Potomac Edison Maryland Customers Can Get Help with Seasonal Energy Costs

Potomac Edison (NYSE: FE) on March 24, 2026 urged Maryland customers to explore multiple bill assistance programs to manage seasonal energy costs.

Rhea-AI Summary

Potomac Edison (NYSE: FE) on March 24, 2026 urged Maryland customers to explore multiple bill assistance programs to manage seasonal energy costs. Programs include MEAP, EUSP, arrearage forgiveness up to $2,000, USPP, Community Energy Fund, LIEEP energy-efficiency help, and 24/7 2-1-1 support.

Potomac Edison serves about 285,000 Maryland customers and 155,000 in West Virginia; customers are directed to firstenergycorp.com/billassist for details.

Argus Mar 24 session

+0.80% close to close Open Argus

Details

News Market Reaction – FE

On Mar 24, the day this news came out, FE closed 0.80% above the previous close.

Data tracked by StockTitan Argus for the Mar 24 session.

Key Figures

MEAP crisis assistance: $600 Arrearage forgiveness cap: $2,000 Maryland customers served: 285,000 customers +5 more

MEAP crisis assistance

$600

Additional crisis assistance for customers already receiving MEAP benefits

Arrearage forgiveness cap

$2,000

Maximum past-due bill relief under EUSP Arrearage Retirement Assistance

Maryland customers served

285,000 customers

Potomac Edison customers in seven Maryland counties

West Virginia customers served

155,000 customers

Potomac Edison customers in Eastern Panhandle of West Virginia

Distribution companies

10 companies

Number of FirstEnergy electric distribution companies

Transmission mileage

24,000 miles

Approximate miles of transmission lines operated by subsidiaries

Helpline availability hours

24 hours

2-1-1 helpline availability per day

Helpline availability days

365 days

2-1-1 helpline availability per year

Historical Context

5 past events · Latest: Mar 20

5 events

1. Mar 20

   Bill assistance outreach

   24h Move

   -2.3%

   JCP&L promoted multiple energy bill assistance options and an in-person event.

2. Mar 17

   Storm restoration update

   24h Move

   -1.1%

   Reported 97% of 1.1M storm-affected customers restored, with crews ongoing.

3. Mar 16

   Restoration progress

   24h Move

   +1.4%

   Outlined restoration progress for 800,000+ customers and readiness for more storms.

4. Mar 12

   Storm preparedness

   24h Move

   +0.7%

   Warned of impending windstorm and detailed preparation and safety steps.

5. Mar 02

   Transmission projects

   24h Move

   -0.3%

   Announced PJM-selected projects and about $950M planned grid investment in OH/PA.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Key Terms

arrearage

1 terms

arrearage financial

"EUSP Arrearage Retirement Assistance: A forgiveness program that helps customers eliminate past due electric bills up to $2,000."

Arrearage is the total amount of payments that are past due on a loan, bill, tax, dividend or other obligation — in other words, money that should have been paid but wasn’t. Think of it as a growing stack of unpaid bills: it signals possible cash-flow stress, higher borrowing costs, legal risk or increased likelihood of default, all of which can affect a company’s creditworthiness and investor returns.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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WILLIAMSPORT, Md., March 24, 2026 /PRNewswire/ -- As temperatures rise and fall, many families use more electricity to keep their homes comfortable — and that added usage can lead to higher energy bills. To help customers stay on top of those costs, Potomac Edison, a FirstEnergy (NYSE: FE) electric company, encourages Maryland households to explore the many bill assistance programs available to help make monthly electric costs more manageable.

Jim Myers, President, FirstEnergy West Virginia and Maryland: "We understand that changing weather can drive up energy use and put pressure on family budgets, but no one should feel overwhelmed by their energy bills. We're committed to helping Maryland customers find the programs and resources that can offer real support and peace of mind."

The following assistance programs are available to eligible customers:

• Maryland Energy Assistance Program (MEAP): Provides grants to customers who are having trouble paying their electric bills or have lost service due to unpaid bills. Customers who have already received MEAP benefits could also receive up to $600 in crisis assistance.
• Electric Universal Service Program (EUSP): Financial assistance to help customers pay a portion of their electric bills.
• EUSP Arrearage Retirement Assistance: A forgiveness program that helps customers eliminate past due electric bills up to $2,000.
• Utility Service Protection Program (USPP): Protects eligible customers from utility turn-offs during the heating season.
• Community Energy Fund (CEF): Need-based program that provides emergency electric bill payments.
• EmPOWER Low Income Energy Efficiency Program (LIEEP): Eligible customers receive a free home energy audit and certain energy-saving home improvements.
• 2-1-1 Helpline: Information helpline that helps identify locally available programs that may assist customers with utility bills or other needs. 2-1-1 is available 24 hours a day, 365 days a year.

We're here to help. Whether you need short-term assistance or ongoing support, please reach out as soon as possible to review your options. Visit firstenergycorp.com/billassist to learn more about assistance and payment programs.

Potomac Edison serves about 285,000 customers in seven Maryland counties and 155,000 customers in the Eastern Panhandle of West Virginia. Follow Potomac Edison at potomacedison.com, on X @PotomacEdison and on Facebook at facebook.com/PotomacEdison.

FirstEnergy is dedicated to integrity, safety, reliability and operational excellence. Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York. The company's transmission subsidiaries operate approximately 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions. Follow FirstEnergy online at firstenergycorp.com and on X @FirstEnergyCorp.

View original content to download multimedia:https://www.prnewswire.com/news-releases/potomac-edison-maryland-customers-can-get-help-with-seasonal-energy-costs-302723522.html

SOURCE FirstEnergy Corp.

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

What bill assistance programs did Potomac Edison (FE) highlight on March 24, 2026?

Potomac Edison highlighted MEAP, EUSP, EUSP arrearage forgiveness, USPP, CEF, LIEEP and 2-1-1 support. According to the company, these programs provide grants, partial-bill aid, arrearage forgiveness up to $2,000, emergency payments, energy-efficiency upgrades and a 24/7 helpline.

How much arrearage relief does Potomac Edison (FE) offer through its EUSP program?

The company offers arrearage retirement forgiveness up to $2,000 for eligible customers. According to the company, this program helps eliminate qualifying past-due electric bills, reducing customer debt burden and lowering the risk of service disconnection for eligible participants.

How many customers does Potomac Edison (FE) serve in Maryland and West Virginia as of March 24, 2026?

Potomac Edison serves about 285,000 customers in seven Maryland counties and 155,000 customers in the Eastern Panhandle of West Virginia. According to the company, these figures reflect its local distribution footprint and customer base size.

What is the EmPOWER LIEEP benefit mentioned by Potomac Edison (FE) on March 24, 2026?

EmPOWER LIEEP provides eligible customers a free home energy audit and select energy-saving home improvements. According to the company, the program aims to lower long-term energy use and reduce monthly bills through targeted efficiency measures.

When should Maryland customers contact Potomac Edison (FE) for bill-assistance options?

Customers are urged to reach out as soon as possible to review options and avoid service issues. According to the company, prompt contact increases access to grants, crisis assistance up to $600, payment plans, and protections like USPP during heating season.

Where can Potomac Edison (FE) customers find more information about bill assistance on March 24, 2026?

Customers can visit firstenergycorp.com/billassist for full program details and application steps. According to the company, the website centralizes eligibility criteria, contact information, and links to the 2-1-1 helpline for local assistance referrals.