Welcome to our dedicated page for Ttec Hldgs news (Ticker: TTEC), a resource for investors and traders seeking the latest updates and insights on Ttec Hldgs stock.
TTEC Holdings, Inc. (NASDAQ: TTEC) generates a steady flow of news as a global customer experience (CX) technology and services company focused on AI-enabled CX. Its announcements highlight developments across its TTEC Digital and TTEC Engage businesses, covering technology partnerships, geographic expansion, client programs, awards, and financial performance.
Readers following TTEC news can expect updates on digital transformation initiatives, such as TTEC Digital’s recognition as a Leader and Star Performer in Everest Group’s 2025 PEAK Matrix® Assessment for Digital Transformation Services for Mid-market Enterprises. News also covers collaborations with major technology providers, including TTEC Digital’s selection for Microsoft’s AI Business Solutions Inner Circle and its work with partners like VoxEQ to bring real-time voice biometrics and fraud prevention into SmartApps Cloud for financial services organizations.
TTEC’s news flow frequently features global delivery and expansion milestones. Recent releases describe growth in Latin America, where TTEC operates delivery centers in Mexico, Colombia, and Brazil serving banking and financial services clients, and expansion of operations in Egypt as part of its global offshoring network. Coverage also includes recognition for multilingual CX and diversity-focused operations in locations such as Greece.
Investors and CX professionals will also find earnings-related news, including quarterly results, segment commentary for TTEC Digital and TTEC Engage, and outlook updates. Additional stories highlight TTEC’s annual CX trends reports, which discuss themes like agentic AI, technology stack alignment, precision personalization, empathy in CX, and resilience. Together, these articles provide insight into how TTEC combines technology, analytics, and human expertise to shape its role in the customer experience industry.
TTEC (NASDAQ:TTEC) reported Q3 2025 revenue of $519.1M (down 1.9% year-over-year) and a GAAP net loss of $11.1M (negative 2.1% of revenue). Non-GAAP net income was $5.9M and Adjusted EBITDA was $43.4M (8.4% margin). Cash flow from operations improved to $4.2M versus negative $91.4M a year earlier; free cash flow was negative $9.6M. Capital expenditures rose to $13.8M in the quarter. As of Sept. 30, 2025, cash was $73.5M and debt was $886.0M (net debt $812.5M).
The company reiterated full‑year 2025 guidance: revenue $2,064M–$2,114M, adjusted EBITDA $215M–$235M, and Non‑GAAP EPS $0.95–$1.20. TTEC also extended its credit facility term to Nov 23, 2027. Segment notes: Digital revenue grew to $121.9M; Engage revenue was $397.2M.
TTEC (NASDAQ: TTEC) said it will release third quarter 2025 earnings after market close on Thursday, November 6, 2025. The company will host a live webcast and conference call at 8:30 a.m. ET on Friday, November 7, 2025 to discuss results. Investors can join the live webcast via the Investor Relations section at www.ttec.com. A replay will be available on the TTEC website for those unable to attend the live event.
TTEC Digital, a division of TTEC Holdings Inc. (NASDAQ:TTEC), has been selected for Microsoft's prestigious 2025-2026 AI Business Solutions Inner Circle membership, marking its tenth consecutive year receiving this recognition. This achievement places TTEC Digital among the top-performing Microsoft global partners based on sales performance and innovation in AI-enabled customer experience solutions.
The company's selection grants them exclusive opportunities to collaborate with Microsoft senior leadership on strategy development and future planning. TTEC Digital has previously earned multiple Microsoft Solutions Partner designations and awards, including Microsoft Dynamics 365 Marketing Partner of the Year and two Eagle Awards, demonstrating their expertise in Business Applications, Modern Work, Data & AI, and Digital Apps & Innovation.
TTEC Holdings (NASDAQ: TTEC) has announced a strategic partnership between TTEC Digital and VoxEQ to integrate voice biometrics and fraud prevention capabilities into SmartApps Cloud, TTEC Digital's proprietary platform for financial services companies.
The integration introduces VoxEQ's Verify solution, which offers real-time voice bio-signal intelligence to verify caller identities and detect potential imposters. Unlike traditional voiceprint systems, this solution provides comprehensive fraud protection for every call while reducing average handle time through simplified identity verification workflows.
Key features include enhanced authentication from the first second of a call, protection for all callers including first-time users, streamlined workflows, detection of synthetic voices, and a privacy-first architecture that doesn't store personal information.
TTEC Holdings (NASDAQ: TTEC), a global CX technology and services company, has received multiple workplace excellence awards across seven countries in 2025. The company's achievements span North America, Europe, and Asia, highlighting its commitment to employee experience and innovation.
Notable recognitions include Silver awards at Brandon Hall Group Excellence Awards for learning and development programs, Best Workplaces™ designations in Canada and Ireland, and multiple awards in the Philippines. TTEC leverages AI-driven tools like RealSkill and Let Me Know to enhance employee learning and customer experiences.
TTEC Holdings (NASDAQ:TTEC) reported Q2 2025 financial results with revenue of $513.6 million, down 3.8% year-over-year. The company posted a GAAP net loss of $6.7 million but achieved Non-GAAP net income of $10.6 million. Adjusted EBITDA reached $51.8 million, representing 10.1% of revenue.
The company's segments showed mixed performance: TTEC Digital revenue decreased 2.3% to $113.7 million, while TTEC Engage revenue declined 4.3% to $399.8 million. Despite revenue challenges, both segments improved their operating margins. The company has updated its full-year 2025 guidance, raising revenue expectations to $2,064M - $2,114M.
Cash flow from operations significantly improved to $92.7 million, with free cash flow of $85.5 million. The company maintained a strong liquidity position with $270 million in remaining borrowing capacity.
TTEC Holdings (NASDAQ:TTEC) announced that its founder, Chairman and CEO Kenneth Tuchman has withdrawn his previously announced non-binding proposal to take the company private. The proposal, initially made on September 27, 2024, aimed to acquire all outstanding shares not already owned by Tuchman and his controlled affiliates.
The Board of Directors expressed confidence in TTEC's future as a public company under Tuchman's leadership. The company, which specializes in AI-enabled customer experience solutions, will release its Q2 2025 earnings results on August 7, 2025, after market close, followed by a webcast and conference call on August 8.
TTEC Holdings (NASDAQ:TTEC), a global leader in AI-enabled customer experience solutions, has scheduled its second quarter 2025 earnings release for Thursday, August 7, 2025, after market close. The company will host a live webcast and conference call on Friday, August 8, 2025, at 8:30 a.m. ET.
Investors can access the webcast through the "Investors Relations" section of TTEC's website. A replay will be available for those unable to attend the live event.
Percepta, a joint venture between TTEC Holdings (NASDAQ: TTEC) and Ford, is celebrating its 25th anniversary of providing customer experience (CX) solutions in the automotive industry. Operating in 13 countries and 60 markets, Percepta delivers comprehensive customer engagement services across multiple channels.
The company unveiled a new website and continues to expand its services including customer care, technical support, CX optimization, and revenue generation. Leveraging TTEC's digital infrastructure, Percepta combines AI-driven personalization with expert agent training to deliver millions of customer interactions annually.
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