FirstEnergy Names Jennifer Lawless to Lead Learning and Development, Supporting Ongoing Cultural Transformation

FirstEnergy (NYSE: FE) named Jennifer Lawless Vice President, Enterprise Learning effective April 9, 2026, to lead enterprise learning and development and support cultural transformation.

Rhea-AI Summary

FirstEnergy (NYSE: FE) named Jennifer Lawless Vice President, Enterprise Learning effective April 9, 2026, to lead enterprise learning and development and support cultural transformation.

Lawless will modernize learning technologies, advance leadership capabilities and report to SVP and Chief Human Resources Officer Karen McClendon. She previously led training at Exelon, upgrading an LMS serving more than 42,000 employees and contractors.

Positive

• Experienced leader appointed to drive learning and development
• LMS upgrade experience serving more than 42,000 users at Exelon
• Direct report to CHRO Karen McClendon strengthens HR alignment
• Focus areas include leadership, safety, accountability, and modern learning tech

Negative

• None.

Argus Apr 9 session

+0.99% close to close Open Argus

Details

News Market Reaction – FE

On Apr 9, the day this news came out, FE closed 0.99% above the previous close.

Data tracked by StockTitan Argus for the Apr 9 session.

Key Figures

Employees and contractors: more than 42,000 Customers served: more than 6 million Transmission mileage: approximately 24,000 miles

Employees and contractors

more than 42,000

Served by upgraded learning management system at Exelon Utilities

Customers served

more than 6 million

FirstEnergy electric distribution companies across six states

Transmission mileage

approximately 24,000 miles

FirstEnergy transmission subsidiaries’ network in Midwest and Mid-Atlantic

Historical Context

5 past events · Latest: Apr 01

5 events

1. Apr 01

   Earnings webcast notice

   24h Move

   +0.7%

   Scheduled Q1 2026 earnings release and teleconference webcast details.

2. Mar 31

   Transmission upgrade filing

   24h Move

   +0.5%

   Maryland PSC review requested for Gore-Doubs-Goose Creek project upgrades.

3. Mar 24

   Bill assistance programs

   24h Move

   +0.8%

   Mon Power and Potomac Edison promoted customer bill assistance options.

4. Mar 24

   PA customer assistance

   24h Move

   +0.8%

   Pennsylvania customers informed about multiple seasonal bill support programs.

5. Mar 24

   MD customer assistance

   24h Move

   +0.8%

   Potomac Edison highlighted Maryland bill assistance and energy-efficiency programs.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Key Terms

systematic approach to training, addie model, mbti

3 terms

systematic approach to training technical

"implemented the systematic approach to training (ADDIE model) and developed"

A systematic approach to training is a structured, repeatable plan for teaching people specific skills or procedures, broken into clear steps such as goals, lesson design, practice, testing and feedback. For investors, it matters because consistent, documented training reduces human error, improves efficiency and makes performance easier to measure—like following a verified recipe so outcomes are more predictable and problems are easier to diagnose.

addie model technical

"implemented the systematic approach to training (ADDIE model) and developed"

The ADDIE model is a five-step framework (Analysis, Design, Development, Implementation, Evaluation) used to plan and manage training, product rollouts, or process development. For investors, it matters because using a structured approach reduces the risk of costly delays and poor-quality execution—think of it as an architect’s blueprint for learning and product launch that helps ensure time, money, and compliance efforts are spent efficiently and can improve the odds of successful adoption and regulatory approval.

mbti technical

"including Certified Performance & Learning Professional (ATD), Workplace DiSC and MBTI."

Myers-Briggs Type Indicator (MBTI) is a questionnaire-based tool that sorts people into 16 personality types based on how they prefer to focus attention, process information, make decisions and organize their lives. Investors may notice MBTI in discussions of corporate culture or leadership because common personality patterns can shape teamwork, hiring, retention and decision-making—like knowing whether a group prefers detailed maps or quick sketches—which can affect productivity, execution and organizational risk.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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AKRON, Ohio, April 9, 2026 /PRNewswire/ -- FirstEnergy Corp. (NYSE: FE) has named Jennifer Lawless Vice President, Enterprise Learning as it advances its culture of continuous performance improvement that supports employee growth, reliable service for customers and the company's long-term success.

