Ibex Ltd Stock Price, News & Analysis

ibex (NASDAQ: IBEX), a leading BPO and AI-powered customer engagement solutions provider, has been recognized as a Leader in Frost & Sullivan's Radar™ Customer Experience Management Outsourcing 2025 report for both North America and Latin America. The company's Wave iX AI solutions platform was highlighted as a game-changer in technology-driven CX management.

The company manages 175 million critical customer interactions and adds over $2.2B in lifetime customer revenue annually through its global network of 30 operations facilities and 31,000 employees. Notable achievements include 95% of leadership positions being filled by former agents and strong performance in innovation and growth metrics.

ibex (NASDAQ: IBEX), a global BPO and AI-powered customer engagement solutions provider, has donated $25,000 to Wounded Warrior Project (WWP) through its ibex Cares philanthropic program. The donation supports WWP's mission of helping post-9/11 wounded, ill, or injured veterans with physical, mental, and financial well-being. WWP, founded in 2003, has grown to become the nation's leading veterans service organization, providing free services to warriors and their families. ibex, which operates 31 facilities globally with approximately 31,000 employees, manages nearly 175 million customer interactions and adds over $2.2B in lifetime customer revenue annually. The donation reflects ibex's commitment to community service and supporting veterans through its corporate social responsibility initiatives.

ibex announced the winners of its 2025 CX Leadership Awards at Customer Contact Week in Las Vegas, recognizing top innovators in customer experience. Seven industry leaders were honored: Natalie Beckerman (IHG Hotels & Resorts), Jeremy Victor (Noom), Lionel Holguin (Bridgecrest), Lisa Wysocky (Sonos), Michael Jones (The Home Depot), Ryan Moore (DailyPay), and Vanessa Hardy-Bowen (Spirit Airlines). The awards celebrate individuals who have demonstrated excellence in transforming customer experience through AI innovation, operational excellence, and human-centered approaches. Winners were selected for their contributions to enabling seamless customer engagement, creating extraordinary experiences, and streamlining customer journeys.

A new global survey by Ryan Strategic Advisory reveals that 81% of enterprise CX leaders plan to implement AI technologies in their contact centers in 2025. The study, announced by ibex (NASDAQ: IBEX), gathered insights from 819 enterprise executives with contact center decision-making authority. CX insights and analytics (4.3/5) and real-time agent assistance (4.0/5) were identified as AI's most valuable applications. Security and privacy emerged as top concerns (50% of respondents), followed by ethical AI use (49%). The survey highlights growing enterprise demand for AI solutions and expertise in customer experience operations. ibex, a global BPO provider with 31,000 employees across 30 facilities, manages 175 million customer interactions and generates over $2.2B in lifetime customer revenue annually.

ibex (NASDAQ: IBEX), a global BPO and AI-powered customer engagement solutions provider, will showcase its AI-powered CX solutions at CCW Customer Contact Week Las Vegas from June 9-12, 2025. The company will demonstrate its Wave iX solutions, including AI Virtual Agent for automated customer interactions and Wave iX Translate for real-time translations in 150+ languages. The event will feature a Fireside Chat titled 'Is Your AI Ready For Real World Customers?' discussing AI implementation best practices. ibex will also host the 4th annual CX Leadership Awards at Caesars Palace. The company currently operates approximately 30 global facilities, employs over 31,000 people, manages nearly 175 million customer interactions, and adds over $2.2B in lifetime customer revenue annually.

IBEX Limited (NASDAQ: IBEX), a leading provider of BPO and AI-powered customer engagement solutions, announced its participation in Baird's 2025 Global Consumer, Technology & Services Conference in New York City. CEO Bob Dechant and CFO Taylor Greenwald will lead a Fireside Chat on June 3, 2025, at 2 p.m. ET, where they will discuss the company and engage in a Q&A session. The executives will also be available for individual investor meetings during the conference.

ibex (NASDAQ: IBEX) has appointed Ricky Fields as Global Head of Business Development for Wave iX, the company's AI-powered customer experience platform. Fields, bringing over 25 years of experience from companies like Google, HPE, Cloudflare, and Avaya, will report to Carl O'Neil, EVP and GM of Wave iX, Augment, and ibex CX.

As a leading BPO provider, ibex manages hundreds of millions of customer interactions and processes $2.2B in lifetime customer revenue annually through its global network of 30 operations facilities and 31,000 employees. Fields will drive the go-to-market strategy for Wave iX, focusing on scaling non-human agent solutions for autonomous customer experiences across industries.

ibex (NASDAQ: IBEX), a leading provider of BPO and AI-powered CX solutions, has launched the 2025 CX Leadership Awards to recognize top customer experience innovators and leaders globally. Winners will be announced at the ibex CX Leaders Dinner in Las Vegas during Customer Contact Week on June 11, 2025.

The awards celebrate excellence in customer engagement, experience creation, and journey optimization. ibex combines AI technology with over 20 years of CX expertise through its Wave iX solutions. The company operates approximately 30 global facilities, employs more than 31,000 people, manages nearly 175 million customer interactions, and adds over $2.2B in lifetime customer revenue annually.

IBEX Limited reported strong Q3 FY2025 financial results with record revenue of $140.7 million, up 11% year-over-year. The company achieved adjusted EPS of $0.82, an 18% increase from the prior year. Growth was driven by strong performance in key verticals: HealthTech (+20%), Travel & Logistics (+18.7%), and Retail & E-commerce (+14.6%). IBEX made a strategic entry into India, launching operations with a leading healthcare client. The company raised its FY2025 guidance, now expecting revenue of $540-545 million and adjusted EBITDA of $68-70 million. Additionally, the Board authorized a new $15 million share repurchase plan starting May 12, 2025. Net income reached $10.5 million with a 7.4% margin, while adjusted EBITDA was $19.4 million with a 13.8% margin.