Welcome to our dedicated page for Ttec Hldgs news (Ticker: TTEC), a resource for investors and traders seeking the latest updates and insights on Ttec Hldgs stock.
TTEC Holdings, Inc. reports developments in customer experience technology, consulting and managed services at the intersection of data, AI and CX. Its updates commonly cover TTEC Digital, which designs, builds and operates omnichannel contact center technology, CRM, AI and analytics solutions, and TTEC Engage, which provides AI-enhanced customer engagement, acquisition, tech support, back-office and fraud prevention services.
Company news also includes earnings releases, outlook updates, client activity, product and practice launches such as AI Gateway and Fin-TTEC, leadership changes within TTEC Digital, and recognition tied to global operations. Coverage reflects a business serving enterprise brands across virtual interaction channels and operating on six continents.
TTEC (NASDAQ:TTEC) named Chris Brown president of TTEC Digital, effective immediately, succeeding Dave Seybold. Seybold will remain through April 30, 2026 to support the transition. Brown will report to Chairman and CEO Ken Tuchman and lead global strategy, P&L management, and operations.
Brown joined TTEC in 2015, previously served as Chief of Staff to the CEO, and has background in technology M&A, partnerships, and corporate development.
TTEC (NASDAQ:TTEC) launched Fin-TTEC on March 16, 2026, a specialized fintech practice offering scalable, end-to-end operations that combine AI-human integration to support rapid fintech growth.
Key capabilities include 100% interaction analysis, agentic AI onboarding, AI-guided specialists, modular automation, and audit-ready compliance.
TTEC (NASDAQ:TTEC) earned Great Place to Work Certification in 15 countries for 2026 based entirely on employee feedback from its Trust Index survey.
Certified countries include Australia, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Egypt, Greece, India, Mexico, Philippines, Poland, South Africa (first-time), the United Kingdom, and the United States. TTEC highlighted culture, frontline leadership, and AI-enabled training as drivers of engagement.
TTEC (TTEC) announced it won seven Stevie Awards on March 10, 2026, recognizing AI-driven customer experience, sales excellence, and global CX delivery.
The company received three Gold, one Silver, and three Bronze awards for AI learning, hiring, sales performance, and multilingual CX operations, highlighting its focus on AI-plus-human solutions.
TTEC (NASDAQ: TTEC) announced on March 5, 2026 that TTEC Digital earned a Google Cloud Public Sector Partner Expertise Badge for Customer Engagement and completed the Google Partner Development Sprint for Data and Analytics.
These recognitions, plus TTEC Digital's Premier Google Cloud Co-sell Partner status, underscore its focus on AI-driven, data-led solutions for government constituent engagement.
TTEC (NASDAQ:TTEC) reported fourth quarter 2025 revenue of $570.0 million (up 0.4%) and a GAAP net loss of $170.5 million due to a $205.4 million non-cash goodwill impairment. Non-GAAP net income was $22.8 million (4.0% of revenue) and Adjusted EBITDA was $62.2 million (10.9%).
Full year 2025 revenue was $2.137 billion (down 3.2%), GAAP net loss $185.1 million, non-GAAP net income $52.8 million, and Adjusted EBITDA $213.7 million (10.0%). The company provided 2026 guidance with mid-point revenue of $2.03 billion and mid-point adjusted EBITDA of $230 million.
TTEC (NASDAQ: TTEC) expanded its AI-driven frontline performance ecosystem with TTEC RealSkill and TTEC Perform, now supporting 100+ enterprise clients and at least 25,000 frontline agents globally.
Clients achieved measurable gains: 12% retention improvement, 6–8% lower AHT, 100% compliance accuracy within 60 days, 23% NPS lift, and a 10% sales conversion increase.
TTEC (NASDAQ:TTEC) will release fourth quarter and full year 2025 earnings after market close on Thursday, February 26, 2026. The company will host a live webcast and conference call at 8:30 a.m. ET on Friday, February 27, 2026.
Investors can access the live webcast or a later replay via the Investors Relations section at www.ttec.com.
TTEC (NASDAQ:TTEC) was named an Enterprise Innovator in HFS Research’s HFS Horizons: Travel and Hospitality Service Provider Ecosystem, 2025 report on Jan 22, 2026.
HFS evaluated 22 providers and cited TTEC’s consult-to-operate model, AI-powered multilingual CX technologies (ADDI, Travel Genie, Botspot), CCaaS services, TTEC Digital capabilities, and the TTEC College of Travel with IATA. The report highlights client outcomes including >$20M in CX cloud value for a cruise line and $91M in fraud-related savings with 850% ROI and 24% productivity gain for a travel leader.
TTEC (NASDAQ: TTEC) on Jan. 15, 2026 won a Gold Award at the Brandon Hall Group Technology Excellence Awards in the Best Advance in Generative AI Learning Solution category for its Learning Wizards Suite. The entry is described as a proprietary, AI-enabled learning design ecosystem that reduces development time and improves design quality through AI-powered learning design, a human-in-the-loop approach, and measurable business impact tied to faster development and aligned outcomes. Winners will be honored at the Brandon Hall Group HCM Excellence Conference, Feb. 9-12, 2026, in West Palm Beach, Florida.