New Unisys Report: AI-Powered, Employee-Focused Digital Workplaces Double the Odds of Exceeding Revenue Targets

Unisys (NYSE: UIS) released the Digital Workplace Insights Report 2025 on December 9, 2025, surveying 1,000 C-suite and IT executives across the US, Europe and Asia-Pacific.

Rhea-AI Summary

Unisys (NYSE: UIS) released the Digital Workplace Insights Report 2025 on December 9, 2025, surveying 1,000 C-suite and IT executives across the US, Europe and Asia-Pacific.

The report finds organizations using AI-powered, employee-focused digital workplace services are about twice as likely to exceed sales and revenue expectations. An identified group of 100+ "Productivity Leaders" outperformed "Late Adopters" on key metrics: innovation 91% vs. 17%, cybersecurity 98% vs. 42%, ROI 99% vs. 41%, employee satisfaction/retention 91% vs. 31%, and genAI reducing IT workload 92% vs. 42%.

Positive

• Innovation adoption rate 91% vs. 17%
• Cybersecurity improvement reported by 98% of Productivity Leaders
• ROI reported by 99% of Productivity Leaders
• Employee satisfaction/retention exceeding expectations at 91%

Negative

• Late Adopters lag on innovation at 17%
• Only 32% of business leaders say tools work equally for remote and office workers

Argus Dec 9 session

+0.72% close to close Open Argus

Details

News Market Reaction – UIS

In the Dec 9 session, UIS gained 0.72%, reflecting a mild positive market reaction.

Data tracked by StockTitan Argus on the day of publication.

Market Context

This announcement reinforces Unisys’s focus on AI-enabled, employee-centric digital workplaces. The ...

Analysis

This announcement reinforces Unisys’s focus on AI-enabled, employee-centric digital workplaces. The report, based on 1,000 executives and more than 100 “Productivity Leaders,” links AI-powered tools and strong employee experience to better innovation, cybersecurity, ROI, and retention. Against a backdrop of recent AI leadership recognitions and ongoing financial restructuring in filings, investors may watch how effectively Unisys translates these capabilities into improved revenue and profitability metrics over time.

Key Figures

Executives surveyed: 1,000 executives Productivity Leaders: more than 100 respondents Innovation advantage: 91% vs. 17% +5 more

Executives surveyed

1,000 executives

C-suite and IT leaders across US, Europe, Asia-Pacific

Productivity Leaders

more than 100 respondents

Elite cohort identified in Unisys 2025 report

Innovation advantage

91% vs. 17%

Innovation gains: Productivity Leaders vs. Late Adopters

Cybersecurity gains

98% vs. 42%

Improved cybersecurity: Productivity Leaders vs. Late Adopters

ROI improvement

99% vs. 41%

Higher ROI: Productivity Leaders vs. Late Adopters

Employee satisfaction

91% vs. 31%

Exceed expectations on satisfaction and retention

Understands employee needs

96% vs. 72%

Understanding of employee tech needs: Leaders vs. Late Adopters

Feedback processes

93% vs. 34%

Have processes for employee feedback on IT investments

Historical Context

5 past events · Latest: Dec 09

5 events

1. Dec 09

   AI insights report

   24h Move

   +0.7%

   Global survey highlighting performance edge for AI-enabled, employee-focused workplaces.

2. Dec 08

   Industry recognition

   24h Move

   -1.4%

   Named Leader in Avasant Digital Workplace Services RadarView for fourth year.

3. Dec 05

   Customer awards

   24h Move

   +0.4%

   Two Gold awards for European contact center and customer support excellence.

4. Dec 04

   Innovation program

   24h Move

   +1.8%

   Launch of 17th Unisys Innovation Program for engineering students in India.

5. Dec 02

   AI leadership rating

   24h Move

   -0.8%

   Named global Leader in ISG’s 2025 Generative AI Services Provider Lens report.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Key Terms

generative ai, genai, agentic ai, experience-level agreements, +1 more

5 terms

generative ai technical

"services powered by AI — such as generative AI (genAI) — are twice as likely"

Generative AI is a type of computer technology that can create new content, like text, images, or music, on its own. It’s important because it can produce realistic and useful material quickly, which could change how we create art, write stories, or even develop new products. Think of it as a smart robot that can invent and produce things almost like a human.

genai technical

"services powered by AI — such as generative AI (genAI) — are twice as likely"

Generative AI (genai) is a type of artificial intelligence designed to create new content, such as text, images, or music, that resembles human-produced work. It matters to investors because it has the potential to transform industries by automating tasks, enhancing creativity, and enabling new products and services, which can influence company performance and market opportunities.

agentic ai technical

"embracing genAI (92% vs. 32%) and actively exploring agentic AI to boost support"

Agentic AI refers to computer systems that can make their own decisions and take actions without needing someone to tell them what to do each time. It's like giving a robot a degree of independence to solve problems or achieve goals on its own, which matters because it could change how we work and interact with technology in everyday life.

experience-level agreements technical

"more likely to use experience-level agreements (XLAs) focused on human outcomes"

Experience-level agreements are formal promises that specify the minimum quality of a customer or user experience a company will deliver—such as response times, uptime, or satisfaction scores—often tied to contracts or service tiers. For investors, they matter because they convert abstract customer happiness into measurable commitments that can affect churn, revenue predictability and legal or financial penalties, much like a landlord promising certain apartment conditions to tenants.

slas technical

"rather than traditional SLAs."

