ISG Advises Amadeus on Selection of Microsoft to Innovate the Future of Travel Services
ISG supports groundbreaking partnership with its market-leading sourcing advisory services
Amadeus engaged ISG to support a strategic global initiative to migrate the client’s internal data centers and applications to a public cloud environment. ISG, a leader in sourcing advisory solutions, worked with Amadeus to develop and bring to market a request for proposal (RFP), evaluate provider proposals during the tender process, select a hyperscaler and support the team in shaping a multilevel partnership that would live up to Amadeus’ strong ambitions to innovate the travel industry.
The agreement between Amadeus and Microsoft accelerates Amadeus‘ move to Microsoft’s Azure public cloud and creates a structure that allows both parties to collaborate on the development of new cloud-based solutions to improve travel experiences.
“Amadeus is the backbone for major applications that support the travel industry, and those services have to run without interruption and at a high level of performance,” said Friedrich Löer, ISG partner and head of the firm’s Hospitality, Travel & Transportation industry practice in DACH (
Added Löer: “ISG didn’t just consider the economic aspects of this major initiative. Amadeus also required greater transparency and flexibility within its cloud operation than is typical with standard cloud services,” he said. “The partnership we helped negotiate between Amadeus and Microsoft is groundbreaking and will define the market for such services going forward.”
“We successfully developed a significant strategic partnership with Microsoft to drive innovation and growth within the travel services industry,” said
About Amadeus
Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want through travel agents, search engines, tour operators, airlines, airports, hotels, cars and railways.
We have developed our technology in partnership with the travel industry for over 30 years. We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, critical systems our customers need. In 2019, we helped connect over 1.9 billion people to local travel providers in over 190 countries.
We are one company, with a global mindset and a local presence wherever our customers need us.
Our purpose is to shape the future of travel. We are passionate in our pursuit of better technology that makes better journeys.
Amadeus is an IBEX 35 company, listed on the
To find out more about Amadeus, visit www.amadeus.com.
About ISG
ISG (
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