SASE Sees Surge as U.K. Firms Seek Safe, Anywhere Access

Organizations aim to optimize connectivity to accommodate a growing number of remote and cloud-based operations, ISG Provider Lens™ report says

LONDON--(BUSINESS WIRE)-- The market for Secure Access Service Edge (SASE) network solutions has experienced a significant upswing in the U.K., driven by a shift toward more remote and hybrid work, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

The 2024 ISG Provider Lens™ Network — Software Defined Solutions and Services report for the U.K. finds the proliferation of unique devices across widely distributed workforces has increased the adoption of SASE and other cloud-based security solutions in the U.K. According to the report, this growth trend is likely to continue in the coming years, accelerated by the demand for cybersecurity and digital transformation projects.

“Businesses in the U.K. increasingly require safe access to applications from anywhere,” said Jon Harrod, partner, Network Advisory Services, for ISG in the U.K. “Providers are responding by organizing their offerings to satisfy the changing connectivity requirements.”

Enterprise networking continues to expand as U.K. organizations look to optimize connectivity for their growing cloud and remote operations, the ISG report says. Because SASE rests on a framework of SD-WAN, the need for managed SD-WAN remains high, with many firms embracing fully managed or co-managed SD-WAN as a part of their cloud migration and security strategies, the report says.

In general, the U.K. market is running ahead of the broader European region in adopting SD-WAN, either as a standalone solution or coupled with cloud managed network offerings or networking solutions to access public or private clouds, the ISG report says.

Either approach offers numerous potential benefits. An SD-WAN architecture reduces recurring network costs, offers network-wide control and visibility, and simplifies the technology with zero-touch deployment and centralized management, the ISG report says. The key benefit of an SD-WAN architecture is that it can communicate with all network endpoints without the need for external mechanisms or additional protocols, ISG says.

“Enterprises in the U.K. are adopting SD-WAN as part of a comprehensive SASE solution, often as a fully managed SASE service or from a managed services provider,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “SASE represents the point at which enterprise networking and security fully converge.”

The report also examines the increasing development of edge technologies, such as network edge, branch edge and remote edge.

For more insights into the software-defined networking challenges facing enterprises in the U.K., including balancing costs and security and bringing in-house skills up to speed, and ISG’s advice for addressing them, see the ISG Provider Lens™ Focal Points briefing here.

The 2024 ISG Provider Lens™ Network — Software Defined Solutions and Services report for the U.K. evaluates the capabilities of 38 providers across four quadrants: Managed SD-WAN Services, SDN Transformation Services (Consulting and Implementation), Edge Technologies and Services (including Private 5G) and Secure Access Service Edge (SASE).

The report names BT, Colt, HCLTech, Orange Business, Tech Mahindra, Vodafone and Wipro as Leaders in all four quadrants, while Accenture is named as a Leader in three quadrants. Deutsche Telekom, Microland and Virgin Media O2 Business (VMO2B) are named as Leaders in two quadrants each, while Computacenter, Kyndryl and Verizon Business are named as Leaders in one quadrant each.

In addition, Computacenter, Logicalis, Microland and TCS are named as Rising Stars — companies with a “promising portfolio” and “high future potential” by ISG’s definition — in one quadrant each.

In the area of customer experience, Tech Mahindra is named the global ISG CX Star Performer for 2024 among Network — Software Defined Solutions and Services providers. Tech Mahindra earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry.

Customized versions of the report are available from Computacenter, HCLTech and VMO2B.

The 2024 ISG Provider Lens™ Network — Software Defined Solutions and Services report for the U.K. is available to subscribers or for one-time purchase on this webpage.

About ISG Provider Lens™ Research

The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.

A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI and automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs 1,600 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.

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Press:

Sarah Ye, ISG

+44 7833 567868

sarah.ye@isg-one.com

Will Thoretz, ISG

+1 203 517 3119

will.thoretz@isg-one.com

Source: Information Services Group, Inc.