Service-level agreements (SLAs) are written promises between a company and its customers that define how well a product or service must perform — for example uptime, response times, or support levels. Investors care because SLAs affect revenue reliability, customer satisfaction and potential penalties: like a landlord’s lease promising heat and water, missed commitments can lead to refunds, lost clients or extra costs that change a business’s earnings outlook.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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AI-enabled workplaces found to achieve higher ROI, innovation, and retention

BLUE BELL, Pa., Dec. 9, 2025 /PRNewswire/ -- Unisys (NYSE: UIS) has released a new global report, "Unisys Digital Workplace Insights Report 2025: Performance Gaps and Winning Strategies," which examines how organizations utilize AI-enabled digital workplace services to remain competitive amid economic uncertainty. The study surveyed 1,000 C-suite and IT executives across the United States, Europe, and Asia-Pacific.

The report reveals a widening performance gap: organizations that invest in employee-centric digital workplace services powered by AI — such as generative AI (genAI) — are twice as likely to exceed sales and revenue expectations, while those cutting back fall behind. The research also identified an elite group of more than 100 respondents, known as "Productivity Leaders," who demonstrate that prioritizing AI-powered solutions and employee experience yields measurable business results, whereas "Late Adopters" struggle to keep pace.

The Payoff for Productivity Leaders – What the Data Reveals:

• Greater gains than Late Adopters in innovation (91% vs. 17%), improved cybersecurity defenses (98% vs. 42%) and ROI (99% vs. 41%).
  
  
• Exceed expectations for employee satisfaction and retention (91% vs. 31%).
  
  
• Believe genAI plays a critical role in business continuity during technology downtime (87% vs. 35%) and reduces IT workload (92% vs. 42%).

"The next generation of industry leaders won't just adopt AI, they will deploy it in ways that empower employees and reinforce their business strategy," said Patrycja Sobera, senior vice president and general manager of Digital Workplace Solutions at Unisys. "Thriving organizations combine smart AI investments with a deep understanding of employee needs. But AI alone isn't enough – alignment across business and IT leaders is essential to sustain momentum and realize the full potential of digital workplace transformation."

Leadership Divide Threatens Digital Success

IT leaders prioritize operational efficiency and are twice as likely as business executives to cite ROI, compliance and productivity as key outcomes. Business leaders, however, focus on employee productivity and highlight inconsistencies in digital workplace tools — only 32% say these tools work equally well for remote and in-office workers, compared to 67% of IT leaders. Views on genAI also diverge, with just under a third of business leaders considering genAI critical to reducing downtime, while 72% of IT leaders share the same view.

AI-Enabled Support Reduces Downtime and Eases IT Burden

Productivity Leaders know that genAI does more than deliver business outcomes — it transforms how organizations handle technology disruptions. AI-powered workplace systems reduce downtime, prioritize urgent tickets, and enable employees to return to work faster.

Unlike human teams, genAI operates 24/7 across time zones, responding instantly to outages to ensure continuity. Eighty-seven percent of Productivity Leaders say genAI is critical during downtime (vs. 35% of Late Adopters), and 92% report it reduces both downtime and IT workload — more than double Late Adopters' rate.

These organizations also ease pressure on IT by embracing genAI (92% vs. 32%) and actively exploring agentic AI to boost support where needed.

Employee Experience: The Secret to AI Adoption

Technology forms the foundation of modern organizations, but employees remain at the heart of success. Productivity Leaders differentiate themselves by prioritizing employee needs when implementing AI-enabled solutions:

• 96% understand what employees want from technology, compared with 72% of Late Adopters.
  
  
• They are six times more likely to use experience-level agreements (XLAs) focused on human outcomes rather than traditional SLAs.
  
  
• 93% have processes for employee feedback on IT investments, compared with 34% of Late Adopters. This approach enables better outcomes: 91% of Productivity Leaders exceed expectations for employee satisfaction and retention.

Read the full report here.

About Unisys 

Unisys is a global technology solutions company that powers breakthroughs for the world's leading organizations. Our solutions – cloud, AI, digital workplace, applications and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what's possible for more than 150 years, visit unisys.com and follow us on LinkedIn.

RELEASE NO.: 1209/10026

Unisys and other Unisys products and services mentioned herein, as well as their respective logos, are trademarks or registered trademarks of Unisys Corporation. Any other brand or product referenced herein is acknowledged to be a trademark or registered trademark of its respective holder.
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SOURCE Unisys Corporation

FAQ

AI-generated questions and answers. How Rhea-AI works. Not financial advice.

What did Unisys report on AI and revenue for UIS on December 9, 2025?

Unisys reported that organizations using AI-powered, employee-focused workplaces are about twice as likely to exceed sales and revenue expectations.

How many executives did the Unisys Digital Workplace Insights Report 2025 survey?

The report surveyed 1,000 C-suite and IT executives across the United States, Europe, and Asia-Pacific.

What metrics distinguish Productivity Leaders in the Unisys (UIS) report?

Productivity Leaders show higher metrics: innovation 91%, cybersecurity 98%, ROI 99%, and employee satisfaction 91%.

What did Unisys (UIS) find about genAI's impact on IT workload and downtime?

The report says 92% of Productivity Leaders report genAI reduces downtime and IT workload, versus 42% for Late Adopters.

How does leadership perspective differ in the Unisys UIS report?

IT leaders prioritize ROI, compliance and productivity and are more likely to view genAI as critical, while business leaders emphasize employee productivity and tool consistency.

What should investors consider from the Unisys (UIS) Digital Workplace Insights Report 2025?

Investors may note concrete reported gaps between Productivity Leaders and Late Adopters on innovation, security, ROI, and retention that could affect competitive positioning.