Welcome to our dedicated page for Servicenow news (Ticker: NOW), a resource for investors and traders seeking the latest updates and insights on Servicenow stock.
ServiceNow, Inc. develops SaaS workflow automation and AI platform software for enterprise operations. News about NOW commonly covers the ServiceNow AI Platform, AI Control Tower, Build Agent, ServiceNow Studio, Context Engine, Workflow Data Fabric, and workflow products used across IT, security operations, customer service, human resources, procurement, supply chain, and application development.
Company updates also center on enterprise AI governance, agentic workflows, data integration, and partner integrations with cloud, consulting, technology, logistics, and device-management providers. Recurring items include product launches, marketplace activity, customer and partner programs, acquisition-related technology additions, financial results, credit facilities, share repurchases, and governance changes.
ServiceNow (NYSE: NOW) and Tech Mahindra announced an expanded multi-year partnership to help enterprises move from AI pilots to production-scale deployments using the ServiceNow AI Platform and Tech Mahindra’s industry, engineering, and implementation expertise.
The collaboration focuses on faster time-to-value through a ‘Client Zero’ validation model, using Tech Mahindra and the Mahindra & Mahindra Group as large-scale AI-led environments before rolling out repeatable models to customers. Tech Mahindra reports handling over 100,000 IT cases per month across 90 countries on ServiceNow, driving cost benefits, supporting 150,000 employees, and optimizing first-level IT support by about 25%. The partners will deliver industry-specific AI solutions for manufacturing, telecommunications, BFSI, media, and technology, while Tech Mahindra scales its global ServiceNow practice and establishes an AI & Innovation Center of Excellence to accelerate adoption of capabilities such as the ServiceNow AI Control Tower and ServiceNow EmployeeWorks.
ServiceNow (NYSE: NOW) opened its first dedicated office in Brazil, establishing a 1,765-square-meter São Paulo headquarters with 73 workstations, 11 conference rooms, two training rooms, and an outdoor terrace. The office anchors engineering, customer success, and sales teams that are part of a Latin American workforce which has more than tripled over three years.
According to ServiceNow, AI spending in Brazil rose 127% in 2025 and the number of regional customers buying AI nearly quadrupled. To address talent and governance gaps, the company expanded academic partnerships with SENAI-SP, Porto Digital, and Inteli, supporting thousands of participants in AI and ServiceNow platform training, including 600 planned training seats in Recife for 2026 and hundreds of CSA certifications and graduates in São Paulo.
ServiceNow (NYSE:NOW) announced an expansion of its Autonomous Security vision with six unified security solutions integrated into its AI Control Tower, aiming to deliver prevention-first, AI-native cyber defense. The offerings address unified exposure management, continuous vulnerability detection, cyber-physical security, identity and access security, agentic incident response, and cyber risk and compliance.
New AI Specialists, including a Vulnerability Resolution AI Specialist and a Tier 2 SOC AI Specialist, autonomously complete security workflows such as triage, remediation, and incident response. Many capabilities, including Agentic Exposure Management, Application Security, DAST, EASM, AI Agent Access Security, and Non-Human Identity Remediation, are available now, while additional AI capabilities are expected in December 2026.
ServiceNow (NYSE: NOW) has appointed Simon Mouyal as Chief Marketing Officer, effective immediately. Mouyal, a veteran with more than 25 years of enterprise marketing experience across SaaS, cybersecurity and cloud infrastructure, will lead ServiceNow’s global marketing and communications organization, reporting directly to Chairman and CEO Bill McDermott.
According to ServiceNow, Mouyal has held CMO roles at Armis, CyberArk and athenahealth, and previously worked in marketing and sales leadership at Microsoft, Rackspace and HP. He has been recognized as Corporate Marketer of the Year by the Association of National Advertisers and as one of the 100 most innovative CMOs globally.
ServiceNow (NYSE: NOW) announced that Experian is significantly expanding its use of the ServiceNow AI Platform to support enterprise-wide AI-led transformation. Experian is using agentic AI workflows to enhance onboarding, third-party risk management and model governance while connecting HR, IT, Asset and Risk in a single system of action.
The broader partnership natively integrates the Experian Ascend Platform with the ServiceNow AI Platform, allowing businesses to access Experian’s data, insights and decisioning directly within ServiceNow workflows so autonomous AI agents can act faster, more consistently and under governed, auditable controls.
ServiceNow (NYSE: NOW) and TeamViewer announced a multi-year strategic technology partnership to integrate TeamViewer’s Digital Employee Experience and Remote Connectivity solutions with the ServiceNow AI Platform. The collaboration aims to enable end-to-end agentic IT workflows and move enterprise IT operations from manual intervention toward more autonomous management.
The agreement includes joint go-to-market investments, with TeamViewer’s solutions offered as a packaged add-on to ServiceNow customers worldwide. Both companies plan coordinated global sales and marketing across IT Service Management, Field Service Management, and Customer Service Management, and intend to explore deeper integrations and new use cases over time.
ServiceNow (NYSE: NOW) reported strong Q2 2026 results, with subscription revenues of $3,877 million, up 24.5% year over year (23% in constant currency), and total revenues of $3,987 million, up 24% (22.5% in constant currency). Current remaining performance obligations reached $13.20 billion, and total remaining performance obligations $29.0 billion, both growing 21% year over year.
According to ServiceNow, the quarter beat the high end of guidance across all topline and profitability metrics, and FY 2026 subscription revenue guidance was raised. Non‑GAAP income from operations was $1,173 million (29.5% margin), free cash flow was $634 million (up 16%), and ServiceNow AI surpassed $1 billion in annual contract value. Large‑deal momentum included 123 transactions over $1 million in net new ACV, up nearly 40% year over year, and 658 customers with more than $5 million in ACV, up approximately 23%.
Leidos (NYSE: LDOS) is expanding its 10+ year relationship with ServiceNow (NYSE: NOW), deploying the ServiceNow AI Platform across its enterprise to support approximately 50,000 employees and enhance secure, efficient operations in FedRAMP environments. The deployment includes Now Assist, EmployeeWorks, HR Service Delivery, and AI Control Tower to unify IT, HR, and shared services on a single AI platform.
According to Leidos, projected outcomes from AI-driven workflows include more than $3 million in annual savings through faster Level 1 incident resolution, up to 60% autonomous IT ticket resolution with the potential to eliminate about 80,000 tickets annually, and a conversational AI front door for employee services to improve productivity and free staff for mission‑critical work.
ServiceNow (NYSE: NOW) reports expanding adoption of the ServiceNow AI Platform across nearly all 50 U.S. states, complementing use by about 90% of the Fortune 500. State and local agencies use the platform to modernize operations, improve citizen services, and manage AI with ServiceNow’s AI Control Tower.
California’s housing agency uses AI-powered digital services to lower costs and enhance service quality, Hawaii deployed a statewide enterprise platform in six weeks, Raleigh (NC) cut service desk costs by 66%, and Washington, D.C. is consolidating tools, aiming to halve grants processing time.
Hitachi Digital Services announced a partnership with ServiceNow (NYSE: NOW) to enhance Hitachi Intelligent Infrastructure Monitoring (HIIM)/b) using the ServiceNow AI Platform. The collaboration targets mission-critical infrastructure in energy, mobility, and manufacturing, turning real-time operations data into automated, AI-powered workflows for faster, safer issue resolution.