Seattle Aviation Solutions Enhances Customer Engagement with HawkSearch Integration
Rhea-AI Summary
Bridgeline Digital (NASDAQ:BLIN) announced that Seattle Aviation Solutions (SAS) has integrated HawkSearch into its online booking system to enhance customer engagement ahead of MRO Americas 2025. The AI-powered integration enables conference attendees to efficiently schedule meetings with SAS representatives through a personalized interface offering real-time recommendations.
The implementation focuses on matching visitors with relevant experts, optimizing the customer journey during the aerospace industry event. SAS CEO Mustafa Altork emphasized the significance of leveraging AI technology to enhance customer discoverability and experience. Bridgeline's CEO Ari Kahn highlighted how this implementation demonstrates HawkSearch's capability to support complex B2B use cases and drive engagement throughout the customer journey.
Positive
- Integration of AI-powered technology enhancing customer engagement
- Strategic expansion into aerospace industry
- Implementation of B2B solution for complex use cases
Negative
- None.
News Market Reaction 1 Alert
On the day this news was published, BLIN gained 0.69%, reflecting a mild positive market reaction.
Data tracked by StockTitan Argus on the day of publication.
AI-Powered Search Experience Streamlines Meeting Scheduling and Personalization for Aviation Industry Leaders
WOBURN, MA / ACCESS Newswire / March 27, 2025 / Bridgeline Digital, Inc. (NASDAQ:BLIN), a leader in AI-powered marketing technology, announced that Seattle Aviation Solutions (SAS) has integrated HawkSearch into its online booking system to deliver a more intelligent and personalized scheduling experience ahead of MRO Americas 2025, an international trade fair for the aerospace industry.
The integration allows conference attendees to seamlessly schedule meetings with SAS representatives through an AI-enhanced interface that offers real-time, personalized recommendations. By leveraging HawkSearch, SAS ensures each visitor is matched with the most relevant expert, optimizing the customer journey and improving engagement throughout the event.
In their recent announcement, CEO Mustafa Altork stated "Our collaboration with HawkSearch marks a significant advancement in how we engage with our clients. By leveraging cutting-edge AI technology, we are enhancing the customer discoverability and experience, making it more seamless and tailored as we prepare for MRO Americas 2025."
This launch builds upon Bridgeline's growing presence in the aerospace industry and underscores HawkSearch's ability to support complex B2B use cases, delivering relevant content and recommendations in fast-paced environments.
"Seattle Aviation Solutions is a forward-thinking partner, and we're proud to support their customer experience strategy with HawkSearch," said Ari Kahn, CEO of Bridgeline Digital. "This implementation showcases how AI-powered search can go beyond product discovery to drive meaningful engagement at every stage of the customer journey."
About Bridgeline Digital
Bridgeline helps companies grow online revenue by increasing traffic, conversion rates, and average order value. To learn more, visit www.bridgeline.com.
Contact:
Danielle Colvin
SVP of Marketing
Bridgeline Digital
press@bridgeline.com
SOURCE: Bridgeline Digital
View the original press release on ACCESS Newswire
FAQ
What is the purpose of Seattle Aviation Solutions' HawkSearch integration announced in March 2025?
How does the HawkSearch integration benefit Seattle Aviation Solutions' customers?
What industry sector is Bridgeline Digital (BLIN) expanding into with this partnership?
When will Seattle Aviation Solutions implement the HawkSearch system for MRO Americas?
