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Navient Resolves Legal Matters with Consumer Financial Protection Bureau

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Navient (Nasdaq: NAVI) has reached an agreement with the Consumer Financial Protection Bureau (CFPB) to resolve long-standing litigation and investigations. While not agreeing with the CFPB's allegations, Navient views this resolution as a positive milestone in its corporate transformation. The company has exited the federal student loan servicing business, transferring its contract to a third party in 2021 with Department of Education approval. Additionally, Navient has outsourced servicing of its legacy FFELP student loan portfolios, effective July 1, 2024. Moving forward, Navient will oversee its third-party servicing provider to ensure compliance with the agreement's operational terms.

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Positive

  • Resolution of long-standing legal issues with CFPB
  • Successful exit from federal student loan servicing business
  • Outsourcing of legacy FFELP student loan portfolio servicing

Negative

  • None.

News Market Reaction – NAVI

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+5.46% Session move

In the trading session that priced this news, NAVI gained 5.46%, reflecting a notable positive market reaction.

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HERNDON, Va., Sept. 12, 2024 (GLOBE NEWSWIRE) -- Navient (Nasdaq: NAVI) today released the following statement after reaching an agreement with the Consumer Financial Protection Bureau to resolve previously disclosed litigation and investigations:

This agreement puts these decade-old issues behind us. While we do not agree with the CFPB’s allegations, this resolution is consistent with our go-forward activities and is an important positive milestone in our transformation of the company.

Navient is no longer a servicer or purchaser of federal student loans. In 2021, with the approval of the Department of Education, Navient transferred its contract to service government student loans to a third party, and earlier this year, Navient reached an agreement to outsource student loan servicing of its legacy FFELP student loan portfolios, which began on July 1, 2024. Navient will oversee its third-party servicing provider to meet all operational terms of the agreement.

About Navient
Navient (Nasdaq: NAVI) provides technology-enabled education finance and business processing solutions that simplify complex programs and help millions of people achieve success. Our customer-focused, data-driven services deliver exceptional results for clients in education, healthcare, and government. Learn more at navient.com.

Contact:
Media: Paul Hartwick, 302-283-4026, paul.hartwick@navient.com

Investors: Jen Earyes, 703-984-6801, jen.earyes@navient.com


FAQ

What agreement did Navient (NAVI) reach with the CFPB in September 2024?

Navient reached an agreement with the Consumer Financial Protection Bureau to resolve previously disclosed litigation and investigations, putting decade-old issues behind the company.

When did Navient (NAVI) transfer its federal student loan servicing contract?

Navient transferred its contract to service government student loans to a third party in 2021, with the approval of the Department of Education.

What changes did Navient (NAVI) make to its FFELP student loan portfolio servicing in 2024?

Navient reached an agreement to outsource student loan servicing of its legacy FFELP student loan portfolios, which began on July 1, 2024.

How will Navient (NAVI) ensure compliance with the CFPB agreement terms?

Navient will oversee its third-party servicing provider to meet all operational terms of the agreement.