In this role, Lawless will lead implementation of FirstEnergy's enterprise learning and development strategy to build an agile and engaged workforce. She is responsible for advancing leadership capabilities, modernizing learning technologies and championing a culture rooted in accountability, safety and innovation. Lawless reports to Senior Vice President and Chief Human Resources Officer Karen McClendon. 

Previously, Lawless was Training Director at Exelon Utilities, where she set the strategic direction for training, upgraded the learning management system serving more than 42,000 employees and contractors, established a centralized training organization, implemented the systematic approach to training (ADDIE model) and developed leadership programs for all levels, including field leaders, supervisors, managers, directors and executives. She also held senior leadership roles in workforce development, change management, instructor certification programs and leadership development at Exelon Utilities and Exelon Nuclear Generation, advancing safety, performance and modern learning practices. 

Karen McClendon, Chief Human Resources Officer, FirstEnergy: "Jennifer brings extensive experience leading transformational learning and development initiatives in large, matrixed utility organizations. Her ability to translate business strategy into meaningful learning experiences will help ensure our employees are equipped to grow, adapt and succeed as we continue to strengthen FirstEnergy's performance and culture."

Lawless holds a Master of Science in Education and a Bachelor of Science in Sociology and Secondary Social Studies Education from the State University of New York at Cortland. She also maintains several professional certifications in learning and leadership development, including Certified Performance & Learning Professional (ATD), Workplace DiSC and MBTI.

A professional photo of Lawless is available for download on Flickr.

FirstEnergy Corp. is dedicated to integrity, safety, reliability and operational excellence. Its electric distribution companies form one of the nation's largest investor-owned electric systems, serving more than 6 million customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York. The company's transmission subsidiaries operate approximately 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions. Follow FirstEnergy online at firstenergycorp.com and on X @FirstEnergyCorp.

View original content to download multimedia:https://www.prnewswire.com/news-releases/firstenergy-names-jennifer-lawless-to-lead-learning-and-development-supporting-ongoing-cultural-transformation-302738543.html

SOURCE FirstEnergy Corp.

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

Who is Jennifer Lawless and what role did FirstEnergy (FE) assign her on April 9, 2026?

She is FirstEnergy's new Vice President, Enterprise Learning, appointed April 9, 2026. According to FirstEnergy, Lawless will lead enterprise learning and development to modernize training, advance leadership capabilities and support the company's cultural transformation and performance goals.

What responsibilities will Jennifer Lawless have as Vice President, Enterprise Learning at FE?

She will implement the enterprise learning strategy, modernize learning technologies, and advance leadership capabilities. According to FirstEnergy, Lawless will champion accountability, safety and innovation while building an agile, engaged workforce across the company.

What relevant experience does Jennifer Lawless bring from Exelon to FirstEnergy (FE)?

She led training at Exelon Utilities, upgraded a learning management system serving more than 42,000 employees and contractors. According to FirstEnergy, her background includes centralized training, ADDIE implementation and leadership programs across field and executive levels.

Who does Jennifer Lawless report to within FirstEnergy (FE)?

Lawless reports to Senior Vice President and Chief Human Resources Officer Karen McClendon. According to FirstEnergy, this reporting line is intended to align enterprise learning with HR priorities and cultural transformation efforts.

How does FirstEnergy (FE) describe the strategic objective of this appointment?

The appointment aims to advance a culture of continuous performance improvement and employee growth. According to FirstEnergy, the role supports reliable customer service and the company's long-term success by strengthening performance and culture.

What qualifications does Jennifer Lawless hold relevant to her FE role?

She has a Master of Science in Education and a Bachelor of Science in Sociology and Secondary Social Studies Education. According to FirstEnergy, she also holds professional certifications including Certified Performance & Learning Professional, Workplace DiSC and MBTI.