bridgeline provides its usual forward-looking statements disclaimer, citing various operational, competitive, and market risks that may affect future results.