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M&T Bank Awarded for Its Commitment to Serving Small-Business and Middle-Market Customers

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M&T Bank (NYSE:MTB) was recognized by Crisil Coalition Greenwich with multiple 2026 Best Bank awards for small-business and middle-market banking, including customer service, payments, cash management product capabilities, trust, and relationship-manager satisfaction across U.S. and Northeast middle-market segments.

Since 2011, M&T has earned 186 Coalition Greenwich awards.

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Argus Feb 11 session
-0.63% close to close Open Argus
Details

News Market Reaction – MTB

In the Feb 11 session, MTB declined 0.63%, reflecting a mild negative market reaction.

Data tracked by StockTitan Argus on the day of publication.

Market Context

This announcement underscores MTB’s positioning with small-business and middle-market clients, addin...
Analysis

This announcement underscores MTB’s positioning with small-business and middle-market clients, adding to a history of 186 Coalition Greenwich awards since 2011. In recent months, the bank reported stronger full-year 2025 earnings, leadership changes, and routine equity and ownership filings. Investors may watch how these service rankings connect to future financial results and whether ongoing governance and capital actions continue to support franchise strength.

Key Figures

Coalition Greenwich awards: 186 awards
Coalition Greenwich awards
186 awards
Total awards earned since 2011

Historical Context

5 past events · Latest: Feb 02
5 events
  1. Feb 02

    Leadership appointment

    24h Move
    +1.8%

    Named new regional president for Massachusetts with community footprint details.

  2. Jan 21

    Preferred dividends

    24h Move
    -0.8%

    Declared quarterly cash dividends on multiple preferred stock series.

  3. Jan 16

    Earnings results

    24h Move
    -0.1%

    Reported higher 2025 net income, wider margin, dividend hike and buybacks.

  4. Dec 10

    Rate adjustment

    24h Move
    +0.6%

    Announced prime lending rate decrease from 7.00% to 6.75%.

  5. Dec 09

    Earnings call notice

    24h Move
    +3.5%

    Scheduled release and conference call for 4Q and full-year 2025 earnings.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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Crisil Coalition Greenwich recognizes bank for its small-business customer service and middle-market customer satisfaction

BUFFALO, N.Y., Feb. 11, 2026 /PRNewswire/ -- M&T Bank (NYSE:MTB) has been recognized by Crisil Coalition Greenwich as Best Bank for its small-business customer service and middle-market customer satisfaction in the US.

The Coalition Greenwich 2026 Awards for Best Bank are determined by research scores that measure the quality of service and products by providers. M&T received the following 2026 awards for its excellence in small business and middle-market banking:

Small Business

  • Best Bank – Customer Service for Small Business Banking in the U.S.
  • Best Bank – Ease of Making Payments for Small Business Banking in the U.S.
  • Best Bank – Product Capabilities in Cash Management for Small Business Banking in the U.S.
  • Best Bank – Trust for Small Business Banking in the U.S.

Middle Market

  • Best Bank – Satisfaction with RM for Middle Market Banking in the U.S. (Northeast)
  • Best Bank – Satisfaction with Cash Management Sales Specialist for Middle Market Banking in the U.S.
  • Best Bank – Product Capabilities in Cash Management for Middle Market Banking in the U.S.

Source - Coalition Greenwich Voice of Client - 2025 U.S. Commercial Banking Study

Since 2011, M&T has earned 186 Coalition Greenwich Awards, highlighting the bank's established reputation for providing outstanding customer service to small-business and middle-market customers throughout its footprint. Crisil Coalition Greenwich is a leading provider of strategic benchmarking, analytics and insights to the financial services industry.

"M&T Bank is proud to once again be awarded for our commitment to serving our small businesses and middle market customers," said Eric Feldstein, M&T's Head of Retail and Business Banking. "This recognition goes to the heart of who we are as a bank, providing the personalized customer experience of a local, community bank, while offering the financial technology, services, stability, and sophistication of a global financial institution."

About M&T Bank
M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T's principal banking subsidiary, M&T Bank, provides banking products and services with a branch and ATM network spanning the eastern U.S. from Maine to Virginia and Washington, D.C. Trust-related services are provided in select markets in the U.S. and abroad by M&T's Wilmington Trust-affiliated companies and by M&T Bank. For more information about M&T Bank, visit www.mtb.com.

Equal Housing Lender. © 2026 M&T Bank. NMLS# 381076. Member FDIC. All rights reserved. 

Media Contact:
Frank Lentini
(929) 651-0447 / flentini@mtb.com

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/mt-bank-awarded-for-its-commitment-to-serving-small-business-and-middle-market-customers-302685150.html

SOURCE M&T Bank

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

What awards did M&T Bank (MTB) receive from Coalition Greenwich in February 2026?

M&T Bank received multiple 2026 Best Bank awards for small-business and middle-market banking. According to M&T Bank, awards include customer service, ease of making payments, cash management product capabilities, trust, and relationship-manager satisfaction in U.S. and Northeast segments.

How many Coalition Greenwich awards has M&T Bank (MTB) earned since 2011?

M&T Bank has earned 186 Coalition Greenwich awards since 2011. According to M&T Bank, this cumulative recognition highlights a long track record of service excellence across its small-business and middle-market footprint.

Which small-business capabilities earned M&T Bank (MTB) recognition in the 2026 awards?

M&T Bank was honored for small-business customer service, payments ease, cash management capabilities, and trust. According to M&T Bank, those awards reflect high research scores for service quality and product offerings in U.S. small-business banking.

What middle-market strengths did M&T Bank (MTB) receive awards for in 2026?

M&T Bank won awards for middle-market relationship-manager satisfaction, cash management sales specialist satisfaction, and product capabilities in cash management. According to M&T Bank, these awards cover U.S. middle-market customers with a regional focus in the Northeast.

Who determines Coalition Greenwich Best Bank awards and what do they measure for M&T Bank (MTB)?

Coalition Greenwich Best Bank awards are based on research scores measuring service and product quality. According to M&T Bank, the 2026 awards reflect client-research results from the Coalition Greenwich Voice of Client U.S. Commercial Banking Study.

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